The cotton shorts are great for avoiding chub rub. True to size and a good quality material. However they create a kind of "static" which means dresses tend to cling to the shorts when out walking.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy ordering online, I always collect from a branch not too far from me , so i can try on and get a refund if necessary- which i did on this last occasion. But luckily tried another size available i... See more
Company replied
Excellent quality clothing and homeware. Easy to order and website easy to use. Sizing usually accurate. Delivery is through Evri and I am lucky to have an excellent courier Orders are always... See more
Company replied
Unfortunately I had to return 3 items, 2 jumpers and 1 cardigan because the sleeves were too long. I am only 5 foot tall and so really need a petite size but you no longer cater for those of us who do... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
210K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Out of stock
We liked the choice, and - indeed - the speed of delivery. However the 38" waist trousers turned out to be too tight compared with previous 38" trousers! When phoning up to arrange an exchange was told that they do not have any 40" in stock, nor did they know when they would be!
June 19, 2026
Practical clothes at reasonable prices
Practical clothes at reasonable prices. More stylish than of old. Well made. Generous sizing.
June 27, 2026
Great service as usual from Cotton…
Great service as usual from Cotton traders. Very quickly arrived via Evri who were very polite and friendly. Thank you.
June 27, 2026
Second order placed with them
Second order placed with them ! No delivery after being emailed by Evri to say that they were awaiting a parcel ready to be delivered to me? I rang yesterday to be told there was a delay on one item after being informed it had been despatched by cotton traders! No follow up message! Planning to cancel order as such poor communication!
June 27, 2026
Suitable underwear.
I presume I am being asked to review my medium size underwear though it is not clear. They proved suitable for my purpose having bought large size before these felt more secure.
June 27, 2026
The item arrived on the day that was…
The item arrived on the day that was forecast to be. The item itself seems to be good quality as I have come to expect from Cotton Traders.
June 27, 2026
Great Service
I've bought from them many times in the past and never had any issues. I do however like the fact that they regularly send a printed catalogue out which I prefer, rather than scrolling through on the laptop!
June 11, 2026
Smart and Casual
Love new purchase of Shorts , so nice to wear Cotton . Fit good and length Next year will make sure I order early to buy nice colours!
June 27, 2026
Quick delivery
Quick delivery. Delivered inside front door as husband was asleep and door unlocked. Good inefficient by deliverer. Only thing I overlooked was that sheets had to be ironed. Not great in this day and age.
June 27, 2026
Prompt delivery to and by Tom
Prompt delivery to and by Tom. Always extremely makes delivery a pleasant and friendly experience.
June 27, 2026
Sent the good back and still waiting…
Sent the good back and still waiting for my refund.
June 26, 2026
Satisfied customer.
So easy to order.delivery was prompt.cant believe I now have a swimsuit that fits and is good quality.
June 27, 2026
The delivery wasn’t very good
The delivery wasn’t very good. They just placed the bag behind the rubbish bin, and the bin men were coming round 😔.
June 27, 2026
They were a gift for my wife and she…
They were a gift for my wife and she loves them all.
June 27, 2026
Fit & quality…
Really pleased with the fit & quality of these trousers & will probably be buying some more.
June 26, 2026
I ordered clothes
I ordered clothes, you delivered clothes, clothes fit, annoying survey to fill in because you need gratification for doing your job. How was I as a customer? Tell me about your experience
June 27, 2026
TeeShirt
Cotton traders always deliver on time or just before clothes are very good quality
June 26, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.