I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
Company replied
Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Always pleased
Always pleased with my purchases from Cotton Traders, I find that products are generally well fitting and good quality and are delivered promptly. They also do some decent free gifts from time to time which is always a nice touch
July 15, 2026
Used this company for some years now
Used this company for some years now, in store and online. Staff almost always first-rate, items last forever and offer a really good range of sizes, with plenty designed for people who are no longer 18 and a size 6-8. Reliable delivery. It's not the cheapest product, but you get what you pay for.
August 2, 2026
Unprompted review
All good thanks
July 31, 2026
Whoops
oops! i left this for a while.
I had a great deal fro Cotton Traders on my coat.
Price and quality was great.
November 16, 2025
Good quality all season basics
I've just bought more of the long-sleeved base layer tee shirts because they are my husband's favourites. They are soft, fit and wash well and are long enough in the arms and body for his 6ft 3in frame without being baggy (size XL). Lost a star though because the seasonal colours are all out of stock and customer services were unable to tell me if/when the new colours would be available. Surely they must know? Low stock levels are often an issue with Cotton Traders unfortunately.
August 4, 2026
Unisex hoodie
Unisex hoodie, item was more related to a man's size so wouldn't say it was unisex apart from the colour
August 1, 2026
Very slow to issue refund
Very slow to issue refund. I have confirmation my return was received a week ago, still no refund
August 4, 2026
Good quality items
I’ve always been pleased with the items I’ve purchased. It’s easy to order on line. Great quality and good delivery.
August 3, 2026
Quality Company
A fantastic company to deal with what you see is what you get.
Good quality and easy delivery
April 13, 2026
Excellent value
I paid more than I had expected for these below the knee shorts. It they really are Excellent quality and I am actually going to purchase another pair, in a different colour!
Very comfortable and very happy!
August 4, 2026
May use AI-assist with repliesRead more
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man's shirt
wonderful short-sleeved man's shirt. washes well, no ironing needed, beautiful print. I've bought a turquoise and a pink version.
August 3, 2026
Reply from Cotton Traders
Hi
We're so pleased to hear you love our short-sleeved man's shirt! It's also great to hear you like the beautiful print, and that it washes well with no ironing needed. Thank you so much for your order for your kind words.
A product delivered without fuss or hype
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since it first started trading. I have not been disappointed by anything I have purchased, which, for the record, is mainly trousers, shirts (including polo), various tops and at least one coat. In terms of price and service, Cotton Traders holds its own against its competitors. In short, in my opinion, the company has found a good balance between quality, style and price. Long may it continue...
July 15, 2026
Reply from Cotton Traders
Hello Bob
Thank you so much for your fantastic review! We are so pleased to hear that you've been a loyal customer since we started trading and that you always find our products, particularly our trousers, shirts, and tops, to be of excellent quality and style. It's also wonderful to know that you feel we've struck a good balance between quality, style, and price. We really appreciate custom and your kind words and look forward to continuing to meet your expectations! Thanks again , it means a lot to us.
Reply from Cotton Traders
Hi Brian
We're so pleased to hear you appreciate the excellent quality of our trousers and our competitive prices. Thank you so much for your custom and wonderful feedback, it means a lot to us .
Good service and easy to order
August 4, 2026
Reply from Cotton Traders
Hi Margaret
We're really happy to hear that you found our service good and the ordering process easy. We really appreciate your positive feedback.
Lisa P
Good quality goods and quick delivery.
August 4, 2026
Reply from Cotton Traders
Hi Carol
Thank you so much for your wonderful feedback! We are so glad to hear that you are happy with the quality of our goods and the speed of your delivery. Your order and feedback are very much appreciated.
One item not delivered
One item not delivered, however, this error was rectified quickly.
August 4, 2026
Reply from Cotton Traders
hi Joan
Thank you for your feedback. We are so sorry or the initial delivery error but we're pleased that we were able to rectify it quickly as possible for you. Many thanks for your order , and our apologies again.
A good fit apart from the waist elastic…
A good fit apart from the waist elastic band which is a little bit on the tight side for my licking.
August 3, 2026
Reply from Cotton Traders
Hi Brian
Thanks for your feedback regarding the waist elastic. We are always working to improve our fit and we will pass your comments on to the relevant team. Thanks for your order.
as expected
August 4, 2026
Reply from Cotton Traders
Hello Carole
Thanks for your order and feedback, its much appreciated.
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