Overall, an upper average raincoat, keeps completely dry and is of a really nice fit, however have a few things about quality. Expected the raincoat to be a bit more warm to wear, was feeling cold on... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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The denim shorts took a long time to come.
They were mid thigh on me despite the photo on the model.
The fabric was soft and comfortable but the shorts, just not for me.
The cardigans are of excellent quality. The colours are lovely and price unbeatable.
As usual my order was dispatched
and delivered promptly. I am very satisfied with the service. Well done Cotton
Traders and my thanks and appreciation.
Excellent fit and very comfortable but a bit pricey
The other reviewers were right - the trousers are really great. They exceeded my expectation. The only slight niggle is that they do not have a 30" length so I bought 31 and will have to take them up.
Very pleased with the dress I ordered,well made and very comfortable.
Cotton traders are brilliant, clothing always top notch however your delivery company leads a lot to be desired. My recent order CT13271997 was supposedly dispatched and delivered, the courier even provided a picture of it being delivered and a time, date but the picture provided didn't show the door number or the person receiving it, upon questioning this as I had not received it. I was then told it was stuck in the depot. I eventually received it but it does not feel me with confidence for future orders I may place.
Still not received my order from several weeks ago. Told that another one was being sent. Heard nothing more. Received nothing. Totally fed up with Cotton traders. Would like my money back so I can purchase elsewhere.
Very quick and easy to order. Returns also very easy and straightforward
Orders quickly processed and delivered. Returns easy and refunds handled efficiently. Wide range of quality products.
Great customer service. The free gift with my last order (Travel bag and wash bag set) was missing the wash bag. Customer Service responded quickly, and sent the missing item immediately. This was in sharp contrast to other suppliers who require you to send the original incomplete set back before supplying a complete replacement! Full marks!!
The rest of the order was exactly what I have come to expect from Cotton Traders - good quality and sizing, and reasonably priced.
I ordered online which was very straightforward.
I collected in store partly because this was free. But also so that I could try on different sizes or styles if the ones I ordered didn't fit.
It did take a little longer than I thought to arrive in store and having arrived in 2 different parcels on different days the 2 had not been linked in store as the assistant said they would usually have been.
The waterproof coat was very roomy. But when I tried the next size down it was too small.
The trainers looked very good quality and fitted well
I am very pleased with my order the cropped trousers are good quality also good value for money I can recommend them to anyone.
They were efficient at replacing a faulty item. Refunds for returned goods are prompt. I buy most of my clothes from Cotton Traders and have done for years. Recently however I've found the available colours don't suit me as well as they used to, so my choice is more limited.
Easy to order on line, prompt acknowledgement of receipt order and kept in touch up to your fast delivery.
Ordering on line is easy and communication is good. Parcel arrived in good time.
Easy to navigate website and clothing reasonably priced. The T Shirts came in lots of colour options and the sizes were correct. I ordered xlarge and wasent disappointed. I like the material which is light and breathable plus the colours were varied pastels and cool for Summer. Overall good purchase
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