Cotton Traders Reviews 

214,679
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 30,844 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the garments, noting that the fabrics are soft, durable, and wash remarkably well over time without losing their vibrant colors. Shoppers also mention that browsing the online store is wonderfully straightforward, and orders consistently arrive quickly accompanied by helpful tracking updates. Some reviewers were not happy with sizing inconsistencies, reporting that certain clothing pieces were poorly proportioned or didn't match the promotional descriptions. Furthermore, a few customers experienced frustrating delivery delays, occasionally facing recurring issues with the specific parcel courier handling their shipments.

What people talk about most

Product

People report positive experiences with product, highlighting the good quality, reasonable prices, and... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with garments that wash well,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that parcels frequently arrive promptly and... See more

Order

Users describe positive interactions with order, highlighting the quick and easy ordering process through the... See more

Service

Clients share positive opinions on service, consistently highlighting a prompt, fast, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more

Company replied

Rated 5 out of 5 stars

I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more

Company replied

Rated 5 out of 5 stars

I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more

Company replied

Rated 5 out of 5 stars

Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

215K reviews

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4.4

All reviews

(214,679)

28,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dress

Beautiful garment! Good fit and true to description, lovely fabric.

August 29, 2026
Rated 5 out of 5 stars

T shirts

Delivery (for 1 item) was prompt; the other is out of stock meantime.
The T shirt is lovely 😃
Great colour and shape. I like the extra length of the short sleeves.
There was perhaps too much plastic packaging tho, but I recycle it.

August 29, 2026
Rated 2 out of 5 stars

The jeans ordered for my husband the…

The jeans ordered for my husband the waist sizes are not true to size. The first pair we ordered in 46” waist fitted perfectly but unfit we ordered the wrong leg size onto long. Re-ordered in shorter leg but waist too tight it was a 46” we ordered. Did this twice and still too tight. Very disappointed.

August 28, 2026
Rated 5 out of 5 stars

Buying for over 25yrs

I've been a buyer for over 25yrs. Need I say more?!
Quality goods, service, price, across the board. Not a second thought given when I need / want clothing.

August 29, 2026
Rated 5 out of 5 stars

Good fit and the right length.

I love my white straight-leg jeans. They are a comfortable fit and just the right length, and the material has a very nice feel. A bonus, they are pull-on, so no awkward zips to cope with. Delivery came on the date expected.

August 29, 2026
Rated 3 out of 5 stars

Your trousers are great but the last…

Your trousers are great but the last tee shirts I bought were far too short, they didn't reach my belt. I used to buy all my tee shirts from you but suddenly they became too short and now I can't trust that they will fit

August 29, 2026
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, t shirt lovely quality. Watch ordered as a gift. Yet to give to recipient but husband has one and very pleased with it.

August 28, 2026
Rated 4 out of 5 stars

Better quality than a lot of T-shirts I…

Better quality than a lot of T-shirts I have seen recently, but sizes did vary between the styles, one lot were a lot longer and bigger than the others of the same size! And all T-shirts seem to be quite thin these days!
A little more expensive, but if you bought more than one you got money off

August 28, 2026
Rated 3 out of 5 stars

I bought these waterproof shoes to wear…when the weather turns cold and wet.

I bought these waterproof shoes to wear when we return to miserable weather so, until then, I have had no reason to wear them. In the past I have purchased two or three pairs of shoes and have always been very pleased with them and therefore I see no reason why these new ones should be any different. All the items of clothing from Cotton Traders are of good quality.

August 23, 2026

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