I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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The goods came on time and I was so pleased with what I ordered. The quality of the goods were really good such soft cotton . I even had a free gift as well . The clothes I bought before wash and wear so good
Material very thick for a summer nightdress. I have returned it but still waiting for my refund.
My top is fine , but it took eight days to get here.
I feel the problem was evri,they are a nightmare.
So I will probably just shop im store rather than online,I spend quite a bit in cotton traders.you have nice things.
Buying and receiving the item was fine but the dress looked awful on me
Great product great price and great delivery service
I needed to swap the item for a smaller size and Cotton Traders
were helpful and informative about this.
After waiting 13 days for the delivery to turn up at my address and promises of next day delivery which didn't still turn up it was easier to cancel the order .
Latest purchase was delivered next day!!!. Colours were as stated and material soft and appealing in this hot weather. All purchases are always good value and quality,I know I can trust this brand😀
Products are OK, but they use Evri to deliver who are a bunch of muppets. This time the delivery was 2 days late and covered in something sticky the driver said "not to worry about". At least it wasn't just thrown over the hedge like the last one. Now losing my custom due to that choice of courier.
Lovely pair of chopping boards. Even better at half price.
Usual routine service . Parcel delivered by Evri, with new employee of two months service, so eager to please.
No complaints regarding products ordered. All well in that department.
Have used cottontraders quite a few times over the years and have always found their products satisfactory in quality and fitting.
Always do online as no store near me. Easy to order arrives within a few days, with cotton traders you know you are getting quality goods that are easy to order. Never had a problem .
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