The cotton shorts are great for avoiding chub rub. True to size and a good quality material. However they create a kind of "static" which means dresses tend to cling to the shorts when out walking.... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Sounds corny but it's true - great products at excellent prices and efficiently delivered. What's not to like? Thank you!
A long time (and frequent!) customer of Cotton Traders, I must admit a little concern when they had a ‘wobble’ a couple of years ago with deliveries. However I am delighted to see them bounce back, with prompt delivery of quality goods once more. Exchange/refunds returns are resolved within days. A very happy customer!
Item was nice quality and quick delivery was great. Great price too
My husband loves your clothes, everything i have purchased fits perfectly, washes well and always looks new.
We will continue to purchase your quality clothing for us both.
The items I purchased are of good quality & i’m very pleased with them. The cardigan fits perfectly & I love the colour. The other items are mugs as gifts.
Easy to order, quick delivery & good quality goods.
Ordered 2 different types of male shorts, both excellent quality and value, however 1 had to be returned as unsuitable. Still no refund or indication my goods have got back. Poor customer service, I’m sure I’ll get my refund however contact and information is zero, so not sure I will return
I was genuinely disappointed as i have shopped with Cotton Traders for a very long time and I have always been satisfied with my purchases,however the jeans I received from the warehouse or where ever, were not the same as the ones I tried on in the store.
The waistband was totally different and the colour of the jeans in store were pink the ones I received were salmon pink.
They fitted me so i have decided to keep them.
My order arrived safely,one part still to arrive still no idea when which is quite concerning as it is part of a present for my Grandson,apart from that I have always found Cotton Traders to be good quality clothing
Very good company beautiful clothes and service
Further to my review about incorrect product description 26 June. As at 11 July I’ve not received a refund, by my calculations £44.80. No P&P applicable as I wouldn’t have ordered had description been correct. Goods were returned 27 June. EVRI state received by CT 3 July.
Any chance the refund could be processed on Monday 13th please?
I purchased a sweater in your sale and it fits perfectly. Real bargain. I also purchased a pink polo shirt which is a lovely colour, goes well with the sweater but wished I had got a smaller size. Didn’t realise unisex medium is female size 14/16. Never mind will know in future to get small.
Have been a customer for many years; always excellent service
Cotton traders have always been reliable. Their clothes of good quality and washes well. I have items I’ve had for years which are still good to wear.
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