Course Gate Reviews 311

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness and politeness of the staff, noting their dedication to ensuring satisfaction and providing clear guidance. The customer service is consistently highlighted as excellent, with many appreciating the quick and efficient resolution of issues, often receiving immediate assistance. Reviewers find the courses user-friendly, enjoyable, and filled with valuable information, covering a wide range of topics and offering a smooth learning process. However, some people mentioned experiencing web issues, such as pages not loading or courses not opening, and found the website's layout and functionality sometimes problematic. Additionally, a few customers felt that some course content was outdated, lacked practical elements, or did not include expected video tutorials, leading to some disappointment.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the courses user-friendly, enjoyable, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Product

Customers consistently note ambiguous experiences with the product, with many finding courses informative and... See more

Customer service

People report positive experiences with customer service, often describing it as great, wonderful, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... See more

Company replied

Rated 5 out of 5 stars

Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are... See more

Company replied

Rated 5 out of 5 stars

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved... See more

Company replied

Rated 5 out of 5 stars

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped... See more

Company replied


Company details

  1. Education Center

Written by the company

Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

The course itself did achieve its aim…

The course itself did achieve its aim of basic knowledge however it put too much focus on some parts that are fairly irrelevant or outdated and not enough on the most common maintenance you would be doing. On some of the slides the pictures that have been used where of the wrong nature, a motorcycle course should be showing motorcycle parts not mountain bike parts. The test at the end is asking some pretty wild questions for a entry level course, I fail to see how some have any relevance. I am already fairly experienced with working on motorcycles but i did pick up a few things from this course which should help in the future.

September 19, 2025
Unprompted review
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Reply from Course Gate

Dear Stefan,

Thank you for taking the time to share your detailed feedback. We truly appreciate your insights and will certainly consider them for our next update. Ensuring our courses remain current, relevant, and engaging is very important to us. We’re pleased to hear you still found some useful takeaways from the course.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Classes are so good and understandable

Video classes are helpful

September 14, 2025
Unprompted review
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Reply from Course Gate

Dear Josme,

Thank you for your kind review. We’re thrilled to hear that you found our courses helpful. Creating engaging and easy-to-understand course materials is a top priority for us, so it’s great to know we met your expectations. Thank you for choosing Course Gate.

Regards,
The Course Gate Team

Rated 4 out of 5 stars

I had been having trouble accessing a…

I had been having trouble accessing a course i had purchased but after a short phone with one of there advisors, everything was fixed, I can progress my learning. I am very happy with the service course gate has provided

August 19, 2025
Unprompted review
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Reply from Course Gate

Dear Keith,

Thank you for taking the time to share your experience. We truly appreciate your patience and are pleased that you’re satisfied with the service Course Gate provided. We aim to deliver prompt and effective support to every student, so it’s wonderful to hear we met your expectations. Thanks again for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Five Star Feedback

I had a problem with a course! I emailed customer service.. They were amazing and fixed my problem straight away..
My daughter is home educated and is using this provider to do some extra home learning..

August 4, 2025
Unprompted review
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Reply from Course Gate

Hi,

Thank you for your feedback. We’re thrilled that our customer service team could resolve your issue promptly. We strive to provide quick and effective support for every student, so it’s great to know we met your expectations. Thank you for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Nail technician diploma

Course is very detailed and fun to do. I did have a query as I thought I had submitted my final exam but hadnt. I spoke to a member of the customer support team, Matthew Archer, who went through the whole process with me. I passed the exam and was able to get my certificate the same day. Wonderful customer service, thankyou.

July 30, 2025
Unprompted review
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Reply from Course Gate

Dear Kirsty,

Thank you for your kind review. We’re delighted that you found the Nail Technician Diploma course detailed and fun.
Providing prompt and helpful support is one of our highest priorities, and it’s always rewarding to hear when it makes a difference.
Congratulations on passing your exam. Thank you for studying with Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Great information and course materials

Great course information materials and great marking times.

Thank you,

Mariam Sadiq

July 22, 2025
Unprompted review
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Reply from Course Gate

Dear Mariam,

Thank you for your feedback. We’re glad you found the course materials helpful. We wish you continued success in your learning journey and are here if you need any further support.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Very nice company

Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are over 1500 available courses CPD accredited and UKLRP registered.
Also very good and quick customer service, made a small mistake typing my email address and was sorted in no time by Matthew.

July 23, 2025
Unprompted review
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Reply from Course Gate

Dear MS,

Thank you for your wonderful review. We’re thrilled that you appreciate the wide range of affordable, accredited courses we offer. It’s great to hear you’re finding courses that help you improve your skills. Thanks again for choosing Course Gate. We look forward to helping you explore even more courses in the future.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Brilliant service

This is the first time for me to have to contact customer support and they were absolutely brilliant, my issue was resolved quickly and easily. Brilliant service.

