Vino Gusto Reviews 459

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, knowledgeable, and helpful, often going above and beyond to assist with selections and provide excellent recommendations. The product selection, particularly the wines, is frequently highlighted for its high quality, uniqueness, and wide variety. Many consumers also appreciate the exceptional service, noting the efficiency of order assembly and the promptness of delivery. However, some customers also noted issues with the delivery service, specifically mentioning delays and failed attempts when relying on third-party carriers.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team for... See more

Product

People report positive experiences with the product selection. Customers consistently praise the outstanding... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fantastic and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the good quality products,... See more

Based on these reviews

Rated 5 out of 5 stars

These are such enjoyable evenings. Never fail to learn something, enjoy some stunning wines (even the bread & cheeses are excellent) amongst great company. To someone relatively new to wine, I never... See more

Rated 5 out of 5 stars

This wine shop and tasting room is one of the best parts of Bury St Edmunds. Everyone in the shop is welcoming and knowledgeable about wine, and Jake, Evelyn, John, and Henry are always happy to help... See more

Rated 5 out of 5 stars

We live dangerously close to Vino Gusto. Have attended many of their exceptional wine tasting evenings. Purchased a variety of delicious wines, based on the insights and experience of a fabulous team... See more

Rated 5 out of 5 stars

Whilst staying with friends we had an excellent Sunday lunch in The One Bull, Bury St Edmunds and enjoyed a bottle of Pique & Mixe ( Piquepoul-Terret 2023). I went to the Vino Gusto shop the followi... See more


Company details

  1. Wine Store
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler
  4. Food and Beverage Consultant
  5. Wine Club

Written by the company

A wine shop in Bury St Edmunds, delivering outstanding juice nationwide. Born from an independent pub company with an award winning wine list, we believe great wine is accessible, ethical and unpretentious.


Contact info

4.9

Excellent

TrustScore 5 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Please give these tastings a go. Excellent evenings.

These are such enjoyable evenings. Never fail to learn something, enjoy some stunning wines (even the bread & cheeses are excellent) amongst great company. To someone relatively new to wine, I never feel overwhelmed.
Fabulous hosting by Evelyn & Henry (one again).
Many, many thanks for putting them on.

April 10, 2026
Rated 5 out of 5 stars

We live dangerously close to Vino…

We live dangerously close to Vino Gusto. Have attended many of their exceptional wine tasting evenings. Purchased a variety of delicious wines, based on the insights and experience of a fabulous team of passionate purveyors of wines from around the world. One of the best things about living in Bury St Edmunds. Just visit, book an evening - it will be the start of something beautiful…

February 17, 2026
Rated 5 out of 5 stars

Always a pleasure to visit Vino Gusto Gusto

It is always a pleasure to visit Vino Gusto. I enjoy going and remain impressed at the speed of the assembly of my order and the consequent delivery.
Most of all I do appreciate the suggestions to try out one wine or another, often new in the shop and unknown to me. And the suggestions are always in my price range!

February 4, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look