Very pleased with the products I received. Boots were comfortable and very reasonably priced as were the cargo pants I also ordered. I would have given 5 stars if not for your use of Evri as your cou... See more
Company replied
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Review summary
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Reviews shaping this summary
I ordered a jacket but when it arrived it was far too big. I returned it next day via tracked Royal Mail. I contacted Customer Services to advise about the return and how long before I would be refund... See more
Company replied
A company l regularly use as they have a wide range catering for the older but fashion conscious too. Order arrived on time. I liked the jersey denim wide leg trousers so much l have just ordered a... See more
Company replied
Cotton Traders never disappoints. The quality of their clothing is excellent and the fit is always great. Ordering online was straightforward and delivery was quick. The fabrics are comfortable and th... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
206K reviews
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Very good quality products
Very good quality products
Order processed very quickly and delivery on time as promised
May 19, 2026
Very quick delivery
Very quick delivery. The dress is gorgeous- it was well packed .
Exactly as described in the catalogue - size and length perfect - I love it !
May 19, 2026
I had to exchange the item as it was…
I had to exchange the item as it was too big for my mother. The lady I spoke with on the phone was so polite and helpful. My mother loves the skirt!
May 8, 2026
Great range beautiful materials
Great range beautiful materials and styles. Good comfortable fit
May 19, 2026
Brilliant from start to finish
My order arrived within four days of picking what I wanted and all were fabulous. They were packaged well and of great quality and fit. I couldn’t fault the experience.
Thanks Cotton Traders
May 19, 2026
Good service and no problem in…
Good service and no problem in collecting order from local garden centre
May 18, 2026
I have always been happy with my purchases
I have always been happy with my purchases from Cotton Trader's, I have bought a few t-shirts over the years and worn a lot and have kept their shape and colour, always on time with delivery, very happy with cotton traders
May 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
Thank you for the review, we are sorry that your order was not to your expectations.
I have placed a note on you account to ensure that a full refund is issued for any items returned should you wish to. Please note also if you are looking for 100% cotton we do have a section on our website that shows all our pure cotton products.
Should you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
Placed my order online
Placed my order online, and the parcel arrived on time, within the time I was given. Very good quality as always with Cotton Traders and reasonably priced too. Would definitely recommend this company
May 19, 2026
Excellent service
Excellent service, love the clothes, particularly like the longer length of the unisex t’shirts etc. thank you
May 19, 2026
Reply from Cotton Traders
We’re so happy you love our clothes and the excellent service. Thank you for your feedback on the longer length.
Reply from Cotton Traders
We’re glad your delivery was timely and the quality met your expectations. Thank you for your feedback.
Great service fantastic product really…
Great service fantastic product really good quality
May 19, 2026
Quality and price
May 19, 2026
Trousers
Quick delivery
Pay over the odds to return
Not sure if I will return to order more items
May 19, 2026
Reply from Cotton Traders
Thank you for your feedback. We are reviewing our return process to improve our service.
Happy returning customer
I'm always happy as a Cotton Traders customer and shop, mostly online, quite regularly.
Quality goods which wear and wash well and excellent prices.
What's not to like?
February 3, 2026
Excellent products and service sizes…
Excellent products and service sizes always seem correct
May 19, 2026
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