Cotton Traders Reviews 

211,063
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31,860 reviews, customers overwhelmingly had a great experience with this company. Reviewers frequently praise the excellent quality and value of products, often noting their good fit, comfort, and durability. Many appreciate the quick and efficient delivery, with items arriving promptly and well-packaged. People also highlight the easy ordering process and first-class customer service. However, some customers noted issues with delivery, particularly concerning specific couriers leading to delays or lost parcels. A few also experienced inconsistent sizing, with garments sometimes being too long, too small, or not matching expectations. Occasionally, concerns were raised about product quality, such as items having faults or not accurately matching descriptions.

What people talk about most

Product

Customers had positive experiences with product quality, fit, and value, often praising items as well-made... See more

Quality

Users describe positive interactions with quality, consistently praising the good quality of clothes, items,... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with items... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent and prompt.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, an upper average raincoat, keeps completely dry and is of a really nice fit, however have a few things about quality. Expected the raincoat to be a bit more warm to wear, was feeling cold on... See more

Company replied

Rated 5 out of 5 stars

I ordered a pale lemon blouse but unfortunately, the colour was very pale & didn't look good on me, I arranged to return it via my local Cotton Traders shop at Evesham Country Parks (Twyford) they wer... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Paid for next day delivery but goods didn’t arrive. Not cotton traders fault but evris. Cotton traders gave me a delivery refund. So can’t fault them

Company replied

Rated 5 out of 5 stars

Excellent quality at a very reasonable price. Ideal for everyday wear, comfortable with an expandable waist for those long lunches. Machine washable and quick drying. Would recommend to anyone wanti... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

211K reviews

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4.4

All reviews

(211,063)

30,714 reviews in the last 12 months

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Rated 2 out of 5 stars

As per my last review

As per my last review, the inconsistent sizing has become a problem over your range. The key USP you had was consistency but now that has arrived, other retailers can offer a very similar deal.

July 14, 2026
Rated 5 out of 5 stars

Ordered on line after discovering that…

Ordered on line after discovering that my local shop had a vey limited number of shirts in my size in their sale. Online purchase sent to the shop and I could have tried them on if I wished before taking them away, but their sizing is usually very reliable, so I just picked up the bag and went home.

July 14, 2026
Rated 5 out of 5 stars

First order went missing with the…

First order went missing with the delivery company. Cotton Traders sent a replacement immediately I contacted them, so well done Cotton Traders, but unimpressed with the delivery company

July 14, 2026
Rated 5 out of 5 stars

I love Cotton traders

I love Cotton traders, I have lately bought pyjamas for my son as he is ill, so I needed something that would wash and dry quickly. I also bought a Rugby shirt for my husband ( a Birthday gift. I always find the items are made with good quality material , at a decent price.

July 14, 2026

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