I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been Cotton Traders customers for many years, so am well aware of the quality and value of their clothing ranges. These items came to the usual good standards, competitively priced. Ordering through t... See more
Company replied
I've been a customer of Cotton Traders for years. I keep coming back because I'm consistently very pleased with the quality, fit, styling and prices of the goods on offer. I mostly buy clothes, but... See more
Company replied
I order quite regularly from Cotton Traders and I never have been disappointed so far. The products are great, of good quality and they are a good fit. There are plenty of promotions too which come u... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212K reviews
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Good quality clothing at reasonable…
Good quality clothing at reasonable prices and delivery very good.
July 19, 2026
Great design with elasticated sides and…
Great design with elasticated sides and superb quality
July 22, 2026
Excellent customer service
Excellent customer service. When I phoned to say that my parcel had been damaged in the post and part of the order was missing, I was immediately sent a replacement, no questions asked.
August 1, 2026
Very pleased with the top lovely cotton…
Very pleased with the top lovely cotton in it and fit was true to size which I find with cotton traders unlike other stores. ..also it was half price in the sale.
July 20, 2026
Great choices and very good value
Great choices and very good value. So easy to order online
July 22, 2026
Love Cotton Traders
Love Cotton Traders - excellent to deal with from ease of ordering to delivery, always with clear communication and when expected. Products are good quality, reasonably priced and always value for money. Thank you
July 21, 2026
Good quality items
Bought 2dresses good quality wash well very pleased with service from order to delivery
May 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor quality material
I won't be buying from this firm again, Items advertised as cotton were very stretchy and of poor quality.
July 21, 2026
Reply from Cotton Traders
Thank you for the review we are sorry to hear that material and quality of the items bought were not to your expectations.
I have placed a note on your account to ensure a full refund is issued for the items returned to us, we again apologise for any inconvenience caused by this.
Should you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
kept well informed on where my order…
kept well informed on where my order was in the delivery chain
July 22, 2026
Lovely material
Lovely material, looks great, great sale price. As described. Ease of picking up from local shop
July 21, 2026
Very professional customer service…
Very professional customer service staff, quick response. My order didn't fit well so I returned it and the refund process was so quick I was amazed. I placed a new order and it was delivered very fast, the quality is superb, size fit perfectly. I recommend 100%.
July 22, 2026
Great quality and good price for belts
July 22, 2026
Parcel was delivered on time by…
Parcel was delivered on time by friendly guy very good service thank you
July 21, 2026
Great service from cotton Traders.
July 21, 2026
Been messed about
Been messed about . Item ordered 18 July not yet arrived. Due to road works meaning my property was inaccessible I notified you before I was given any details of delivery and asked for my package to be diverted to the local post office....that was 5 days ago and still heard nothing
July 21, 2026
Great jumper
Speedy delivery.
The navy cotton cable jumper I ordered is super, soft feel and great Navy colour( not to dark)
Great fit.
Very pleased
July 21, 2026
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