Course Gate Reviews 311

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness and politeness of the staff, noting their dedication to ensuring satisfaction and providing clear guidance. The customer service is consistently highlighted as excellent, with many appreciating the quick and efficient resolution of issues, often receiving immediate assistance. Reviewers find the courses user-friendly, enjoyable, and filled with valuable information, covering a wide range of topics and offering a smooth learning process. However, some people mentioned experiencing web issues, such as pages not loading or courses not opening, and found the website's layout and functionality sometimes problematic. Additionally, a few customers felt that some course content was outdated, lacked practical elements, or did not include expected video tutorials, leading to some disappointment.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the courses user-friendly, enjoyable, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Product

Customers consistently note ambiguous experiences with the product, with many finding courses informative and... See more

Customer service

People report positive experiences with customer service, often describing it as great, wonderful, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... See more

Company replied

Rated 5 out of 5 stars

Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are... See more

Company replied

Rated 5 out of 5 stars

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved... See more

Company replied

Rated 5 out of 5 stars

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped... See more

Company replied


Company details

  1. Education Center

Written by the company

Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Wrong email - great customer service

I mistakenly put the wrong email in to access course content. The customer service advisor, Matthew was very helpful and understanding & was able to send the details to the correct email. I haven't tried the course yet but very happy with the customer service already. Thank you

February 4, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Nicola,

Thank you for your feedback. We’re glad our support team was able to help resolve the email issue quickly.

We hope you enjoy your course and have a great learning experience with us. If you need any help along the way, our team will always be happy to assist.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

easy course to understand

easy course to understand, i liked the length of time they gave you to complete the course so you can fit it in to your daily life, i would recommend coursegate to friends and family, the courses are reasonably priced, coursegate are also there for you if you have any problems

February 4, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Tracey,

Thank you for your kind review. We’re happy to hear that you found the course easy to understand and that the flexible timeframe helped you fit learning into your daily life.
We truly appreciate your recommendation and are always here if you need any support.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Good course content

Good course content. Easy platform to use. Great variety of courses

September 2, 2025
Unprompted review
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Reply from Course Gate

Dear Dino,

Thank you for your feedback. We’re glad you found the platform easy to use and enjoyed the course content.
It’s great to hear that the variety of courses available has been helpful for you.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

I have completed the level 2 light…

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped me understand better what goes wrong and why instead of pouring parts into it.
Overall amazing experience, I am already taking part into level 3 and will see what else is s there. Highly recommend

October 16, 2025
Unprompted review
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Reply from Course Gate

Dear Alexandru,

Thank you for such a detailed and enthusiastic review. We're absolutely delighted to hear the course has been so useful for your projects and that it has given you a deeper understanding of vehicle maintenance.

It’s great that you’ve already moved on to the next level, and we wish you every success with your ongoing learning. We look forward to supporting you in your future courses.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

i love using course gate to complete…

i love using course gate to complete courses that i want to do. they are super cheap and they give you so much time to complete them in your own time and the support you receive from them if its required is amazing. will continue to use them going forward.

January 28, 2026
Unprompted review
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Reply from Course Gate

Dear Kloe,

Thank you for your kind feedback. We’re glad to hear you enjoy using our platform and appreciate the flexibility our courses offer.

It’s also great to know that our support team has been helpful when needed. We look forward to supporting you with many more courses in the future.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

Horticulture Level 3

Got a the course for 9.99 with a wowcher, not sure i would have paid £175 for it! The content of the level 3 horticulture course was ok. An awful lot of reading, no interaction or videos. I mock multiple choice test at the end with a final one to take after. You get 1 go at the final test or pay £3.99 for each try after. To get a certificate you have to pay £19.99 for a pdf or more if you want a paper copy. Had trouble getting my pdf certificate but by using the online chat, Matthew was very helpful in sorting it out and sent it to me straight away and waited to make sure i received it.

January 26, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Hi,

Thank you for your feedback, and we’re glad Matthew was able to resolve your issue. We’ll be sure to pass your kind words along to him.

