Course Gate Reviews 311

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness and politeness of the staff, noting their dedication to ensuring satisfaction and providing clear guidance. The customer service is consistently highlighted as excellent, with many appreciating the quick and efficient resolution of issues, often receiving immediate assistance. Reviewers find the courses user-friendly, enjoyable, and filled with valuable information, covering a wide range of topics and offering a smooth learning process. However, some people mentioned experiencing web issues, such as pages not loading or courses not opening, and found the website's layout and functionality sometimes problematic. Additionally, a few customers felt that some course content was outdated, lacked practical elements, or did not include expected video tutorials, leading to some disappointment.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the courses user-friendly, enjoyable, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Product

Customers consistently note ambiguous experiences with the product, with many finding courses informative and... See more

Customer service

People report positive experiences with customer service, often describing it as great, wonderful, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... See more

Company replied

Rated 5 out of 5 stars

Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are... See more

Company replied

Rated 5 out of 5 stars

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved... See more

Company replied

Rated 5 out of 5 stars

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped... See more

Company replied


Company details

  1. Education Center

Written by the company

Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great experience!

Genuine company, great course, awesome customer service! Bought through Reed

March 30, 2025
Unprompted review
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Reply from Course Gate

Dear Sarah,

Thank you for the amazing feedback. We’re so glad you enjoyed the course and had a great experience with our team. We hope you will continue your online learning with us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

James was very helpful

James was very helpful! He kept me updated regarding my certificate! This website has really helped me a lot to expand my skills further in pharmacy! Definitely recommend!!!

March 17, 2025
Unprompted review
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Reply from Course Gate

Dear Zara,

Thank you so much for sharing your feedback! We're thrilled to hear that James was able to assist you. We'll be sure to pass on your kind words to him. It's wonderful to know that our courses have helped you expand your skills.
We truly appreciate your recommendation and look forward to supporting your learning journey in the future.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

I had need to speak to the live chat…

I had need to speak to the live chat advisor, due to difficulty accessing my course. I spoke to a very helpful man called Matthew Archer who sorted the problem within minutes. He was polite and respectful.

March 14, 2025
Unprompted review
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Reply from Course Gate

Dear Ms Halewood,

Thank you for taking the time to share your experience with us! We're glad to hear that Matthew was able to assist you quickly and resolve the issue. Our team is always here to ensure you have a smooth and positive experience.
If you need anything in the future, don’t hesitate to reach out.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Recently

Recently, I did Pharmacy Technician Skills Training Diploma on Course Gate. It is really good. It gave me basic idea of work pattern, required skills and qualifications. Thier customer support is very helpful. Matthew Archer guided me all the things to get certificate. He is really quick and helpful.

March 13, 2025
Unprompted review
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Reply from Course Gate

Dear Monika,

Thank you so much for sharing your experience with us! We are glad to know that you had a pleasant experience. We are committed to delivering the best learning experience through our content, service & support.

Thanks again for choosing us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Excellent Service

Just had to try and log in to my account after quite some time and as I no longer work at the same place this could have been a nightmare but luckily I had Matthew Archer on hand to help me. He managed to get me into my account quickly and then also help me with a subsequent request regarding a certificate and incorrect date which was swiftly resolved and I now have the right certificate and access to my account.

March 12, 2025
Unprompted review
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Reply from Course Gate

Dear Michala,

We truly appreciate you taking the time to share your experience with us.
We're so glad Matthew was able to assist you effectively. Our team is always here to ensure you have a smooth and positive experience.
If you need anything in the future, please don't hesitate to reach out.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Effective & Efficient Customer Services

I wanted to pre-order my Kundalini Yoga certificate using the discount code that had popped up however, as I input my PayPal details, the thread completely disappeared. I contacted Customer Services using the live chat function, and Matthew Archer helped me very efficiently, which is always a pleasant surprise these days! My issue was all resolved within minutes. Thank you.

March 11, 2025
Unprompted review
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Reply from Course Gate

Dear Stacey,

Thank you for your 5-star review. We're pleased to hear that Matthew was able to assist you efficiently and resolve your issue.

Providing effective and seamless support is always our goal. We're glad we could make your experience a smooth one.

If you need any further assistance, we’re always here to help.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

had to call customer services today

had to call customer services today, certificate issue. spoke to a gentleman named Mathew Archer. nothing was a problem to him. he dealt with and resolved my issue quickly and with respect. very professional customer service thank you so much.

March 11, 2025
Unprompted review
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Reply from Course Gate

Dear Andrew,

Thank you for taking the time to share your feedback with us. We’re delighted to hear that you had a great experience with Matthew.

Your kind words truly inspire us, and we look forward to supporting you in your future learning.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Perfect customer support

I have contacted the customer support today in regards of my Certificate issue . I've been assisted by Matthew Archer and I am extremely happy with how he handled my request and helped me solve my problem
Thank you Matthew !