July 17, 2025
Unprompted review
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Reply from Course Gate

Dear Paula,

Thank you for your kind words. We’re delighted to hear that your experience with our customer support was positive. It’s always our goal to make support easy and effective for our students. Please don’t hesitate to contact us again if you have any further questions or need assistance.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

The learning process is smooth and well…

The learning process is smooth and well organized

Thank you Matthew for swift response and support

July 16, 2025
Unprompted review
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Reply from Course Gate

Dear Opeyemi,

Thank you for your feedback. We’re very happy to hear that you find our learning process smooth and well organised.
I’ll be sure to pass on your thanks to Matthew. It means a lot to our team to know that our efforts are making your experience better.
We wish you all the best as you continue learning with us, and we are always here to help if you need anything.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Art and painting

Just completed my 3rd diploma. Excellent service and outstanding support

July 16, 2025
Unprompted review
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Reply from Course Gate

Dear Pete,

Thank you so much for your awesome feedback. We truly appreciate your continued trust in our courses. When you’re ready for your next course, we’ll be right here to support you again.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Mathew archer was very helpful and got…

Mathew archer was very helpful and got my issue sorted right away, thank you again

July 14, 2025
Unprompted review
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Reply from Course Gate

Dear Courtney,

Thank you for sharing your experience. We’re delighted that Matthew could resolve your issue promptly. Providing efficient and helpful support is our priority, so we’re glad he made a difference for you.

Regards,
The Course Gate Team

Rated 4 out of 5 stars

Good Customer Service

I have been a Coursegate user for almost a year now and i have thoroughly enjoyed it so far. Matthew Archer has been a wonderful and helpful person. Only downside is that the certficates can be very slow to receive so you have to keep emailing them for it.

July 7, 2025
Unprompted review
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Reply from Course Gate

Dear HH,

Thank you for choosing Course Gate and for your encouraging words. We’re pleased to hear that Matthew was able to help. Our team is always here to support you, and we appreciate your continued trust in us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Completed my Nail Technician Diploma

Completed my Nail Technician Diploma, I assumed I ordered a PDF certificate with my hardcopy but I didn't. I reached and Matthew helped me by sending me a PDF free of charge instantly to my email as I am still waiting my hard copy. Brilliant service.

July 2, 2025
Unprompted review
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Reply from Course Gate

Dear Fatima,

We appreciate your feedback and are glad Matthew was able to assist you. Providing exceptional customer service is our top priority, and it’s great to know that his support met your expectations. Thanks for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Matthew Archer at Course Gate was very…

Matthew Archer at Course Gate was very helpful, knowlegable and efficient at helping me resolve my issues over the live chat.

June 19, 2025
Unprompted review
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Reply from Course Gate

Dear MAC,

Thank you so much for your kind words. We’re delighted to hear that Matthew was able to help you resolve your issues. Thank you for choosing Course Gate, and we wish you all the best in your learning journey.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Mathew Archer in support was very good…

Mathew Archer in support was very good and patient with me he walked me through simple steps to everyone except me which were mind boggling to me thankyou very much

May 29, 2025
Unprompted review
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Reply from Course Gate

Dear Tony Young,

Thank you for your feedback. We are thrilled that Matthew was able to guide you through. Providing exceptional customer service is our top priority, and it’s great to know that Matthew’s efforts made a difference for you.
We will be sure to share your kind words with Matthew. Thank you for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Course was easy to follow

Course was easy to follow, new to Coursegate but found support efficient with my "newcomer quieries", Thank you Leo G for all of your help.
Booking on to my next very soon !

May 20, 2025
Unprompted review
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Reply from Course Gate

Dear Jo,

Thank you so much for taking the time to share your experience with us. We’re glad you found the course easy to follow and our support helpful. We look forward to assisting you again soon.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Good range of courses 👌

Good range of courses at reasonable prices, I had to contact Matthew at Coursegate as I was struggling to access my courses, he quickly talked me through the process and got back on track 👌.
Thank you Matthew, 5 ⭐️⭐️⭐️⭐️⭐️

May 5, 2025
Unprompted review
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Reply from Course Gate

Dear Scott,

Thank you for your five-star review. We are delighted to hear you’re happy with the range of courses and pricing. It’s great to know that Matthew was able to assist you quickly. We’ll be sure to pass along your kind words he’ll really appreciate them.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

I loved the courses I learned here

I loved the courses I learned here. It was awesome learning with Course Gate and Matthew Archer was super helpful. The courses are very easy to understand and very detailed. The videos are super awesome as well

May 5, 2025
Unprompted review
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Reply from Course Gate

Dear Fungai,

Thank you for your lovely feedback. Your kind words truly mean a lot to us. We're thrilled to hear that you enjoyed learning with Course Gate and that the course content met your expectations.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

I like the courses offered Course Gate

I like the courses offered Course Gate. I have learnt some new skills already.

I had a technical issue and Matthew Archer was very good. He took me through the process to ensure that I got the most our of my membership. He is a credit to the company.

April 28, 2025
Unprompted review
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Reply from Course Gate

Dear Kam,

Thank you for your feedback. We’re glad to hear that you’re enjoying the courses at Course Gate. It’s great to know that Matthew resolved your technical issue. He’ll be pleased to hear your kind words.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Helpful response from Customer Service

I had reason to contact Customer Service with a query about completing my course, and I received a prompt, kind, and helpful response from Matthew Archer. It really made my day! I'm doing Level 3 Nutrition and the Course is really challenging and interesting.

April 18, 2025
Unprompted review
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Reply from Course Gate

Dear SJC,

Thank you for your kind words. We're thrilled to hear that Matthew provided prompt and helpful assistance. It’s great to know you're enjoying the Level 3 Nutrition course. We wish you continued success in your learning.

Regards,
The Course Gate Team

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