Countryside Connections Reviews 

87
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service from start to finish. The broadband installation was quick, smooth and professionally handled, and the connection has been fast and reliable ever since. Morgan arrived on time, expla... See more

Rated 5 out of 5 stars

Morgan came to our Bungalow at short notice and done an exceptional job. The WiFi is super fast, and the extender works extremely well too. Countryside Connections are very friendly, approachable and... See more

Rated 5 out of 5 stars

We have had problems with internet/wi fi for years due to old house with three foot walls. Many have tried and failed to improve things. Morgan has finally fixed it. Fast speeds everywhere and a whole... See more

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Company details

  1. Telecommunications Contractor

Written by the company

Countryside Connections help rural areas get connected via 4G, fibre broadband, Starlink and fixed wireless


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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4.8

All reviews

(87)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Morgan is very knowledgeable and a great guy.
Installed wireless broadband at our property when BT wouldn't.
Great company to deal with and we now have fast broadband :-)

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

The company was fast and efficient with…

The company was fast and efficient with our enquiry. Morgan who did our installation was very professional, efficient and helpful with the information about the system. Morgan went beyond his remit for the job, sorting out other cables at the same time. I highly recommend the company and Morgan.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fast Wii Fii and CCTV.

Morgan has greatly improved the Wii Fii speed at our house. We live in an area with bad reception and getting on-line was slow and frustrating. Some days I had to go into town to read emails.
Since Countryside Connections installed a 5g antenna we now have fast connection speeds.
We are very pleased with the service provided and the help with the accessing grant for proportion of the work. Rachael in the office guided us through making the grant application and making the claim.
I would recommend Countryside Connections to other homeowners for this service and the other range of services provided. Including cctv cameras for which we also had help with.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

great local broadband service by Countryside Connections

Countryside Connections is a great local broadband service, able to reach local areas struggling to get single from the bigger providers, giving fabulous customer service, which is very responsive to any issues experienced in broadband supply, fixing any problem quickly. Also has best environmental credentials over other providers especially satellite service providers.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Solved our Internet problems

Responded very quickly to our enquiry and kept us informed throughout the whole process of having Starlink installed. They were very knowledgeable and helpful and explained things in simple terms. They went above and beyond to help us, as we are not really tech savvy. Would have no doubts in recommending the Company.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

The best and most reliable connection we've had

I have known Morgan for a number of years. When our 3G contract ran out about 12 months ago, we asked Morgan to do a site survey and he very quickly provided us with the best and most reliable connection we've had so far, surpassing BT, EE and Three. I have recommended Countryside Connections on a number of occasions and I'm happy to continue doing so.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Countryside Connections are a superb…

Countryside Connections are a superb organisation who do their upmost to support clients in remote areas to access the internet. They are friendly, professional, speedy in response and have unparalleled knowledge of equipment, systems and processes to ensure that even the remotest residence can access high speed internet. They have even assisted us in applying for a Government grant for the installation of a satellite internet access system. I can't speak highly enough of the organisation, and in particular Morgan Jones and Rachael Woods have been excellent in all aspects of their work with us.

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service which has significantly modernised our farm

Morgan from Countryside Connections has helped us enormously and revolutionized our farming business. After years of terrible internet we now have high speed wireless internet spread across our farm. He has also installed CCTV cameras which we can monitor on our smart phones. We are extremely pleased with the work Countryside Connections have done and would not hesitate to recommend them to anyone. Thanks Morgan.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous

Morgan and his team were brilliant. Talked us through the process and did what they said when they said. The installation itself was done quickly and neatly. They were a pleasure to have in the house. The speeds we are getting now are so much better than before (and as predicted by Morgan’s survey). We can now work from home without the same stresses of having unreliable and slow connection.

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Broadband Booster

Morgan arrived for the survey - Polite and friendly. No issue's. Once I'd been granted funding by the Welsh Government I was booked in by Rachel. Morgan arrived as agreed. No issue's at all and I was kept informed throughout the process. Thank you.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Elevating Connectivity with 4G: Exceptional WiFi Upgrade and Installation Service

I recently had the pleasure of upgrading my home WiFi system to a 4G internet connection with the assistance of an exceptional installation service. The friendly team provided outstanding service throughout the process, ensuring a smooth and hassle-free experience. This upgrade has drastically improved my internet connectivity, and I highly recommend their installation service to anyone seeking a reliable and fast 4G connection.