We’re sorry to hear that the text-based format didn’t fully meet your expectations. We also offer a video version of this course, which may be a better fit for your learning style. Please don’t hesitate to reach out via live chat or at info@coursegate.co.uk, and our team will be happy to assist.

We hope to welcome you back soon!

Regards,
The CourseGate Team

Rated 5 out of 5 stars

AMAZING

The staff are so friendly. I have completed 3 courses so far and aim to complete many more. I thoroughly enjoy all the courses and they’re very informative. Could not recommend them enough!

January 27, 2026
Unprompted review
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Reply from Course Gate

Dear Eva,

Thank you for your amazing review. We're so pleased to hear you're enjoying your learning journey with us. Three courses down and many more to go. We can't wait to support you through the rest.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

Great Customer Service

It is very simple to set up an account, and there are plenty course add ons if you want to continue to extend your learning. I had a little trouble finding my course, however Matthew from customer service was extremely efficient and gave clear instructions when handling my query via the live web chat channel.

January 27, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Naz,

Thank you for your lovely feedback. We're glad the account setup was straightforward and that Matthew was able to assist you so efficiently. We hope you enjoy your course.

Regards,
The CourseGate Team

Rated 1 out of 5 stars

Nail Technician Diploma

Completed course, paid for a certificate to receive emails that there was an error however the payment went through with receipt being received. Reached out with no response.

January 26, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Lorna,

We sincerely apologise for the experience you’ve had. This is not the standard of service we aim to provide, and we’d like to resolve this promptly.

Please contact us directly via our live chat at coursegate.co.uk or email info@coursegate.co.uk, and our team will prioritise getting your certificate issued without delay. We’re sorry for the inconvenience and hope to make this right.

Regards,
The CourseGate Team

Rated 3 out of 5 stars

Theory course only

Easy to understand course materials. Unfortunately let down by not having a practical element to allow you to see more easily what to do and (importantly!) what not to do. Also, pushing people into thinking they need to purchase a certificate in order to "finish" the course (which gives a free e-certificate) and literally having "order your certificate" as a module is not a good look.

January 23, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Lindsay,

Thank you for your feedback. We're glad you found the course materials easy to understand.

The course is designed as a theory-focused programme to provide a strong foundation. However, we appreciate your suggestion and will consider this in future updates.

The course includes a CPD QS-accredited certificate. CPD accreditation involves an independent review process and accreditation fees to ensure the course meets recognised professional development standards, which is why accredited certificates may carry a small additional cost.

Thank you again for taking the time to share your thoughts.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

Level 1 Light vehicle maintenance

Very good course and good range of skills to learn but not very clear on which points you still havn’t completed

January 19, 2026
Unprompted review
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Reply from Course Gate

Dear Becca,

Thank you for your feedback. We're pleased you found the course valuable. Your comments regarding progress tracking have been noted by our team.

If you ever need guidance, our live chat team is always happy to help. Best of luck with your studies.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

fantastic course realy easy to…

fantastic course realy easy to understand and well set out

January 17, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Jay,

Thank you so much for your kind words. We're thrilled to hear you found the course easy to understand and well structured! It's exactly what we aim for. We hope to see you back for another course soon.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Effective Learning on Sterilisation and Infection Control

The class was very informative and well structured. The instructor clearly explained the principles of cleaning, disinfection, and sterilisation, along with proper instrument handling and infection control measures. The session improved my understanding of sterilisation protocols and emphasized the importance of patient and staff safety. Overall, it was a valuable and practical learning experience

January 14, 2026
Unprompted review
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Reply from Course Gate

Dear Jubna,

Thank you for your wonderful feedback. We're delighted to hear the course was informative and practical, and that it has strengthened your understanding of sterilisation and infection control. We hope to see you back soon.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Useful and responsive team

It’s alright. Course I chose has lots of spelling mistakes. Certificate is more expensive than the course. So I chose to do lifetime membership where I get pdf certificates and courses as part of it. Been 2 days, not shown up on my account. Got email verification that I have bought it, and it is on my orders. Been trying to call them for the past 2 days, no answer eveytime. They have emailed me saying my request has been recieved - guess it’s a waiting game. Once they fix this issue, I’d say it’s alright. For now, I don’t know if this issue will be solved. Fingers crossed it does.
2 stars because of this situation

Edit: They have contacted me, everything is working now. Technical difficulties on their side with the website. Completely understandable. I am happy now and looking forward to use this company more

January 11, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Adam,

Thank you for updating your review and for your patience. We're sorry for the inconvenience caused and glad everything is now resolved.

