I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
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Review summary
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Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
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Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
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I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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It is always easy to shop with cotton…
It is always easy to shop with cotton traders. There products are good quality and wear well. Service is prompt.
August 17, 2026
May use AI-assist with repliesRead more
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Another success for Cotton traders. was up to the usual standard of…
This was up to the usual standard of Cotton traders. Fit was good, washed well and a slightly varied style.
August 18, 2026
Reply from Cotton Traders
We're so happy to hear that our product met your expectations regarding fit, wash, and style. We appreciate your kind words!
Great fit…
I bought size 10 chinos and the fit was great. I had to shorten them as I'm very petite so please, more trousers in the shorter length.
August 17, 2026
Reply from Cotton Traders
We're glad to hear that the size 10 chinos fit well! We appreciate your feedback regarding the need for shorter lengths, and we will certainly pass this on to our design team.
Lovely customer service
Lovely customer service, friendly & helpful. Any purchases in store or ordering on line for deliveries has been excellent and prefer items delivered to shop as feel safer in receiving them. Plus items I’ve purchased have been great quality.
August 16, 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We are so pleased to hear that you experienced lovely customer service and found our team friendly and helpful. It's wonderful that your purchases, whether in-store or online for delivery, have been excellent, and we appreciate you feeling safer with items delivered to the shop. We're also delighted that the items you've purchased have been of great quality!
Not the best quality but at the price ok
August 18, 2026
Reply from Cotton Traders
Thank you for your feedback. We're glad to hear that you found the pricing satisfactory. We appreciate you taking the time to share your thoughts with us.
Reply from Cotton Traders
We're so pleased to hear that you're happy with the lovely colour and that your purchase fits true to size. Thank you for your wonderful feedback!
A good experience,although ordering can…
A good experience,although ordering can be a bit tricky.
August 18, 2026
Reply from Cotton Traders
We're so glad you had a good experience! We are always working to make ordering smoother.
practical lady
buy from cotton traders is always a pleasure, good quality goods, great prices and I have never had to return any goods.
August 18, 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that buying from us is always a pleasure and that you appreciate the good quality and great prices. It's fantastic to know you've never had to return any goods.
All good ,dress arrived really quickly
All good ,dress arrived really quickly. I had to send it back as it was too big ,
I took it back to a shop and all very easy to return ,and the refund arrived quickly .
August 17, 2026
Reply from Cotton Traders
We're so pleased to hear your dress arrived quickly. We understand that sizing can sometimes be an issue, and we're glad the return process was easy and your refund arrived quickly.
The best towels i have ever bought !
Stress free ordering , fast delivery and an excellent product. The quality of these towels is very good and I'm particularly impressed with the softness .
I bought the towels in the half price sale and Im so pleased that I did !! I fully recommend Cotton Traders towels and will definitely buy more in the future ..
August 7, 2026
Reply from Cotton Traders
We're so pleased to hear you had a stress-free ordering experience and fast delivery! It's wonderful that you're impressed with the excellent quality and softness of your towels, especially since you purchased them in the half-price sale. Your recommendation means a lot to us!
Great men's trousers
Great men's trousers. Very comfortable and the waist is great as it has waist band that expands as you move from standing to sitting.
August 17, 2026
Reply from Cotton Traders
We're so pleased to hear how comfortable you find our men's trousers! It's wonderful to know that the expanding waistband provides such great comfort as you move. Thank you for your positive feedback.
Reply from Cotton Traders
We're delighted to hear that you found the ordering process easy and that your delivery was very quick. Thank you for your wonderful feedback!
Sizing slightly on the small side
August 17, 2026
Reply from Cotton Traders
We appreciate your feedback regarding the sizing. We are always working to improve our product descriptions for a more accurate fit.
Pretty annoyed
Pretty annoyed. Ive been buying small size v neck teashirts from you for years. I love them. Bought my teashirts for winter, took the labels off as they are always perfect and next day put one on.
And lo its an oversized tent I cant wear.
It appears you have decided a small is now the new medium and I needed to buy XS. Why have you done this?
August 17, 2026
Reply from Cotton Traders
Thank you for your feedback. We understand your frustration regarding the change in sizing for your favorite V-neck T-shirts. We sincerely apologise that the small size no longer fits as expected. We will pass your comments on to our design team for review.
Cotton Traders Colourful for the Large and Small of this World.
Cotton traders keep me up to date with all their latest in their monthly catalogues. They sell high quality clothes etc which are reasonably priced.I always bought my husband his trousers,shirts and shorts here. He was a big guy, height and stature, clothing fitted great and the colour schemes were great summer and winter.
August 17, 2026
Reply from Cotton Traders
We are so pleased to hear that you appreciate our monthly catalogues and find our clothes to be high quality and reasonably priced. It's wonderful to know that our sizing and colour schemes worked so well for your husband!
Reply from Cotton Traders
We're so happy to hear you consistently receive excellent service from us. We truly appreciate your kind words and positive feedback!
Waist fitted too big through hips and…
Waist fitted too big through hips and legs. Looked out of proprtion
August 17, 2026
Reply from Cotton Traders
We appreciate your feedback regarding the fit of the waist, hips, and legs. We are always working to improve our sizing.
Cotton Traders is the only place I can…
Cotton Traders is the only place I can find the trousers I want.
August 17, 2026
Reply from Cotton Traders
We are delighted to hear that you consistently find the perfect trousers with us! It's wonderful to know we can meet your needs so well.
Lovely quality
Lovely quality and stylish comfortable garments. Very happy with my order
August 16, 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the lovely quality and stylish, comfortable garments. Thank you for your wonderful feedback!
The trousers were £18 in the advert
The trousers were £18 in the advert. I was charged £26
I was asked to message all the sales details which I have done. Heard nothing.
August 17, 2026
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