From the initial consultation to the final installation, the installation service displayed a remarkable level of professionalism and expertise. The team members were friendly, attentive, and knowledgeable, addressing all my inquiries and providing clear explanations of the installation process. Their commitment to customer satisfaction was evident at every step.

The upgraded WiFi system, powered by 4G connectivity, has truly transformed my internet experience. The 4G connection delivers impressive speeds that rival traditional wired connections. Whether I'm streaming high-definition videos, participating in online gaming, or conducting video conferences, the WiFi performs flawlessly with minimal lag or interruptions. The upgrade has significantly enhanced my online activities, providing a seamless and enjoyable browsing experience.

June 19, 2023
Unprompted review
Countryside Connections logo

Reply from Countryside Connections

Thank you for your lovely review!!

Rated 5 out of 5 stars

I have known Morgan of Countryside…

I have known Morgan of Countryside Connections
for about 3 years now. Our house is situated in a position that has made internet connection a real challenge. He has stuck with it come whatever and
I really don't know what we would have done without him. He is utterly reliable and committed and in addition a very likable person.

April 28, 2023
Unprompted review
Countryside Connections logo

Reply from Countryside Connections

Thanks for taking the time to post a review

Rated 5 out of 5 stars

Simply unbelievable.

After many years of a broadband connection between 0.4 and 1.4 mbps and constant telephone calls to various broadband suppliers, I by chance, following a visit to the EE shop, found out about the Broadband Grant Scheme by gov.wales and the installers Contryside-Connections.
Absolutely fantastic speeds now, with no buffering etc. The whole process was very quick and hassle free. I had initial reservations, assuming that dealing with the government would not be a simple process. However it was plain and simple and Rachael at Countryside-Connections was always on hand to explain everything. The monthly contract for Broadband is with EE and is no more expensive than broadband with any supplier, in fact cheaper for me, because there was a discount, as I was already a customer with EE. The guys that came out to carry out the initial assessment and then the installation were all very knowledgeable and professional at all times. Highly recommend and would say to anybody, if you think it is going to be hard work or a hassle, well it really is not.

March 22, 2023
Unprompted review
Countryside Connections logo

Reply from Countryside Connections

Very kind review thank you!

Rated 5 out of 5 stars

If Morgan can fix my Wi-Fi he will fix yours (no one else could!).

We have had problems with internet/wi fi for years due to old house with three foot walls. Many have tried and failed to improve things. Morgan has finally fixed it. Fast speeds everywhere and a whole heap neater. Now we have Wi fi outdoors to talk to solar panels to replace crazy miles of cables installed by solar company! So happy! Morgan is knowledgeable, reliable, efficient and the equipment he installs does what he promises. I highly recommend his company.

March 10, 2023
Unprompted review
Countryside Connections logo

Reply from Countryside Connections

Thank you for your review!

Rated 5 out of 5 stars

Outstanding service and couldnt…

Outstanding service and couldnt recommend highly enough.
After ten years of no WiFi… we now have a fully functioning 5G system in the house! Thank you so much Morgan and Rachael

February 9, 2023
Unprompted review
Countryside Connections logo

Reply from Countryside Connections

Thanks for taking the time to write a review

Rated 5 out of 5 stars

Very happy

Just had Morgan here to install my new system. Very helpful and friendly. Gone from 4Mb/s too just over 100Mb/s. Very happy. No more lost internet connection due to Openreach.

January 30, 2023
Unprompted review
Countryside Connections logo

Reply from Countryside Connections

Thank you for your review

Rated 5 out of 5 stars

Brilliant company!

Brilliant company. Can't recommend enough! Quick to respond, and always there to help. Morgans a star!

January 29, 2023
Unprompted review
Countryside Connections logo

Reply from Countryside Connections

Thank you for taking the time to leave us your review 😄

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