I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Customer care services were excellent.
Delivery was fast.
The quality of goods was beyond what I expected.
I am absolutely delighted, many thanks.
The whole experience of Cotton Traders was good! Easy to order and delivery on time! Clothes are always good quality.
Still no parcel delivery 12 days in. Cotton traders say they have no record of me. Still awaiting an answer and a refund.
Lovely items, easy to order, swift delivery. No idea about returns as I’m keeping everything!!
Very pleased with my lovely keyhole top, which fits beautifully and is so nicely made.
Thank you.
Love shopping at Cotton Traders, clothes are true to size, good quality and affordable.
Was great picking my items up high legh very convenient.
Have bought a number of your products this year and delighted with the quality and fit
The extra wide sandals would not fit on my feet.
The shorts are a good fit and very comfortable. The twill material is hard wearing and doesn't crease too much The length is just right for me as well, just on the knees.
I have been buying from Cotton Traders for a few years now and have never been disappointed with the quality of the garments. The service has always been prompt and the garments have always arrived in first class condition.
Very prompt service just a few days before you receive your order . Also if something is not right you get the labels to send them back
Easy to order, good quality clothing, good fit and arrived within expected time. Well done .
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