I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The items ordered arrived in two days and the quality is great
Garments all good quality quick and efficient service delivery men always polite and courteous
Arrived faster than I expected!
The coat's quality is wonderful and it's become a real wardrobe staple!
Excellent service and quality, as always.
BUT I wish you would stop using the plastic tags on the additional labels. They are too small to recycle, so end up in general waste, and as pollutants. You use string on some items, please use it on all items.
These are great t shirts. Well made, good quality. Fit in every way but was let down by the ridiculous length
I am not exactly short but they almost looked more like a dress.
Was sorry to have to send them back as really good quality.
Eveything.Love all cotton traders clothes.Always plenty of choice to choose from.Clothes are a perfect fit .Lovely styles and colours.Everything Is always good quality and washes nicely too.I am a vey happy customer thank you.
The items I have bought look very nice.
Good Quality.
Excellent, my items were dispatched and delivered very quickly
Very happy with the all round quality of my items
Still haven't received my order despite contacting you and asking what the delay was. This was my first experience ordering items from your company and I have to say I'm not impressed. Still waiting for a response from you.
I use the company for all of my husband’s clothes. The chinos are hard wearing and fit very well. Recommended.
Site east to navigate
Ordering was easy
Only down size was the sizing on the trousers. Trousers length should have been 27 inches, but the actual length was 29 inchies
Very disappointed with quality of product, although a good fit.
The item did not arrive until 8 days after I ordered it which was a bit disappointing. I suspect this was more to do with the delivery company than Cotton Traders. The item itself is very nice quality.
Ive always been very happy with my purchases but the latest dress which I have returned , size 12normally fits well.however that one was more like a size 16 , having said that I will continue to shop with Cotton Traders
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.