Cotton Traders Reviews 206,451

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 33,463 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and comfortable fabrics. Many people appreciate the wide range of styles and sizes available, noting that items often fit well and are true to size. The ordering process is frequently described as straightforward and easy, with many consumers also commending the quick delivery service. However, some customers also noted issues with delivery, specifically mentioning problems with a particular courier service. A few other people also felt that sizing could be inconsistent, with some items being larger than expected, and some reviewers were not happy with the quality of certain fabrics, finding them to be different from expectations or previous purchases.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit. Many customers praise the excellent... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the very good quality of manufacture,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and on-time... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight fast and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very pleased with the products I received. Boots were comfortable and very reasonably priced as were the cargo pants I also ordered. I would have given 5 stars if not for your use of Evri as your cou... See more

Company replied

Rated 5 out of 5 stars

I ordered a jacket but when it arrived it was far too big. I returned it next day via tracked Royal Mail. I contacted Customer Services to advise about the return and how long before I would be refund... See more

Company replied

Rated 5 out of 5 stars

A company l regularly use as they have a wide range catering for the older but fashion conscious too. Order arrived on time. I liked the jersey denim wide leg trousers so much l have just ordered a... See more

Company replied

Rated 5 out of 5 stars

Cotton Traders never disappoints. The quality of their clothing is excellent and the fit is always great. Ordering online was straightforward and delivery was quick. The fabrics are comfortable and th... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

206K reviews

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Rated 5 out of 5 stars

Brilliant from start to finish

My order arrived within four days of picking what I wanted and all were fabulous. They were packaged well and of great quality and fit. I couldn’t fault the experience.
Thanks Cotton Traders

May 19, 2026
Rated 1 out of 5 stars

Rubbish

Rubbish
65% polyester- I thought i was buying 100% cotton not sweaty polyester!

May 19, 2026
Cotton Traders logo

Reply from Cotton Traders

Thank you for the review, we are sorry that your order was not to your expectations.

I have placed a note on you account to ensure that a full refund is issued for any items returned should you wish to. Please note also if you are looking for 100% cotton we do have a section on our website that shows all our pure cotton products.

Should you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.

Many thanks,

Tyler

Rated 5 out of 5 stars

Placed my order online

Placed my order online, and the parcel arrived on time, within the time I was given. Very good quality as always with Cotton Traders and reasonably priced too. Would definitely recommend this company

May 19, 2026
Rated 4 out of 5 stars

Excellent service

Excellent service, love the clothes, particularly like the longer length of the unisex t’shirts etc. thank you

May 19, 2026
Cotton Traders logo

Reply from Cotton Traders

We’re so happy you love our clothes and the excellent service. Thank you for your feedback on the longer length.

Rated 4 out of 5 stars

Trousers

Quick delivery
Pay over the odds to return
Not sure if I will return to order more items

May 19, 2026
Cotton Traders logo

Reply from Cotton Traders

Thank you for your feedback. We are reviewing our return process to improve our service.

Rated 5 out of 5 stars

Happy returning customer

I'm always happy as a Cotton Traders customer and shop, mostly online, quite regularly.

Quality goods which wear and wash well and excellent prices.

What's not to like?

February 3, 2026

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