I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
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Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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I liked the sandals
I liked the sandals, they look good and are comfortable.
There was however a problem with delivery. I kept getting dates which did not happen until four days later
August 1, 2026
EXCELLENT PRODUCTS THAT ARE OF VERY…
EXCELLENT PRODUCTS THAT ARE OF VERY HIGH QUALITY. RECENTLY ORDERED THE CLASSIC SOFT TOUCH BLUE AND WASHED ROSE . SUPERB FIT IN THE LARGE VERY EASY TO IRON. LOOKS AND FEELS GREAT. ALSO ORDERED THE HERITAGE CLOUD RUGBY POLO SIZE LARGE- AGAIN GREAT QUALITY BUT VERY VERY HEAVY.
GREAT SERVICE PROVIDED ON ABSOLUTELY EVERYTHING, 10/10 WELL DONE COTTON TRADERS. BRILLIANT.
July 31, 2026
Easy to order kept up to date on…
Easy to order kept up to date on progress of delivery. Unfortunately they use Evri to deliver which was a nightmare not delivered as advised and delivered to wrong address .
August 1, 2026
Just what my husband wanted
Just what my husband wanted trousers fitted well l just needed to shorten them. He loves the navy striped ones, he now has 3 pairs
August 1, 2026
Good service
Good service, nice products as always. Sadly did not fir and had to be returned.
August 1, 2026
Excellent linen shorts
These are the fourth pair of Linen Blend Relaxed Fit shorts in Navy I have purchased and I just love them. They are perfect in length for my legs and age and so comfortable. They wash well and just keep going despite me wearing them every day during this hot weather. Highly recommend them.
August 4, 2026
Unprompted review
I like everything
I like everything: the product quality, delivery speed, current discounts, and the transparency of tracking and return.
August 1, 2026
I found the online ordering process…
I found the online ordering process good and the product of decent quality. I hate the delivery using EVRI who do not seem able to delivery timely. They kept giving me updates but then changed things and did not tell me the date the item would be delivered. Because Cotton Traders use EVRI I dropped two stars.
August 1, 2026
Always love Cotton Traders
Always love Cotton Traders. Lovely items at a reasonable price.
July 27, 2026
Very easy to order online
Very easy to order online. Goods always high quality & good value for money
August 1, 2026
Footstool great quality
Footstool great quality, Right size and height for my sofa.
Delivery was quick thank you Cotton traders and Evri
Ordered another one but was sold out.
Got apology which was nice
Refund right away.
Will order again soon
July 30, 2026
Excellent customer service
Had issues with EVRI delivery to my home that missed delivery dates but customer service at cotton traders sorted this problem out generously and I was happy with the outcome.
August 1, 2026
Just what l wanted
August 1, 2026
With regard to menswear,Cotton Traders are the place to go.
With regard to men’s chinos and jeans i give thanks for the wide range of sizes being offered.I know of no other clothing brands with such choices so well done..The quality of the material I found to be of good standard and therefore excellent value.
delivery was prompt so all in all I award top marks.b
August 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
We're delighted to hear that you appreciate the quality of our products, our reasonable pricing, and the great variety of items we offer. Thank you for your wonderful feedback!
Quick delivery and excellent product…
Quick delivery and excellent product just what I wanted
August 1, 2026
Reply from Cotton Traders
We're delighted to hear that your delivery was quick and that you are happy with your product. Thank you for your wonderful feedback!
Reply from Cotton Traders
We're delighted to hear that your order arrived as expected and that you are pleased with the good quality. Thank you for your continued support and wonderful feedback!
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