Cotton Traders Reviews 

211,090
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31,860 reviews, customers overwhelmingly had a great experience with this company. Reviewers frequently praise the excellent quality and value of products, often noting their good fit, comfort, and durability. Many appreciate the quick and efficient delivery, with items arriving promptly and well-packaged. People also highlight the easy ordering process and first-class customer service. However, some customers noted issues with delivery, particularly concerning specific couriers leading to delays or lost parcels. A few also experienced inconsistent sizing, with garments sometimes being too long, too small, or not matching expectations. Occasionally, concerns were raised about product quality, such as items having faults or not accurately matching descriptions.

What people talk about most

Product

Customers had positive experiences with product quality, fit, and value, often praising items as well-made... See more

Quality

Users describe positive interactions with quality, consistently praising the good quality of clothes, items,... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with items... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent and prompt.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, an upper average raincoat, keeps completely dry and is of a really nice fit, however have a few things about quality. Expected the raincoat to be a bit more warm to wear, was feeling cold on... See more

Company replied

Rated 5 out of 5 stars

I ordered a pale lemon blouse but unfortunately, the colour was very pale & didn't look good on me, I arranged to return it via my local Cotton Traders shop at Evesham Country Parks (Twyford) they wer... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Paid for next day delivery but goods didn’t arrive. Not cotton traders fault but evris. Cotton traders gave me a delivery refund. So can’t fault them

Company replied

Rated 5 out of 5 stars

Excellent quality at a very reasonable price. Ideal for everyday wear, comfortable with an expandable waist for those long lunches. Machine washable and quick drying. Would recommend to anyone wanti... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

211K reviews

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4.4

All reviews

(211,090)

30,813 reviews in the last 12 months

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Rated 2 out of 5 stars

The product was ok but returns was slow…

The product was ok but returns was slow and l was charged to return the product so that total postage for shipping for a £35 item turned out to be £7.98. I will not be ordering any more via the internet return’s policy is a rip off.

July 14, 2026
Rated 5 out of 5 stars

Slim leg trousers

I have now these slim leg trousers in five colours. They fit well and feel great especially in the hot weather. I can recommend them. They wash well too - thank uou!

July 13, 2026
Rated 4 out of 5 stars

I bought seersucker shirts

I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the days of Amazon etc next day, seemed slow. But they were correctly picked and delivered undamaged.

July 14, 2026
Cotton Traders logo

Reply from Cotton Traders

We're pleased to hear that you found the seersucker shirts to be good, reasonably priced, and as described. We understand your comments regarding delivery times and appreciate your patience.

Rated 3 out of 5 stars

The shirt I bought is nice

The shirt I bought is nice , it fits well just wish it was a little longer. I washed it before wearing as it was stiff and now it softened a bit which is good. I have to say though I ordered the top on the 6th July, it wasn’t dispatched until the 14 July and I finally got it on the 18th July, i think that’s the longest I have ever waited for a top i bought online, it`s a good thing I didn’t want it for anything special.

July 18, 2026
Rated 5 out of 5 stars

Sometimes they have great deals

Sometimes they have great deals. Purchased everyday shorts at half price. Love wearing them. Saved a couple of the pairs for next years holiday. It’s hard to find summer clothes in the middle of winter for an early holiday.

July 14, 2026
Rated 5 out of 5 stars

All good

All good. Service, product, everything

July 14, 2026
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Reply from Cotton Traders

We're pleased to hear that you're happy with our service and product. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Lovely sweater

Lovely sweater. I love the boat neckline and the deep lace around the bottom. I got it at a discounted price too so what’s not to like.

July 14, 2026
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Reply from Cotton Traders

We're pleased to hear how much you love your new sweater. It's wonderful that you appreciate the boat neckline and the deep lace around the bottom, and even better that you got it at a great price.

Rated 5 out of 5 stars

Speedy service

Speedy service, great clothes

July 14, 2026
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Reply from Cotton Traders

Thank you for the review regarding our service 😊

Rated 5 out of 5 stars

Once again totally satisfied with item

Once again totally satisfied with item, speed of post and delivery, well done Cotton Traders.

July 14, 2026
Cotton Traders logo

Reply from Cotton Traders

We are pleased to hear that you are totally satisfied with your item and the speed of our delivery. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Arrived safely and in time

Arrived safely and in time, good quality item and in good condition. Material was good. I would recommend this item to anyone.

July 14, 2026
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Reply from Cotton Traders

We're pleased to hear that your item arrived safely and on time, and that you're happy with its good quality and condition. Thank you for recommending it.

Rated 5 out of 5 stars

Shorts

The item that I purchased was exactly as described.

July 14, 2026
Cotton Traders logo

Reply from Cotton Traders

We're pleased to hear that the item you purchased was exactly as described. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Great top and trousers

Great top and trousers. Trousers true to size, I should have ordered a smaller top but it's fine. Had it delivered to cotton traders shop, easy to collect.

July 14, 2026
Cotton Traders logo

Reply from Cotton Traders

We're pleased to hear you're happy with your new top and trousers. It's great to know the trousers were true to size and that collecting your order from our shop was easy. Thank you for your positive feedback.

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