Good quality items with a large variety and great size options. The website is easy to follow and goods arrive when expected. The offers and sale prices encourage you to buy, but new items are often,... See more
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Review summary
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Quality below par but efficient ordering and delivery service. Product looks good/feels good - BUT defect in the stitching on one of the seams means I have to machine stitch it first myself before I... See more
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We have bought clothes and bed clothes from Cotton Traders for several years and are very rarely dissatisfied with the articles. Quality of materials used, manner of manufacture and finish are gene... See more
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I have bought several items on line from Cotton Traders which have always arrived as they advised via click & collect. The last item I purchased was a pretty blue waterproof coat which was too big a... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
210K reviews
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Disappointed with the dress the style…
Disappointed with the dress the style had a waist line which was not visible in the brochure and sleeves were baggy. The triusers were nice fabric but were too tight in the hip area. The shoes were a nice colour but were too narrow, its a shame you dont do extra wide fit.
July 5, 2026
Very disappointed with the dress…
Very disappointed with the dress considering it was £40.Usually your products are lovely.Didnt like Fabric or elastication on waist.So unusual for your products.
July 6, 2026
Great Jacket
Fast delivery, lovely jacket. A size 16 is usually way too long in the arms but this fits perfectly. The colour is lovely too and its lined. Thinking of buying another one in a different colour. I would highly recommend.
July 6, 2026
Easy to order then collect at my…
Easy to order then collect at my collection point. Trousers very good, this is my second pair.
July 6, 2026
Always lovely to speak to …I like to…
Always lovely to speak to …I like to photograph my order in …really good value and usually a brilliant fit .
The delivery service can let them down Evri is a bit hit and miss especially in a rural area
July 6, 2026
Inconsistent sizing …
I bought a tunic top in store which was great in the hot weather so decided to order 2 more in the same size. Neither of them fitted, both were too small.!! I reordered in a larger size but again 1 of them was too small
Although I like the clothes the sizing is very inconsistent even on the same garment .Please sort this out as its putting me off buying again.
Also the delivery service to store is very slow.
July 6, 2026
results
So far my orders have been ok and delivered as promised Materials have been good quality,
July 5, 2026
May use AI-assist with repliesRead more
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Tops for quality!
Cotton Traders are the tops for quality....am sorry to say that I can only afford to buy from them when the sale is on now as their prices are really high.....and worth it I must say for the superb quality. I dislike paying £3.99 for delivery although there is a yearly subscription on offer now. Some of their clothes I find really old fashioned and a bit 'strange' in design but the basic Cotton Traders T shirts ...Rugby Shirts...Jeans and Trousers still maintain that same great design and quality.
July 5, 2026
Reply from Cotton Traders
We truly appreciate your kind words about the quality of our products. We understand your concerns regarding pricing and delivery charges, and we are sorry to hear that this impacts your ability to shop with us more often. Your feedback on the design of some of our clothing is also noted, and we are glad to hear that our core items continue to meet your expectations for design and quality.
The tunic I ordered got stuck in the…
The tunic I ordered got stuck in the system, I rang got answered very quickly and explained a very helpful lady sent out another tunic that arrived the next day. Great customer service.
Ps. I love the tunic.
June 29, 2026
Reply from Cotton Traders
We are so pleased to hear that our customer service team was able to quickly resolve the issue with your order and that you received your tunic so quickly. It is great to know you love your tunic!
Ordered some bedding
Ordered some bedding, better than expected. Fits better than any others that I’ve purchased in recent years.
July 6, 2026
Reply from Cotton Traders
We are so happy to hear our bedding exceeded your expectations and fits perfectly! We truly appreciate your wonderful feedback.
Good quality and a good price point
Good quality and a good price point. Easy to navigate systems and on time delivery service. Recommended!
July 5, 2026
Reply from Cotton Traders
We are so pleased to hear that you appreciate the quality of our products and our pricing. It is wonderful to know you found our systems easy to navigate and our delivery service to be on time. Thank you for your recommendation!
The knickers I bought are excellent
The knickers I bought are excellent! As I am a well built lady, also disabled, I suffer from hot sweats and chafing. The pants I bought are lovely to wear and very comfortable in hot weather. So much so I've sent for more! I would definitely recommend. Very quick to arrive.
July 4, 2026
Reply from Cotton Traders
We are so pleased to hear how comfortable and lovely our knickers are for you, especially during this hot weather! It is wonderful that you have sent for more and would recommend them.
Reply from Cotton Traders
We are so pleased to hear that you were happy with the quality of your goods, our service, and the delivery. Thank you for your positive feedback!
An easy web site to navigate
An easy web site to navigate, a good section of items in all categories. A quick delivery.
June 24, 2026
Reply from Cotton Traders
We are so pleased to hear you found our website easy to navigate and appreciate our wide range of items and quick delivery! Thank you for your positive feedback.
Reply from Cotton Traders
We are so pleased to hear that you consistently find our clothes to be great and that you can always rely on us for quality. Thank you for your wonderful feedback!
Reply from Cotton Traders
Thank you for your positive feedback. We are glad you love the items you received
The items I have received are as…
The items I have received are as ordered and I am very happy with everything
July 6, 2026
Reply from Cotton Traders
We are so pleased to hear that the items you received were exactly as ordered and that you are very happy with everything! Thank you for your wonderful feedback.
Most of the service is good as is the…
Most of the service is good as is the website, but delivery is slow given the speed of your competitors.
July 6, 2026
Reply from Cotton Traders
Thank you for your feedback. We are pleased to hear that you find our service and website good. We understand your concern regarding delivery speed and are always working to improve our services.
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