I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
Company replied
Company details
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.1
Great
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Pretty good service
November 13, 2025
Reply from Courtcasefinder
Hello Mark,
Thank you for your 5-star review. We’re pleased to hear that you found our service to be satisfactory. Your feedback is greatly appreciated.
If you require any further assistance, please do not hesitate to reach out—we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Satisfied Customer
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the additional services which was offered, but they were very knowledgeable in their expertise and field of work. Thank you.
November 14, 2025
Reply from Courtcasefinder
Hello Kristine,
Thank you for your 5-star review. We are delighted to hear that Jomarie and Helen provided you with excellent customer service and were able to assist with your account cancellation. Your kind recognition of their knowledge and professionalism is greatly appreciated.
Should you need any further assistance in the future, please do not hesitate to contact us. We are always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Excellence!
Talk to customer service about charging me 15 dollars for premium service that didn’t produce anything more than the 1 dollar for 7 days. She was kind, polite, and was able to give me a one time courtesy refund!
November 12, 2025
Reply from Courtcasefinder
Hello Curtis,
Thank you so much for the 5-star review! We’re happy to hear that our customer service team provided you with a kind and helpful experience, and that your concern was resolved with a one-time courtesy refund. We truly appreciate your feedback and are glad we could make things right.
If you need any further assistance, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Andrea,
Thank you for your 5-star review! We’re so glad to hear that our team was able to resolve your concern and provide the support you needed.
If you ever need any assistance in the future, please don’t hesitate to reach out — we’re always happy to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Quick resolution
The agent I spoke with was pleasant, professional, and handled my issue promptly.
November 10, 2025
Reply from Courtcasefinder
Hello Deborah,
Thank you for your 5-star review! We’re delighted to hear that our agent provided a pleasant, professional experience and resolved your issue quickly. Your feedback means a lot to us!
If there’s ever anything else we can help with, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Answers customer concerns and dealt…
Answers customer concerns and dealt made sure customer was please.
November 9, 2025
Reply from Courtcasefinder
Hi Andrea,
Thank you for your feedback! We’re glad to know our team was attentive to your concerns and made sure you were pleased with the outcome. Providing caring and thorough support is always our goal. If you need any further assistance, please don’t hesitate to reach out — we’re always happy to help!
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very professional in answering my…
Very professional in answering my questions and quickly taking care of my concerns.Mary was the Customer Care Agent who assisted me and she was very knowledgeable and helpful.
November 8, 2025
Reply from Courtcasefinder
Hello Lidia,
Thank you for sharing your 5-star review! We’re delighted to hear that Mary provided you with professional, knowledgeable, and efficient support. Your kind words will certainly be shared with her and the rest of our team — feedback like yours motivates us to continue delivering exceptional service.
If you need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The person I was talking to on the…
The person I was talking to on the phone was very kind and understanding!
November 8, 2025
Reply from Courtcasefinder
Hello Karla,
Thank you for your wonderful 5-star review! We’re delighted to hear that our team member provided you with kind and understanding support over the phone. Delivering compassionate and attentive service is something we truly value.
If you ever need any further assistance, please don’t hesitate to get in touch — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Great customer service
Great customer service. Very solution-oriented and explained the whole process.
November 8, 2025
Reply from Courtcasefinder
Hello Ashley,
Thank you for taking the time to share your 5-star review. We truly appreciate your kind words about our customer service and are delighted to hear that you found our team solution-oriented and clear in explaining the entire process.
Should you need any further assistance or have additional questions, please don’t hesitate to contact us — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Your representative was polite
Your representative was polite, friendly and resolved my issue in a speedy manner.
November 1, 2025
Reply from Courtcasefinder
Hello John,
Thank you for taking the time to share your feedback and for rating us 4 stars. We’re very pleased to hear that our representative was polite, friendly, and able to resolve your issue promptly. Providing efficient and courteous service is always our goal, and we’re glad your experience reflected that.