March 3, 2025
Unprompted review
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Reply from Course Gate

Dear Kris,

We’re glad to hear that you had a fantastic experience with Matthew.
We’ll be sure to share your kind words with him as an inspiration to keep up the amazing work.
Thank you for your excellent feedback. We look forward to serving you again soon.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Had a great experience using course…

Had a great experience using course gate especially when I had a problem mathew archer sorted it out very fast and efficiently 100% recommend

February 19, 2025
Unprompted review
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Reply from Course Gate

Dear Steve,

Thank you so much for your feedback. We’re delighted to hear you had a great experience with us.
We truly appreciate your recommendation and are happy to have been able to help.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Good course to do when also working in…

Good course to do when also working in a garage good sales and helpful customer service had trouble getting my certificate but thanks to Matthew he sent it very quickly and within 5 minutes of me telling him it was right there in my emails thank you Matthew and thank you course gate!! Highly recommend!!

February 12, 2025
Unprompted review
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Reply from Course Gate

Dear Ylin,

We are delighted to hear that you had a great experience with our course and service. Thank you for choosing Course Gate and for your recommendation. We look forward to supporting you in your future learning.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Health and Social care level 3 and level 5

The health and social care courses I took were very comprehensive . It gave me a near practical experience . The curricullum is intense and very encompassing . The interface is user friendly too

February 6, 2025
Unprompted review
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Reply from Course Gate

Dear Nkeiru,

Thank you so much for sharing your experience with us. We truly appreciate you taking the time to leave such excellent feedback.

We are thrilled to hear our course met your expectations and you found the course comprehensive and valuable.

Your kind words genuinely inspire us. We look forward to supporting you in your future learning.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

thank you Matthew Archer your help was…

thank you Matthew Archer your help was much appreciated and it was fast with not complications

February 7, 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Kirk,

We are glad to hear that you had a great experience with Matthew Archer. Thank you for taking the time to share your feedback with us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Thank you Matthew Archer

Thank you Matthew Archer. Your help today wasn’t unnoticed.
I approach how promptly and professionally you solved my minor issue. (My error people)

The course was brilliant and very informative. Looking forward to booking more

January 30, 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Claire,

Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you had a positive learning experience with CourseGate.
We will share this appreciative note with Matthew as an inspiration to keep up the amazing work.
We hope you will continue your online learning with us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Thank you Matthew for your help when I…

Thank you Matthew for your help when I was having issues logging in. You was quick and polite.

January 30, 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Charlotte,

We are glad to hear that the issues you faced were resolved by Matthew.
Thank you for sharing your kind words with us. We truly appreciate it.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Really great customer service!

I had purchased a voucher in order for me to complete a course. When I tried the voucher it didn't work. I contacted Coursegate via the live chat and spoke to a lovely gentleman named Matthew Archer. He was so helpful and sorted everything out for me (sent me the email with all of the details required). Matthew reassured me and said that if I had any other problems/queries that I could get back in touch with them. I'm really happy with the service I received and glad that I can now complete my course. Thanks again Matthew! :)

January 30, 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Hi there,

Thank you for your excellent feedback. We’re thrilled to hear that you had a great experience with our customer service.
Our team is dedicated to providing the best possible support, and your kind words truly inspire us to keep delivering excellence.
It's customers like you that make our work so special. We look forward to continuing to support you on your learning journey.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Great Help from Matthew

Great Help from Matthew, He made it easy for me to receive my certificate amazing help. Shout out to him made it easy for me and no stress at all.

January 28, 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Drew,

We are delighted to know that you had a great experience with our customer service. We will convey your appreciative notes to Matthew, and it will surely inspire him to continue his excellent work. Thank you for your wonderful feedback!

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Matthew Matthew Matthew

Matthew Matthew Matthew! What a great person and so helpful! I was struggling to get my PDF Certificate after I paid it, was something like 400 days ago, and now I had a chat with him, and within 10min he personally sorted it out and I got it!!! Thanks so much, this will definitely make me take more courses through Course Gate.

January 28, 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Juan,

We are really glad to hear that you had a fantastic experience with our support team.

Providing exceptional customer service is our top priority, and it’s great to know that Matthew’s efforts made a difference for you. He will be thrilled to hear your kind words.

Thank you for your excellent feedback. We look forward to serving you again soon.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Customer service Matthew archer was so…

Customer service Matthew archer was so fast at answering all my questions. Good company. Thank you

January 21, 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Amneet,

We are glad to know that you had a pleasant experience with us.
We are committed to delivering the best learning experience through our content, service & support. Thank you so much for choosing us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Customer Service Experience

Excellent customer service by Matthew Archer.
I had a lot of questions in order to resolve some issues I had with my login and subscription, and Matthew was able to answer them all quickly and efficiently

January 15, 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Lucy,

We are pleased to hear that our support was able to assist you in resolving your issue.
Matthew is a fantastic member of our team, and we will gladly share your appreciation with him. We believe it will motivate and inspire him to continue his excellent work.
Thank you for your wonderful feedback! We look forward to serving you again.

Regards,
The Course Gate Team

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