It doesn't crease and It is exactly what I wanted ie a light half sleeved simple and attractive summer cardigan. But I wanted elegant sleeves without the flappy loose look that seems endemic these day... See more
Company replied
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Review summary
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Reviews shaping this summary
Good quality and choice. Have returned my first Order as Size not suitable. I have suggested replacing with smaller size to save new transaction and preserve the Promo discount. I did not receive... See more
Company replied
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Ordered a pair of trousers and was pleased with the quality, fit & delivery. The colour wasn't exactly true as we liked the Thyme shade & they were more closer colour to a lighter green not grey /gree... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Lovely items- but
Lovely items, arrived quickly but sadly had to go back as they were both far too big. However returning was simple and refund received quickly.
July 31, 2026
Reply from Cotton Traders
We're glad to hear that you found our items lovely and that they arrived quickly. We understand that sizing can sometimes be an issue, and we appreciate your feedback. We're happy the return and refund process was simple and quick for you.
Reply from Cotton Traders
We're pleased to hear you had such a positive experience with our customer service and delivery. Thank you for your wonderful feedback.
Cotton traders have good procedures and…
Cotton traders have good procedures and are quick off the mark.Deliveries by Evri have been very trouble free for me so far .Well done both
July 30, 2026
Reply from Cotton Traders
Thank you for your wonderful feedback. We are pleased to hear that you find our procedures good and our service quick. It's also great to know that your deliveries have been trouble-free.
Cotton Traders, people who get it right!
A few days ago, two pairs of jeans were delivered. The jeans fit, the price was good, and the delivery was both speedy and excellent. Thank you, Cotton Traders.
July 30, 2026
Reply from Cotton Traders
We are pleased to hear that your jeans fit well and that you were happy with the price. It's wonderful that the delivery was speedy and excellent too. Thank you for your kind words.
Dad likes these
July 30, 2026
Reply from Cotton Traders
Thank you for the review, we are glad your dad likes them 😊
Reply from Cotton Traders
We're delighted to hear that you found our products to be a great choice, of high quality, well packed, and good value. Thank you for your wonderful feedback.
Very easy to order online
Very easy to order online. The items are always good quality and are true to size.
July 29, 2026
Reply from Cotton Traders
We're pleased to hear that you found the online ordering process easy. It's wonderful to know that you consistently find our items to be of good quality and true to size.
Delivery was dreadful
Coths fine, delivery shocking.
I wont be shopping with Cotton Traders again as the ship with Evri.
July 30, 2026
Reply from Cotton Traders
Thank you for the review, we are sorry to hear that the delivery was not to your expectations.
I have today issued a refund of the standard £3.99 delivery charge back onto the original payment method, we advise allowing 3-5 working days for the refund to arrive.
Should you require any further assistance regarding this, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
I have had major issues with the delivery company they use
I have had major issues with the delivery company Evri losing my parcel, and then the item being out of stock. But Cotton Traders have been so helpful, and refunded me immediately. I will defintately use the company again, but probably not on line unless they can send by Royal Mail.
July 30, 2026
Reply from Cotton Traders
Thank you for your feedback. We are truly sorry to hear about the issues you experienced with the delivery service and the item being out of stock. We are glad our team was able to assist you promptly with a refund. We appreciate your continued support and will certainly take your delivery preferences into consideration.
Evei has had my parcel since Thursday…
Evei has had my parcel since Thursday and I still haven’t received it. Not even sure what they have unless it’s the parcel they delivered to someone else.
Most of your service is good, but not the delivery service.
July 30, 2026
Reply from Cotton Traders
Thank you for the review, we are sorry to hear in the delay your parcel has incurred.
On looking at the tracking I can see that the replacement parcel we issued on the 4th was delivered to your address dated 5th August.
Should you be unable to locate this parcel, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
Great shoes
Prompt delivery and my husband tells me the shoes are incredibly comfortable
July 30, 2026
Reply from Cotton Traders
We're happy to hear that the delivery was prompt and that your husband finds his new shoes incredibly comfortable. Thank you for your wonderful feedback.
Stripy polo
Quick delivery, easy pick up from collection point. Polo shirt good quality and fit. Nice, tasteful design and colour.
July 30, 2026
Reply from Cotton Traders
We're happy to hear that your delivery was quick and that you found the collection point easy to use! It's wonderful to know you're happy with the quality, fit, and design of your polo shirt.
arrived on time
arrived on time. Well packaged. product in excellent condition good quality and value
July 30, 2026
Reply from Cotton Traders
We're pleased to hear that your order arrived on time and was well-packaged. We're also delighted that you found the product to be of excellent quality and good value. Thank you for your positive feedback.
Easy wear nice and cool
Easy wear trousers, very thin material but, ideal for this heat. Nice fit, as with all thin material it does crease easily but if it keeps you cool no problem.
July 30, 2026
Reply from Cotton Traders
We're pleased to hear you find the trousers easy to wear and a nice fit, especially for the warmer weather. We appreciate your feedback regarding the material and its tendency to crease.
Reply from Cotton Traders
We're pleased to hear you had such a positive experience with our service and found our staff friendly and helpful. Thank you for your wonderful feedback.
Ordered on-line and found it very good…
Ordered on-line and found it very good but went for a store delivery, it worked perfectly.
Thank you.
July 30, 2026
Reply from Cotton Traders
We are pleased to hear that your online order and store delivery worked perfectly for you. Thank you for your positive feedback.
Staff are always friendly and helpful
Staff are always friendly and helpful. Easy to order online too!
July 30, 2026
Reply from Cotton Traders
We're pleased to hear that you find our staff friendly and helpful, and that you also find it easy to order online. Thank you for your wonderful feedback.
I really enjoyed using Cotton Traders…
I really enjoyed using Cotton Traders website. There is so much to choose from and it’s brilliant with the sale on. I would definitely recommend Cotton Traders to anyone. Great website, great deliveries and fantastic clothes.
July 30, 2026
Reply from Cotton Traders
We are pleased to hear how much you enjoyed using our website and found so much to choose from, especially with the sale on. It's wonderful that you would recommend us to anyone and appreciate our great deliveries and fantastic clothes.
Mens shorts exactly as advertised.
Mens shorts exactly as advertised.
Delivery ahead of schedule
July 30, 2026
Reply from Cotton Traders
We're happy to hear that the men's shorts met your expectations and that they arrived sooner than anticipated. Your satisfaction is our priority.
Reply from Cotton Traders
We're happy to hear that you found our offerings to be a good value. We appreciate your positive feedback.
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