If you have any other questions or need further assistance, we're always here to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Managed to obtain information quickly.
October 31, 2025
Reply from Courtcasefinder
Hi Phillip,
Thank you for your feedback. We're happy you found the information you needed. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I had a very positive experience with…
I had a very positive experience with Courtcasefinder. The representative I spoke with was professional, efficient, calm, and patient. She was also a fantastic listener and truly understanding. Despite all the technology, it’s still real people who make the biggest difference—and she absolutely did. I was genuinely satisfied with the support I received.
October 30, 2025
Reply from Courtcasefinder
Hello Robin,
Thank you for taking the time to share your wonderful 5-star review. We’re delighted to hear that you had such a positive experience with CourtCaseFinder and that our representative provided professional, efficient, and compassionate support. We couldn’t agree more — it’s our people who make the biggest difference, and your kind words mean a great deal to our team.
If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. We truly appreciate your trust in CourtCaseFinder.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Was unable to find requested…
Was unable to find requested information The site kept hyping my last name
October 28, 2025
Reply from Courtcasefinder
Hi Wayne,
We’re sorry to hear that you weren’t able to find the information you were looking for. Please know that our site sources data from publicly available records, which can sometimes be limited or incomplete depending on state and local restrictions. We’d be happy to take a closer look and assist you further — please reach out to our support team so we can help resolve this for you.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Got basically no information and then…
Got basically no information and then they wanted $15 more for additional information.
October 26, 2025
Reply from Courtcasefinder
Hi Lisa,
We're sorry you were dissatisfied with the report you received. We would love to help get the information you need at no additional cost. Please give us a call or send an email to askcourtcasefinder@courtcasefinder.com. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Paige,
Thank you for your 5-star review! We’re so pleased to hear that you found us easy to work with. Providing a smooth and hassle-free experience is always our goal.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Lovely was lovely
Lovely was my customer service representative and she was amazing! She resolved my issue quickly and was so kind.
October 23, 2025
Reply from Courtcasefinder
Hello Kellen,
Thank you so much for your 5-star review! We’re thrilled to hear that Lovely provided such amazing service and was able to resolve your issue quickly. We’ll be sure to share your kind words with her — feedback like yours truly makes our team’s day!
If you ever need further assistance, please don’t hesitate to reach out. We’re always happy to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The customer service was quick and very…
The customer service was quick and very responsive to my needs. Thanks!
October 23, 2025
Reply from Courtcasefinder
Hello Alan,
Thank you so much for your 5-star review! We’re so glad to hear that our customer service team was quick and responsive to your needs. Your satisfaction is our top priority, and we truly appreciate your kind feedback.
If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I just went through a bad break up
I just went through a bad break up, and didn’t realize I didn’t cancel the subscription before I was charged. The wonderful woman, Joy, that works for your customer service, sympathized with my situation and was able to refund me.
October 21, 2025
Reply from Courtcasefinder
Hi Shannon,
Thank you for sharing your experience! We’re so glad Joy was able to assist you with care and understanding during a difficult time. Our team always strives to provide compassionate and efficient support, and it’s wonderful to know Joy made things a little easier for you. Please don’t hesitate to reach out if there’s ever anything else we can do to help.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Ken,
Thank you for your feedback! We’re glad to hear your issue was resolved quickly. If you need any further assistance, please don’t hesitate to reach out — we’re always happy to help!
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
This is a complete scam
This is a complete scam. Don't even think about wasting your money on trying this. It is years and years out of date, complete waste of money.\nLike I said , it's just a scam....
October 17, 2025
Unprompted review
Reply from Courtcasefinder
Hello Ethan,
We’re sorry to hear you had such a frustrating experience, and we appreciate you sharing your feedback.
Rest assured that your account has been canceled and refunded the full subscription amount of $24.99, so no further charges will occur. While we aim to provide accurate and up-to-date information, we understand your concerns and will use your feedback to continue improving our service.
If you have any further questions or need additional support, please don’t hesitate to reach out directly.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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