I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more
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Reviews shaping this summary
I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
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Company details
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.1
Great
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
She was very easy to talk to
She was very easy to talk to, very knowledgeable, wonderful phone manners.
January 12, 2026
Reply from Courtcasefinder
Hello Sandra,
Thank you for your kind feedback. We’re pleased to hear that our representative was knowledgeable, easy to speak with, and demonstrated excellent phone etiquette. We appreciate you taking the time to share your experience.
Best,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The operator was knowledgeable and…
The operator was knowledgeable and courteous and professional
January 11, 2026
Reply from Courtcasefinder
Hi John,
Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Customer support was great
Customer support was great. But we site lied. Did not give me anything that wasent public access. It's a lie
January 9, 2026
Reply from Courtcasefinder
Hello Learoy,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our customer support helpful, and we appreciate your acknowledging their efforts.
We’re sorry to learn about your disappointment regarding the information provided on our website. This is certainly not the experience we aim to deliver. Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
If there’s anything specific you’re still trying to find, please feel free to reach out—we’d be more than happy to assist.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Got what I needed and very easy to use!
January 8, 2026
Reply from Courtcasefinder
Hi Lisa,
We're happy you found what you were looking for. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
No way to cancel subscription online
No way to cancel subscription online. thats a tactic used to get money out of people. Literally lies and says it has a cancel subscription button but there isnt one in their website. They will keep charging you if u dont call them and cancel it.
December 20, 2025
Reply from Courtcasefinder
Hi LaNeka,
I'm sorry you found it hard to cancel. You can cancel your CourtCaseFinder subscription anytime by using our support form or calling (833) 461-1153. The support form can be found under "My Account" > Contact Us. Once you choose "Account Cancellation", and submit your request, your account will automatically be canceled.
Rest assured we will do our best to improve our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Catherine,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Maria is an angel.
Honest. Compassionate.
Maria is the kind of soul that someone trafficked and tortured is grateful to have on the other side of the phone call.
Thank you, Maria. Wishing you goodness. God bless you!🌟
January 3, 2026
Reply from Courtcasefinder
Hello Michelle,
Thank you so much for your heartfelt and thoughtful review. Your kind words mean a great deal to us.
We are truly grateful to hear that Maria was able to support you with honesty, compassion, and care. She takes great pride in helping others, and your message will be shared with her—it will undoubtedly mean a lot.
Thank you again for taking the time to share your experience and for your generous wishes. We wish you all the very best as well.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
It dont got that much accessible…
It dont got that much accessible info.even after you paid.
December 28, 2025
Reply from Courtcasefinder
Hello Dave,
Thank you for sharing your feedback. We’re sorry to hear that the information available did not meet your expectations.
Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
If there’s anything specific you’re still trying to find, please feel free to reach out—we’d be more than happy to assist.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Would recommend!
The initial use of the service was very straightforward and helpful, opting out of auto renewal ended up being less explicit than I’d hoped but the customer service follow up resolved the issue expediently. Would recommend!
December 30, 2025
Reply from Courtcasefinder
Hello Victor,
Thank you for your 5-star review and for your recommendation! We’re pleased to hear that you found the service straightforward and helpful.
We also appreciate your feedback regarding the auto-renewal clarity. We’re glad our customer service team was able to resolve the issue quickly, and your comments help us continue improving transparency and the overall experience.
Thank you again for your support and recommendation — it truly means a lot to us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
good service
December 30, 2025
Reply from Courtcasefinder
Hello Dean,
Thank you for the 5-star review! We’re glad to hear you were happy with our service.
We appreciate your support and hope to assist you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Virginia,
Thank you for your kind review and for rating us 5 stars! We’re delighted to hear that you had an excellent experience with our service.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Not Dependable Info and Lack of info
I used it to look up my daughter and myself and the information for me was wrong and not all there as well as misinformation and I couldn’t find anything about my daughter which is not true as well.
