I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
Company replied
Hi I spoke to Dexter and they were super helpful along with patient when helping me solve my issue. I appreciated it a lot and they had good customer service along with clear communication. Thank you... See more
Company replied
Company details
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.2
Great
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Courtcasefinder
Hello Clea,
Thank you very much for your kind review and for awarding us a 5-star rating. We are delighted to hear that you had a great experience with our service and that our representative demonstrated professionalism throughout your interaction.
Your feedback is greatly appreciated and serves as encouragement for our team to continue delivering the highest standard of service. Should you require any further assistance, please do not hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Michelle,
Thank you very much for your 5-star review. We’re pleased to hear that we were able to resolve your situation and that you had a great experience with our customer service.
Your kind words are truly appreciated and encourage us to continue delivering the best support possible.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Great service on cancelling order
March 28, 2026
Reply from Courtcasefinder
Hi Rosalio,
Thank you for your feedback! We’re glad to hear that our team provided great service with your cancellation.
We always strive to make the process as smooth and easy as possible, and your kind words mean a lot!
Best,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
He was excellent
March 31, 2026
Reply from Courtcasefinder
Hi Adham,
Thank you for your kind words! We’re thrilled to hear that our team member provided excellent service.
We’ll be sure to pass along your praise—they’ll be happy to hear it!
Best,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I found 2 INACCURATE ITEMS ON…
I found 2 INACCURATE ITEMS ON COURTCASEFINDER DATED JUNE, 2005.
THEY DELETED EVERYTHING. THAT IS NOT
WHAT I ASKED FOR. THEY WENT FROM BEING A 5 TO A 1 FOR NOT FOLLOWING DIRECTIONS.
March 30, 2026
Unprompted review
Reply from Courtcasefinder
Hello Susan,
I am sorry to hear about your dissatisfaction with the report you received. We try our best to provide accurate information. However, the records we have are from different public sources and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtcasefinder.com/terms.
If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The rep was very helpful in canceling…
The rep was very helpful in canceling the subscription. He was polite and kind.
March 30, 2026
Reply from Courtcasefinder
Hi Kattie,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Your rep helped with very few questions…
Your rep helped with very few questions and respect. She was friendly and professional. She needs a raise.
March 28, 2026
Reply from Courtcasefinder
Hello Dawn,
Thank you very much for your wonderful feedback. We’re delighted to hear that our representative was able to assist you efficiently while maintaining a respectful, friendly, and professional approach.
Your kind words mean a great deal to us, and we will be sure to pass along your compliments to her. Recognition like this is truly appreciated.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Service was quick and efficient
Service was quick and efficient. Rhea was very compassionate and listened to my needs and solved them professionally and empathetically. Would do business here again!
March 24, 2026
Reply from Courtcasefinder
Hello Ariana,
Thank you very much for your kind 5-star review. We are delighted to hear that you found our service to be quick and efficient. It is especially rewarding to know that Rhea provided you with compassionate, professional, and attentive support while addressing your needs.
Your feedback is greatly appreciated, and we are pleased to have had the opportunity to assist you. We look forward to serving you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Nick was amazing so helpful and…
Nick was amazing so helpful and attentive to my needs. I really appreciated his kindness today… he needs a raise
March 24, 2026
Reply from Courtcasefinder
Hello Tracey,
Thank you very much for taking the time to share your review with us.
We are delighted to hear that Nick provided you with such helpful, attentive, and kind service. It is always our goal to ensure every customer feels supported and valued, and it is wonderful to know that your experience reflected this.
Your feedback is greatly appreciated, and we will be sure to pass your kind comments on to Nick. Recognition like this means a great deal to our team.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I was able to get my account canceled.
March 20, 2026
Reply from Courtcasefinder
Hello Frank,
Thank you very much for your 5-star review. We appreciate you taking the time to share your experience with our customer service.
