I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
Company replied
Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Always reliable fit and quality
Always reliable fit and quality. Usually good value especially when on promotion.
August 5, 2026
Reply from Cotton Traders
We're so pleased to hear that you consistently find our products to be a reliable fit and of great quality! We're also happy that you find them to be good value, especially during promotions.😊
Sizing varied and can't be relied on.
Ordered some shorts for myself and husband. My pair fitted me but the two pairs my husband chose the fitting wasn't the same. Same size, same style just different colours. One pair fitted but the other was too big!!! Can't understand when they are supposed to be the same size. Have to pay to return them, which is annoying, through no fault of my own!!!
August 14, 2026
Reply from Cotton Traders
Dear MaggieG,
Thank you for the review. We're truly sorry to hear about the inconsistency in the sizing of the shorts you ordered for your husband, especially when they were the same style and size. We understand how frustrating it is to receive items that don't fit as expected, and we appreciate you bringing this to our attention. Please be assured you will not incur a charge for the return.
Kind regards,
Andrea
Reply from Cotton Traders
Thank you for your positive review 😊
I’ve bought all my Summer outfits from…
I’ve bought all my Summer outfits from Cotton Traders. That must tell you something.
August 4, 2026
Reply from Cotton Traders
We are absolutely delighted to hear that you've chosen Cotton Traders for all your Summer outfits! It truly means a lot to us that you trust us with your wardrobe. Thank you for your wonderful review!
Dresses ordered were received within a…
Dresses ordered were received within a few days. Three dresses ordered and all were a good fit, true to size and of good quality. No returns required.
August 4, 2026
Reply from Cotton Traders
We're so pleased to hear that your dresses arrived quickly and that you're happy with the fit and quality of all three items. Thank you for your wonderful feedback!
Dependable Company.
They have a good range of quality products. Clothing is true to size. Online orders are despatched swiftly. Dependable company.
August 4, 2026
Reply from Cotton Traders
We're so pleased to hear that you appreciate our range of quality products and that our clothing is true to size. It's wonderful to know that your online orders are dispatched swiftly and that you find us to be a dependable company.
Great quality product.
Cotton from this company is always great quality and keeps it shape wash after wash. Shipped quickly, sensible price.
August 4, 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our product to be of great quality and that it keeps its shape wash after wash. It's also great to know that our shipping is quick and our prices are sensible.
Quality of the hiking boots was…
Quality of the hiking boots was exceptionally high . Comfortable fit and true to size . I will order from cotton traders again without hesitation. Highly recommend.
August 4, 2026
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you found the quality of our hiking boots exceptionally high, and that they offered a comfortable and true-to-size fit. It's great to know you'll order from us again without hesitation.
Always quality goods
Always quality goods
All well packaged for delivery
Delivery is first class and efficient
January 13, 2026
Reply from Cotton Traders
We're so pleased to hear that you consistently receive quality goods, and that your delivery is always first-class and efficient. Thank you for your wonderful feedback!
My long sleeved black cotton t shirt shrunk
My long sleeved black cotton t shirts shrunk in a 30 degree wash. Height reduced by 2 inches, sleeve length by 2 inches. They are unwearable.
They are going back.
August 4, 2026
Reply from Cotton Traders
Dear Peter Coomber,
Thank you for your review. We are very sorry to hear about the shrinking of your black cotton t-shirts after washing. We appreciate you bringing this to our attention and we are looking into this issue. Please be assured there will be no charge to return the items and a full refund will be issued on receipt of the return.
Kind regards,
Andrea
Courier let it down.
October 29, 2025
Reply from Cotton Traders
We're delighted to hear that you found the ordering process easy and that you're pleased with the quality and prices. Thank you for your wonderful feedback!
I paid extra 2 day postage to get a…
I paid extra 2 day postage to get a hoodie for my holiday. It arrived while i was away...a week later
August 3, 2026
Reply from Cotton Traders
Dear Customer,
Thank you for your review. On checking your account details the other 4 items on the order arrived within 24 hours, The hoodie was on a pre order advising a delivery date of 7 days when the order was placed. We apologise for any inconvenience this may have caused.
Kind regards,
Andrea
Easy to navigate website
Easy to navigate website. Quality items and reasonable prices with great comms and speedy delivery.
August 4, 2026
Reply from Cotton Traders
We're so pleased to hear that you found our website easy to navigate and that you are happy with the quality of our items and our reasonable prices. It's wonderful to know you experienced great communication and speedy delivery.
Reply from Cotton Traders
We're so pleased to hear that everything fitted perfectly and that you are happy with the good quality of your purchase. Thank you for your wonderful feedback!
Genuine 100% cotton t shirts
Easy ordering, quick delivery, easy returns, very good quality
August 4, 2026
Reply from Cotton Traders
We're delighted to hear that you found the ordering process easy, the delivery quick, and returns straightforward. It's also wonderful to know that you're pleased with the very good quality of your items. Thank you for your wonderful feedback!
All 3 orders were delivered quickly and…
All 3 orders were delivered quickly and the items met or exceeded our expectations. If we do have issues, then Cotton Traders have always dealt with them to our satisfaction.
August 4, 2026
Great quality and fit
The cotton shorts I bought are great and fit well. Glad I bought 3 pairs!
July 14, 2026
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