CountyClean Environmental Services Ltd Reviews 255

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We required a tanker to suck out one of our sewer pits, called county clean at 5.15pm on a sunday, got the email quote within minutes, responded with a purchase order and advised that tanker was on th... See more

Company replied

Rated 5 out of 5 stars

Very efficient, reliable, friendly service and good value. CountyClean provided clear quotations for both servicing and emptying our septic tank and then carried out the work very effieciently... See more

Company replied

Rated 5 out of 5 stars

We have our septic tank emptied once a year by County Clean - always in January to minimise damage to the herbaceous border which hides the lid. County Clean's drivers deal very well with the tricky a... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. All aspects of setting up CountyClean as our new service provider for our treatment plant were simple and easy. Our first service and desludge was carried out by very p... See more

Company replied

Company details

  1. Waste Management Service
  2. Drainage Service
  3. Environmental Organization
  4. Sewage Disposal Service
  5. Sewage Treatment Plant

Written by the company

From sewage waste plants to oil tanks, floods, road sweepers and and emergency spills, we deliver a full service liquid waste management solution 24/7/365 for commercial and industrial businesses, public sector organisations as well as household customers across the South East of England and London. Customer care is a key focus of our environmental support services business. We support facilities managers, construction developers and individuals with responsive and planned maintenance tasks every day. For instance, we carry out grease trap empties at schools, care homes, food manufacturing plants, as well as at fast food and commercial restaurants within the hospitality industry. If it's wet and it's waste, it's a job for CountyClean Group


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

255 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

on time

on time, great job & tidied up after

May 30, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thanks for the review! Hope to see you again next time

Rated 5 out of 5 stars

Driver polite as usual

Driver polite as usual, explained condition of tank etc. Will use firm again when needed

May 24, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thank you for taking the time to review us. Glad to hear you had a great experience

Rated 5 out of 5 stars

Efficient and Friendly Service

Easy to book the visit to empty my septic tank. The operative was friendly, helpful and efficient.

May 23, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thanks Jennifer, will pass on your kind words to the operative

Rated 5 out of 5 stars

Can't fault the service

Can't fault the service, operative was friendly, courteous and provided an efficient service.

May 23, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thank you very much for the 5 star review!

Rated 5 out of 5 stars

excellent service

excellent service, very helpful and polite operator

May 17, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thank you for taking the time to review us

Rated 5 out of 5 stars

Prompt

Prompt, efficient service and really nice people. 😀😀

May 3, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thank you very much! Really appreciate your feedback

Rated 5 out of 5 stars

Excellent service

Excellent service, best I’ve used by far, only wish I had discovered them sooner! Best value around, customer service excellent from the moment I contacted them, wouldn’t hesitate to recommend. Thank you.

May 3, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thanks for your kind review! Glad you had a fantastic first service from us, hope to see you again next time!

Rated 5 out of 5 stars

Fast

Fast, efficient and speedy service. polite and helpful operator

April 11, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thanks very much for taking the time to review us

Rated 5 out of 5 stars

Perfect

Polite, fast, efficient, friendly and reasonably priced. The way all businesses should be. Perfect.

April 4, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thanks very much for the review!

Rated 3 out of 5 stars

Their customer service on the telephone…

Their customer service on the telephone is very good. Ben is very helpful and has been supportive this year as we had to have 3 calls outs within as manay weeks.
It would be helpful if the site engineers checked all pumps and equipment when carrying out a serice call.

March 23, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Hello Janine, I will pass on your feedback to Ben - thanks for taking the time to leave us a review

Rated 5 out of 5 stars

Not the easiest location for the pump…

Not the easiest location for the pump out. Its a long way to the tank from the truck. Excellent service every time from them.

March 21, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thank you for taking the time to review us Phillip

Rated 5 out of 5 stars

Courteous and efficient driver

Courteous and efficient driver. Arrived as scheduled. Would benefit if you were able to say morning or afternoon. I know that the driver needs to organise the route, but some indication would be helpful.
Reasonable price, easy and efficient booking.

March 16, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thanks for the excellent review. We refrain from saying morning or afternoon because of how drivers plan their days (as you mentioned) but also due to factors beyond our control for example potential traffic issues or vehicle issues or where local disposal sites are closed causing our drivers to travel further afield

Rated 5 out of 5 stars

Prompt service

Prompt service, very polite operative.

February 18, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thanks DP

Rated 5 out of 5 stars

Cannot recommend Country Clean highly…

Cannot recommend Country Clean highly enough.
Always efficient and professional, great value for money and trustworthy

February 14, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thank you for the excellent review

Rated 5 out of 5 stars

effective efficiency

1. CountyClean came when they said they would
2. The work was carried out without any delay which included unblocking the pipe
3. The man who did the work was cheerful and friendly and helpful.

I could not have wished for more!

January 24, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thank you Ms Hawksley for the kind words! Very glad you were pleased with the service

Rated 5 out of 5 stars

Great service

Great service, friendly & efficient.

January 14, 2022
Unprompted review
CountyClean Environmental Services Ltd logo

Reply from CountyClean Environmental Services Ltd

Thank you for taking to time to review us!

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