I normally get my orders delivered to a pick up point which I find is good for me. It usually let's me have a look at the garments in the shop, i end up buying something else from the store .
Location
Switch locationDobbies Garden Centre, Melville Nursery, EH18 1AZ Lasswade, Edinburgh, GB
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See what reviewers are saying
Absolutely brilliant experience, thank you! Mum wanted new trousers but was unsure of the size after losing weight. Ordering was easy, delivery was swift and I was kept up to date with it. Absolut... See more
Company replied
I ordered a padded hooded jacket. It was a lovely colour and well made. The smallest size was a 10 but, unfortunately, this was too big and I had to return it. Such a shame as I would have been please... See more
Cotton Traders, Melville Nursery Lasswade, Midlothian. The staff in this store are always so pleasant, friendly and very helpful. The clothes and shoes are actually the size stated on the label, the s... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Dobbies Garden Centre, Melville Nursery, EH18 1AZ, Lasswade, Edinburgh, United Kingdom
- 0131 454 0131
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Brilliant staff
I had ordered 4 pair's of trousers 👖 when they arrived to long , went to the shop in dobby and the staff were great made me at ease because I had ordered wrong size and I was a bit worried about taking them back to the shop ..

Reply from Cotton Traders - Lasswade
Great fit/colour but don't stay up!
I loved the fit and colour of these trousers...until I started to move round...and they started to slip down. The waist elastic was tight enough & I'm not overweight & had the correct size.
I assume it's because of the material, which, being corduroy, tends to "stick" to your clothing.
Sadly, had to return them.
Staff were helpful and refunded me immediately.

Reply from Cotton Traders - Lasswade
GEM OF A STORE
It was nice to pick up my order using click and collect from Dobbies. Although I was charged deliver.

Reply from Cotton Traders - Lasswade
Great to be able to order items with store pick up…
Great to be able to order items and pick up from the nearest store as able to try on any garments and if neccessary return immediatly and staff are always very helpful

Reply from Cotton Traders - Lasswade

Reply from Cotton Traders - Lasswade
Staff always very helpful and…
Staff always very helpful and supportive. Do all they can to make your shopping experience as pleasant and easy as possible.

Reply from Cotton Traders - Lasswade
Great shopping experience ~ thank you!
Very nice shop, great presentation of garments, clean and tidy environment and helpful staff throughout your shopping experience. Well done to all, and thank you!

Reply from Cotton Traders - Lasswade
Great quality at a competitive price
Great quality at a competitive price. Ordering on-line was straightforward and delivered to local Cotton Traders store where staff were most helpful and informative. Will shop again.
Very slow delivery to pick up point but…
Very slow delivery to pick up point but rapid response at the shop when it was clear that the product was too small.

Reply from Cotton Traders - Lasswade
The staff are great and go out of they…
The staff are great and go out of they way to help you get the the clothes you want
Delivery to store very easy and staff…
Delivery to store very easy and staff there terrific. Quality for price excellent
Great Service
The garment I bought was really nice and very good quality, just slightly large for me. I bought it online and the service was very efficient and my parcel arrived quickly. I returned the jacket to my local Cotton Traders shop where the staff were super helpful and I received a refund amazingly quickly. Altogether an excellent hassel free shopping experience.
Purchased a few garments recently and…
Purchased a few garments recently and delighted with quality also service received at Lasswade.
Happy with goods ordered
Happy with goods ordered. My problem is with courier, I watched from my window as he took my parcels to neighbours main door house, he didn't even attempt access to my property, probably couldn't be bothered climbing 2 flights of stairs. Not fair on my neighbour, will probably try ordering again but will stop if courier is not willing to deliver directly to me.

Reply from Cotton Traders - Lasswade
Quick pickup from Local Store but still…
Quick pickup from Local Store but still charging a fee
Staff very helpful and kind make you feel welcomed into store!ou…
Staff very helpful and kind makes you feel welcomed at every visit!
Fran Jersey Knee-Length Swing Dress
Fran Jersey Knee-Length Swing Dress
I bought this dress online for my sister's birthday and picked the size following the size chart guide. Unfortunately the dress was far to big about three sizes to big. The dress is lovely as is the fabric. The return and refund was made at my local store where the staff were great and very helpful.
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