Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more
Company replied
Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more
Company replied
The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212K reviews
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Very good quality,well…
Very good quality,well packaged,delivered on time,will buy again when needed.
July 28, 2026
Have ordered from Cotton Traders for a…
Have ordered from Cotton Traders for a few years now I have always found the quality of clothes excellent and also if you do need to return an item a refund is prompt
July 1, 2026
First class service. …
Have used this company for years and find their products and service very good.
June 19, 2026
Good shirt bought after initial dissappointment.
The two shirts ordered looked good but both were too rough matrrial for.me unfortunately and wrre returned. However, a smoother shirt was on the racks at yhe Tonbrifge store which I bought instead.
July 28, 2026
Rugby Shirt
Good prices for Cotton Traders rugby shirts. An old favourite. Sham only England shirt now available. Miss the other home nations and bar bars shirts.
July 28, 2026
Wrong item in my parcel
Wrong item in my parcel. Men’s trousers rather than ladies skirt
July 28, 2026
They were great jeans but a little too…
They were great jeans but a little too baggy at the back but very good quality
July 28, 2026
High quality goods
High quality goods , highly competitive prices, fast delivery which actually reaches our front door, unlike many of the delivery competition
July 28, 2026
Great shirts at a good price
July 28, 2026
Excellent value.
I purchased a pair of cotton trousers which were promptly delivered and exactly as described. The material is good quality especially for the price I paid and I can happily recommend them.
July 29, 2026
Unprompted review
I have ordered a few items recently and…
I have ordered a few items recently and all have been delivered quickly. I have been pleased with the material, size /fit and price. I have no hesitation in buying more items in the future.
July 28, 2026
Unfortunately
Unfortunately, i never had the item i tried to order. The call agent was most obstructive. They banned my telephone number, i tried to change my address unsuccessfully. Moreover, it took over 2 months to get my money back! I am not impressed.
May 15, 2026
May use AI-assist with repliesRead more
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Lovely soft cotton nighties .
Lovely soft cotton nighties Very comfortable to sleep in. Very happy with the speed of delivery. Reasonable price and good value. Thank you.
July 27, 2026
Reply from Cotton Traders
Thank you for your wonderful review. We are pleased to hear that you find our soft cotton nighties comfortable to sleep in. It's great to know you're happy with the speedy delivery and value.
Reply from Cotton Traders
We're delighted to hear that you found our service easy to deal with and that you had a positive experience. Thank you for your kind words.
I ordered 2 tops which came very…
I ordered 2 tops which came very quickly. I am very pleased with them as they fit well and feel nice to wear.
July 28, 2026
Reply from Cotton Traders
We're pleased to hear that your tops arrived quickly and that you are very happy with them! It's wonderful to know they fit well and feel nice to wear.
Good quality and delivery as indicated
Good quality and delivery as indicated. Thank you
July 27, 2026
Reply from Cotton Traders
We're pleased to hear that you were happy with the quality of your order and that the delivery was as indicated. Thank you for your positive feedback.
Prompt delivery good quality product…
Prompt delivery good quality product sadly need to exchange for larger size
Hope replacement arrives soon
July 28, 2026
Reply from Cotton Traders
We're glad to hear you're happy with the product's quality and our prompt delivery. We understand you need a different size and hope the replacement arrives quickly for you.
missing in post
Original delivery went missing in transit, replacement immediately sent, excellent contact with your service operator
July 28, 2026
Reply from Cotton Traders
We're so glad to hear that we could swiftly resolve the issue with your original delivery and that our service operator provided excellent assistance. Thank you for your kind words.
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