We’re pleased to hear that your account cancellation was handled smoothly and efficiently. Our team strives to make every process as straightforward as possible, and your feedback reassures us that we are meeting that goal.
If you require any further assistance in the future, please do not hesitate to contact our customer service team.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Guadalupe,
Thank you very much for your 5-star review. We truly appreciate you taking the time to share your positive experience with our customer service. We are delighted to hear that our agent provided you with excellent support and made a strong impression.
Your feedback is highly valued, and we will be sure to pass on your kind words to the agent involved. It is always our goal to deliver outstanding customer service, and your comments reaffirm our commitment to maintaining high standards.
Should you require any further assistance, please do not hesitate to contact our customer service team.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Superb service.A+
March 19, 2026
Reply from Courtcasefinder
Hi Greg,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Mary,
Thank you very much for your 5-star review. We’re delighted to hear that you found the information helpful and that you were pleased to sample our service.
Your feedback is greatly appreciated, and we’re glad we could provide a positive experience. Should you need any further assistance or have any questions, please don’t hesitate to get in touch.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Sandra,
Thank you very much for your 5-star review. We sincerely appreciate your kind feedback and are delighted to hear that you found the service professional and helpful. Your satisfaction is extremely important to us, and your comments will be shared with the team.
Should you require any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Carol,
Thank you for your review! We’re glad to hear that you’re satisfied with our service. Providing reliable and helpful support is very important to us, and your feedback lets us know we’re meeting that goal. We truly appreciate your trust and support, and we’re always here to assist you with anything you need in the future.
Have a great day ahead!
Best,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Thought it was a 1 time charge off 1.99…
Thought it was a 1 time charge off 1.99 but they subscribed me for 24.99 a month had no idea. Easy enough to cancel but had to force you to call and cancel. Didn't get refund either.
March 13, 2026
Reply from Courtcasefinder
Hi Kaitlyn,
I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://courtcasefinder.com/terms.
Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very professional and respectful and…
Very professional and respectful and kind need more people like her
March 15, 2026
Reply from Courtcasefinder
Hello Elizabeth,
Thank you very much for your 5-star review. We’re delighted to hear that you found the service very professional, respectful, and kind.
Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience. Feedback like yours encourages us to continue providing the highest level of support.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very professional and easy to understand
March 13, 2026
Reply from Courtcasefinder
Hello Julie,
Thank you very much for taking the time to share your 5-star review. We truly appreciate your kind feedback and are delighted to hear that you found our service professional and easy to understand.
Providing clear, reliable, and professional support to our customers is very important to us, so it is wonderful to know that your experience reflected this.
Thank you again for your support, and we look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Remind me of the monthly fee so I can…
Remind me of the monthly fee so I can cancel my account bullshit
March 10, 2026
Reply from Courtcasefinder
Hello Ricky,
Thank you for sharing your feedback. We're sorry to hear about your frustration regarding the monthly fee reminder. Our intention is always to keep customers informed about upcoming charges so there are no unexpected payments.
Kindly note that we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.99 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We would also like to confirm that one of our agents has already processed a refund for your account. Please allow 3–5 business days for the refund to be reflected in your account, depending on your payment provider.
If you need any further assistance with your account or have additional questions, please feel free to reach out to our support team. We’re always here to help.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I didn't learn anything that I didn't…
I didn't learn anything that I didn't already know.
March 5, 2026
Reply from Courtcasefinder
Hello Maxie,
Thank you for taking the time to share your feedback. We’re sorry to hear that you felt the information provided did not offer anything new or helpful for you.
Our goal is to provide clear and useful information to our users, though we understand that some customers may already be familiar with certain details depending on their prior knowledge or research. Feedback like yours is valuable and helps us continue improving the service we provide.
We want to make things right. After reviewing your account, we can confirm that your account has already been canceled by one of our support agents, and there will be no further billing moving forward.
If you have any additional questions or need further assistance, please feel free to contact our support team at askcourtcasefinder@courtcasefinder.com.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.