Country Boarding for Cats and Dogs Reviews 

120
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Email the organisation to get their 2020 Best Kennel Award Revoked and the RSPCA/ Licensing council. I would give 0 stars if possible. I’m absolutely heartbroken to have learnt about Luna’... See more

Rated 5 out of 5 stars

We've been using Country Boarding Kennels for Doggy Day Care for the past couple of years and we love it as much as our dog (Henry) does! He's always exhausted by the time we pick him up from a full... See more

Company replied

Rated 5 out of 5 stars

Bali Hai took in our pooch as an emergency after a plumbing leak. They have truly made such a difference to pepper and she has returned home looking healthier, glossier, happier and even a little smal... See more

Rated 1 out of 5 stars

Left a Pug in the back of their work van. How upsetting and disgraceful. The Pug died. Died a painful death. Why are u still operating?

Company details

  1. Pet Boarding Service
  2. Pet Groomer
  3. Pet Supply Store

Information provided by various external sources

We are the Premier Pet Care centre in East Anglia offering a range of services for cats and dogs.


Contact info

2.8

Average

TrustScore 3 out of 5

120 reviews

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2.8

All reviews

(120)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

The Management and staff are always…

The Management and staff are always caring and efficient my three dogs have been staying on numerous occasions for the last three years and have always enjoyed their stay

September 9, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

We love having them stay with us, such good natured funny guys that all the staff love and enjoy

Rated 5 out of 5 stars

These are great kennels with excellent…

These are great kennels with excellent facilities. My dogs are always happy and the staff are so helpful and friendly.

September 8, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

Thank you for the comments, it is always lovely seeing the dogs happy to come in to stay.

Rated 5 out of 5 stars

Amazing

Renate and her team have looked after our dog since she was a puppy. The grooming they do on our Newfoundland is a real labour of love and they are the only ones who can get her to sit still long enough!
Their care and professionalism is evident in all their work and I cannot recommend Country Boarding highly enough.

September 2, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

Thank you for the lovely comments, it is lovely to see Watson at the end of the groom all shiny and happy.

Rated 5 out of 5 stars

Cannot recommend this place enough ..

Can not recommend this place enough ... they have created an amazing business beautifully presented, Very professional with a lovely team who make you feel looked after and more importantly you know your dog is in safe and caring hands. My dog can be a little precious and anxious at time’s if I’m not with him but he is more than happy to be there and the grooming is second to none ... can’t rate this place enough - well done guys

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommended

We've used Country Boarding for our dog, Sasha, for a number of years now. I always feel comfortable dropping her off as she always gets so excited when she realises where we are - a testament to how much she clearly enjoys her time there.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding, Outstanding, Outstanding.

We regularly use Country Boarding for our energetic Cocker Spaniel Gibbs.

We have used the kennels to board him whilst we have been on holiday, have him groomed, used the dog park and countless times the Day Care facility.

My wife and I have always found the staff and owners to be extremely helpful and courteous - nothing has ever been too much trouble.

During the Covid Lockdown we were kept in touch with what was happening at the kennels and as the ‘Lock Down’ eased we were not only kept informed of the service changes but contacted to canvas our views and needs.

We are particularly impressed with the Day Care kennels staff, who are always very cheerful and welcoming. On many occasions we have witnessed the caring interaction between the staff and dogs in their care when we have dropped off or collected Gibbs.

We would never consider using anywhere else and congratulate everyone, staff, management and owners.

August 13, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

Gibbs is such a lovely boy, he is full of energy and gets on well with all the other dogs that come and play or board with us, he is a joy to have.

Rated 5 out of 5 stars

The Frauleins first choice!

We ie me and the Frauleins (German short haired Pointers) love the park as a change of scene from their usual walks It is secure with lots of interesting smells, other dogs (not that mine are that fussed) water, great price and I can’t take a ball which is a welcome relief for me because they are ball obsessed. The team are friendly, welcoming and efficient. On the rare occasions that I go away and want to leave the Frauleins in safe hands then Country Boarding is my ‘go to’ place.
Pre-lockdown I was unable to walk them and took advantage of the pick up service on a number of occasions which was excellent. We have experienced nearly everything which Country Boarding has on offer and hopefully will continue to do for a long time

August 3, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

Thank you very much, we love having the girls come and play either in playdays or on walkadog, it is great to see them enjoying the park.

Rated 5 out of 5 stars

Excellent day care and grooming facilities

Ted has been going for day care at Country Boarding since May. All staff are extremely helpful and all queries are answered rapidly. It is clear Ted has a great time here and it gives us piece of mind to know he is being looked after well. We also booked Ted in for his first hair cut with Renate and were very pleased with the results.

August 3, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

Ted is a delight to have, such a fun good nature boy, all the staff love him.

Rated 5 out of 5 stars

First Choice for Cat Boarding

This is our first choice for boarding our cats when we go away. Service is always excellent and we feel confident leaving them in their care. COVID security measures were in place when we last boarded. Drop off was efficient, with clearly indicated one way system and hygiene measures in place.

July 28, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

Thank you, Dinah and Arabella are always a pleasure to have stay with us, we look forward to their next holiday with us.

Rated 5 out of 5 stars

Kind and conscientious care…

Kelsie has been going to Country Boarding for walks, grooming and boarding since she was a puppy. She is always so happy to see Renate, and I always feel totally confident she is being well looked after.

July 18, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

Thank you, Kelsie is a lovely girl and we enjoy seeing her when she comes for a walk or stay

Rated 5 out of 5 stars

Happy dog, happy owner

Poppy is always very happy to go for a stay at Country Boarding and greets the staff with undisguised delight!
She always returns obviously well looked after and it is so reassuring to have somewhere we know we can leave her with no worries.

July 18, 2020
Unprompted review
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Reply from Country Boarding for Cats and Dogs

Poppy is a lovely girl, always welcome anytime

Rated 5 out of 5 stars

Charlie loves his days at Country Boarding!

Charlie has been going to Country Boarding since he was 18 weeks old - for over six years. He considers them his “other pack”. The team is immensely dedicated, helpful, reliable, professional and caring and it is so lovely to see Charlie’s enthusiasm for going into the van and out with them. ... his doggie school bus! Country Boarding gives us the piece of mind we need!

July 18, 2020
Unprompted review
Country Boarding for Cats and Dogs logo

Reply from Country Boarding for Cats and Dogs

Charlie is loved by all the staff, walkadog, playdays and kennel staff alike.

Rated 5 out of 5 stars

Totally confident our baby is in safe and caring hands

Hattie loves going to Country Boarding! After her initial excitement when she greets the reception staff with enthusiasm she is embarrassingly keen to trot off with the kennel staff without a backward glance. Sad for us but a testament to the care she receives during her stays. The booking in process is seamless and we are confident our beloved girl is in excellent hands. We wouldn’t consider sending Hattie anywhere else

July 10, 2020
Unprompted review
Country Boarding for Cats and Dogs logo

Reply from Country Boarding for Cats and Dogs

We love having Hattie come and stay with us, such a friendly girl and always happy.

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