December 28, 2025
Reply from Courtcasefinder
Dear Wendy,
Thank you for taking the time to share your feedback. We regret to learn that your experience did not meet your expectations and understand your concerns regarding incomplete or inaccurate information.
Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
Nonetheless, we would also like to confirm that your account has already been fully refunded by one of our support agents. Please allow 3–5 business days for the refund to be processed and reflected in your original payment method.
We appreciate you bringing this matter to our attention. Your feedback is valuable and helps us continue improving our services.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Wasn't even the person I was looking for
December 22, 2025
Reply from Courtcasefinder
Hello Shannon,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription for $24.99. Please allow 3-5 business days for the funds to be placed back into your account.
We truly appreciate your feedback—it helps us improve the experience for everyone.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very professional representative.
December 21, 2025
Reply from Courtcasefinder
Hello Linda,
Thank you very much for your 5-star review.
We’re pleased to hear that you found our representative to be very professional. Your feedback is greatly appreciated and encourages our team to continue providing high-quality service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The representative was knowledgeable…
The representative was knowledgeable and friendly.
December 18, 2025
Reply from Courtcasefinder
Hello Sandra,
Thank you for taking the time to leave us a 4-star review. We’re glad to hear that our representative was knowledgeable and friendly, and that you had a positive experience. Your feedback is much appreciated and helps us continue to improve our service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Thank you for being considerate and…
Thank you for being considerate and refunding my money.I appreciate it
December 17, 2025
Reply from Courtcasefinder
Hi Breanna,
Thank you for your kind message. We’re glad we could assist and address your concern promptly. Your appreciation means a great deal to us, and we’re pleased to have provided a considerate resolution.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Your Website was easy to navigate
Your Website was easy to use, and fast. It gave me
consistent replies.
December 17, 2025
Reply from Courtcasefinder
Hi James,
Thank you for your feedback. We’re glad to hear that you found our website easy to use and fast, and that it provided consistent results. We appreciate you taking the time to share your experience and value your input as we continue to improve our services.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
She was intuned to what and how I was…my feelings
She was intuned to what and how I was feeling about a problem, and it was resolved, and made my day better. Thank you
December 13, 2025
Reply from Courtcasefinder
Hi Jen,
Thank you for sharing your experience. We’re glad to hear that our representative was attentive to your concerns and helped resolve the issue, making your day better. We truly appreciate your kind words and feedback.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Trial is not a trial...
I signed up for Onstie's 1-week free trial just to test it out. I ran exactly ONE query, got a completely wrong result, and forgot about the whole thing because it was useless.
A few weeks later I noticed two charges of ~$25 each on my card. I never authorized any subscription, never clicked “continue after trial,” nothing. I only ever applied for the free trial.
Absolute thieves. Stay far away. If you must try it, use a virtual card that you can shut off immediately after the trial, because these people will quietly start charging you with zero warning or consent.
December 12, 2025
Unprompted review
Reply from Courtcasefinder
Hi Dejan,
Thank you for your feedback. We sincerely apologize for the experience you had with the trial and the unexpected charges. We take concerns like this very seriously and strive to ensure transparency and clear communication regarding subscriptions.
Please know that our team is committed to resolving billing issues promptly and fairly. I would love to help check your account, but I could not locate one using the name you provided. We encourage you to contact our support team directly so we can address the charges and prevent this from happening in the future.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Great service on the phone with a live…
Great service on the phone with a live person!
December 10, 2025
Reply from Courtcasefinder
Hello Janet,
Thank you for sharing your feedback. We’re glad to hear that you had a great experience speaking with one of our live representatives — our team truly appreciates your kind words.
We did notice the 1-star rating and would love to understand if there was anything about your overall experience that fell short of expectations. Your input is very important to us, and we’re committed to making things right.
I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
If you’d like to share more details or need further assistance, please feel free to contact our support team at askcourtcasefinder@courtcasefinder.com.
Thank you again for taking the time to review us.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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