I find being able to have my parcels sent to the local shop easy. I like to feel some of the fabrics. I find The staff are very helpful and friendly with any query. The web site is full of informati... See more
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Location
Switch locationBritish Garden Centre, Low Road, IP22 2AB Bressingham, Norfolk, GB
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See what reviewers are saying
As always a wonderful company,always good quality clothing lovely fit easy to wash.clothes always make you feel great. Whether it's casual or smart. So many new styles to choose from what more coul... See more
I ordered a few items to be delivered to my local store and delivery was swift. The items I bought were of good quality and price. The items I didn't keep I was able to return to the store and my ref... See more
Company replied
Disappointed with Quality, proof will be when I wash the bras
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
British Garden Centre, Low Road, IP22 2AB, Bressingham, Norfolk, United Kingdom
- 1379687644
4.7
Excellent
59 reviews
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Good service
June 4, 2024
Reply from Cotton Traders - Diss
Thank you for taking the time to share your review. We're happy to hear that you were pleased with our service 😊
Reply from Cotton Traders - Diss
Thank you for your positive review 😊
Excellent Quality Clothing
Bought 2 dresses, pair of shorts and2 T-shirts and 1shirt the quality of these are really good and prices weren’t too high. Will definitely shop here again
May 7, 2024
Reply from Cotton Traders - Diss
Thank you for your kind words and positive review. We're thrilled to hear that you enjoyed your recent purchase and found the quality and prices to be satisfactory. We appreciate your business and look forward to welcoming you back soon.
Such a helpful company
Such a helpful company when we needed to exchange some trousers. It was not straightforward (of our own making).
Shout out to Josephine and Fiona in Bressingham outlet for all their help.
Great trousers too.
May 9, 2024
Reply from Cotton Traders - Diss
Thank you for taking the time to leave a review. We're so glad to hear you had a positive experience with our team at the Bressingham outlet. We appreciate you taking the time to share your feedback, and we're thrilled you found the trousers you were looking for. We're proud of our team's commitment to providing excellent customer service.
I would like to thank Fiona and…
I would like to thank Fiona and Josephine at Bressingham Cotton Traders, what a fantastic job you do.
May 24, 2024
Unprompted review
Reply from Cotton Traders - Diss
Dear Neil Drinkwater,
Thank you for taking the time to leave a review. I have passed your lovely feedback to the Store Manager.
Kind regards,
Jennifer.
Customer Support Team.
Always great friendly service from the…
Always great friendly service from the staff, especially Lorraine who was very helpful after I'd ordered all the wrong sizes!
Quality clothing at good prices, and a lovely location for the concession 👍
May 3, 2024
Unprompted review
First class service very polite staff
First class service very polite staff, excellent clothing will shop at the Diss branch again
April 27, 2024
Unprompted review
Helpful efficient service
January 2, 2024
Excellent service found what I wanted…
Excellent service found what I wanted and received earlier than stated.
October 2, 2023
As always a wonderful company,always…
As always a wonderful company,always good quality clothing lovely fit easy to wash.clothes always make you feel great. Whether it's casual or smart.
So many new styles to choose from what more could you want.
Well done Cotton Traders.
Froma very satisfied customer.
August 31, 2023
Lovely lightweight shorts
My shorts are a lovely lightweight cotton. Good fit and will be ideal to wear on holiday. I am very pleased with them.
April 1, 2023
Excellent clothing great sizes tops I…
Excellent clothing great sizes tops I will use again and recommend
January 15, 2023
trousers were too tight not enough…
trousers were too tight not enough adjustment. could not exchange or get refund from diss
December 8, 2022
Reply from Cotton Traders - Diss
Hello John,
Thank you for taking the time to leave a review. You can now enjoy FREE returns to the majority of stores nationwide as advised on line we would ask you to check that your local store does accept returns before making a journey. It does state on the information on our store locator that we do not accept returns at our Diss store. I am sorry if this was not made clear to you and I apologise for any inconvenience cause. If you would still like to return your parcel please do so using the pre paid label on the bottom of your invoice and I have ensured that you will be refunded in full. If you would like to place an exchange order place call our friendly Customer Care Team on 0161 286 4321 who will be happy to help.
Kind regards,
Jennifer
Cotton Traders Customer Support.
Very nice but sent back as too thick…
Very nice but sent back as too thick material for what I wanted
June 8, 2022
Excellent quality at a reasonable price…
Excellent quality at a reasonable price and always a reliable fit
May 19, 2022
Cosmìclady
My husband says these walking shoes are very cofortable , good fit, not tested them out for waterfroof yet!!
February 4, 2022
Just great.
All very good - quality delivery price etc nice heavy duty waterproof for dog walking over the fields. One moan is time taken from order to delivery. No despatch advice etc.
January 12, 2022
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