Regards,
The CourseGate Team

Rated 1 out of 5 stars

Little disappointed in the course as I…

Little disappointed in the course as I was expecting video tutorial, and questions to answer for the course in order to pass to gain certificate. Written instructions on technique is not always helpful in understanding how to do something

January 12, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Michelle,

Thank you for taking the time to share your feedback. We're sorry to hear the course didn't fully meet your expectations.

Depending on the subject, we may offer video or interactive course formats that might suit your learning style better. Please feel free to contact us through live chat or email us at info@coursegate.co.uk, and our team will be happy to help you find the best option.

We hope to have the opportunity to provide you with a better experience in the future.

Regards,
The CourseGate Team

Rated 1 out of 5 stars

This company is very shady..

This company is very shady... lured in by seemingly good deals on courses, only to find course material isn't specific to this country (UK) and actually uses references from the USA.

The questions in the final exam are dubious and often missing key information. This then fails you and would you believe it, you have to pay for a retest there and then. Also, if you want any form of certification, you have to pay for this as well. Be warned though, as this certificate isn't worth the paper it is written on and will not be any good as an example of competence.

Use with care, do not believe you are gaining any sort of recognised qualification.

January 8, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Dibley,

We’re sorry your experience didn’t meet your expectations, and we appreciate you letting us know.

We apologise if the course content or exam questions felt unclear or not fully relevant. Your feedback has been shared with our content team so they can review and improve this where needed.

We’d also like to clarify that our certificates are CPD QS-accredited, a globally recognised accreditation that employers and professionals widely value as evidence of continued professional development.

We would genuinely welcome the opportunity to discuss your experience further. Please don't hesitate to reach out to us directly at info@coursegate.co.uk, and our team will be happy to assist.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

Use full courses with supportive reading

January 7, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Oliver,

Thank you for your feedback. We're really glad you're finding our courses useful and the reading materials supportive of your learning. We hope to see you exploring more courses with us soon.

Regards,
The CourseGate Team

Rated 3 out of 5 stars

Great course, but....

The course was complete and full on, although I did feel cheated. It is not very obvious the course was time sensitive, things dont work properly, sometimes my course was not opening, page was not loading and that was quite frustrating. There were web issues. The exam itself had spelling mistakes, not sure everything was very cleared on what was asked. Cant believe the certificate itself was more expensive than the course!!!

January 6, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Ivonne,

Thank you for sharing your detailed feedback. We're glad to hear you found the course valuable.

Please note that course access is time-sensitive, as stated in the content. We sincerely apologise for the technical difficulties you experienced and are continuously working to improve our platform to ensure a smooth experience for all learners.

We've forwarded your exam feedback to our content and product teams for future review. With regard to certificate pricing, our courses are CPD QS-accredited. CPD accreditation involves independent quality checks and ongoing compliance with professional standards, which contributes to the added recognition and cost of the certificate.

Thank you again for your thoughts, and we hope your future learning experiences with us are smooth and rewarding.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Thank you

Thank you. Most helpful

January 6, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Bianca,

We're so pleased we could help. We hope you enjoy your course.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Good for Courses and value

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved in less than 5 mins that same day by Matthew Archer. Courses are good, easy to use online system too. Always get good offers for courses too, which I make use of

January 5, 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Layla,

Thank you so much for taking the time to share such wonderful feedback. We are thrilled to hear that Matthew was able to resolve your issue. It's great to know you're making the most of our offers and finding our platform easy to use. We look forward to serving you again soon.

Regards,
The CourseGate Team

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