I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Easy to navigate website . Goods arrived as indicated. Quality products.
Recently received my latest order and, as usual, absolutely brilliant.
Everything I ordered fitted first time, was great quality and a good price.
I keep buying from them because of this.
Also, got a very nice sports carry bag free which was very useful.
Good choice of sales items.
Evri shop pick up was a bit confusing and sent to me one that tried to change to my nearest, with free parking!
Really liked these wide leg jeans, lovely fabric perfect length only downside was the waist, it sat too low, I’m 5’3 short in the body but it was still too low and uncomfortable, shame because apart from that I loved them
quick with delivery which is good. always good quality. I have been buying from Cotton Traders for several years and I am always pleased with service and products.
Ordering was so simple as it is always,so straightforward
Items were delivered quickly to click and collect in store and the one item I had to return went very smoothly. Refund processed very promptly
Good quality as usual fits perfect just as it looked in the catalogue
Delivery was good refund and returning easy and clothes good quality too
Quick dispatch, accurate delivery estimate and regular email updates. Great casual trousers in several lengths (not always available to women, as clearly we're all the same height.......!), ideal for travelling.
The products are the quality you pay for, but the delivery via Evri a disgrace. Cotton Traders need to learn that the impression of their company doesn’t stop when the order is placed. Customers need the product. I complained three times and on the end had to resort to phoning very early to even get anyone in customer service. Dealt with you for 30 years but won’t again until I can rely that I will get the product.
Nice shorts for everday use. I bought them at a reducrd price & were good value. I wouldnt have bought them at the original price.
Made of nice cotton. They fit nicely, but not sure whether they will shrink?? I will find out soon.
Clothing ordered for my husband were perfect fit, size and colours.
Delivery service was poor. It took 3 days to arrive despite the fact I paid £6.99 for next day delivery.
I buy things in the sale because it's dear. I like a bargain. The quality is good. The range is good. The sizes are good. I wear mainly cotton, so it's ideal.
Items were delivered really fast. Quality was good .but unfortunately they were not suitable for me . had to return them. Will order alternatives.
I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downside is that their size chart for women's clothing is useless - everything is enormous - try ordering 1-2 sizes smaller than it says on the chart!
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