Overall, it was a very good experience. Courthouse clearly values its customers and takes pride in the service it provides. I liked the product, and its price was reasonable — something I really ap... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The place to go for your wallpaper! We're renovating our 1929 villa in Copenhagen and needed wallpaper for a guest bathroom. Courthouse Interiors ensured swift production (they even speeded it up to d... See more
Excellent customer service! Needed a Qeeboo rabbit chair for a hot weekend at very short notice. Courthouse replied quickly to my emails & helped advise on colour. The chair was delivered the next day... See more
I can’t tell you how thrilled I am with my purchase from Courthouse Interiors!! After years of swooning over the Seletti X Toiletpaper mirrors, I treated myself to a smaller version in the sale. I abs... See more
Company details
Written by the company
Located in the charming town of Wiveliscombe in Somerset, The Courthouse Interiors is a family-run independent one-stop design shop bursting with inspirational homeware and whimsical wares. With multiple ways to pay & easy returns, Courthouse Interiors now offers international delivery.
Contact info
The Square, TA4 2JT, Somerset, United Kingdom
- 01984629010
- info@courthouseinteriors.com
- courthouseinteriors.com
4.4
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Customer service is bad
The order was placed on 20th of January for Seletti Kintsugi Tea Set with expected delivery on January 28th. On January 29th I followed up with the order and there were no reply until January 31. After checking, agent found that the item which was ordered was not available and no one never got back to me about it. They promised that the order will be delivered on the week of 18th of February which is almost 1 month after the expected delivery date. The order was finally delivered on march 4th. The customer service is not reliable, they are giving wrong information and no one is getting back with the update unless you chase them. The product itself is good, but the service which company provided is horrible. I would suggest to choose another place to order items rather than from courthouse.
February 27, 2025
Reply from Courthouse Interiors
Dear Marila,
We’re truly sorry for the frustration and disappointment you experienced with your order. Providing excellent service is our priority, and we deeply regret any inconvenience this situation has caused.
As soon as we became aware of the stock delay, we reached out within the same week of your purchase to inform you and offer the option to either wait or receive a full refund. We also sent two follow-up emails—one with an updated dispatch date and another confirming that your order had been shipped.
Since your order was sent via tracked standard international service, which has a transit time of 8–12 business days, this unfortunately contributed to the overall delay.
That said, we completely understand how frustrating the experience must have been, and we sincerely apologise if our communication didn’t feel as timely or helpful as it should have been. Your feedback is invaluable, and we are continually working to improve our service.
We’re glad to hear you’re happy with the product itself, and if there’s anything we can do to make things right, please don’t hesitate to reach out. We would love the opportunity to restore your confidence in us.
The Courthouse Customer Service Team X
My favourite place to shop!
Love this shop.Full of wonderful things.
Everything that I have ordered has been perfect- just as described.
(Nice to know you’re supporting a small business as well!)
February 27, 2025
Minimal communication
Minimal communication, no updates received and no sight of shipment within expected time. Lots of advertising emails received though.
February 27, 2025
Reply from Courthouse Interiors
Hi Stefanie,
Thank you for your feedback, and we’re sorry to hear you’re disappointed with the communication regarding your order.
I’ve looked into this for you, and I can see that the chair you purchased has a lead time of 10 business days, as it’s a colour we don’t typically keep in stock.
This information is displayed on our shipping page and at the checkout and was also included in your order confirmation email. However, we’re sorry if this wasn’t as clear as it could have been.
We’re still within this lead time, and your chair is expected to arrive from Italy this coming week. As soon as it’s here and has been checked over, we’ll send you tracking details so you can follow its journey. Your order will be shipped via DPD on a next-day service, and you’ll have the option to add any special delivery instructions directly with them.
Regarding our marketing emails, these are only sent to customers who opt in, however, if you’d prefer not to receive them, you can unsubscribe at any time by clicking the link at the bottom of any email.
We truly appreciate your patience, and if you have any further questions or concerns, please don’t hesitate to reach out – we’re happy to help.
Best regards,
The Courthouse Interiors Customer Service Team X
Amazing product and service
Amazing customer service and product! The wallpaper is stunning and is exactly as pictured! The perfect wallpaper for our baby girl’s room.
February 25, 2025
Great product and price
Great product and price. Great communication.
Highly recommend!!
February 21, 2025
Absolutely stunning!
January 28, 2025
Great quality Morris & co bedding
Great quality Morris & co bedding. Great value for money and prompt delivery
January 27, 2025
Everything fine! Best Service!Everything fine! Best Service!
Everything fine! Best Service!
January 24, 2025
Great communication and good service…
Great communication and good service and experience. Thanks
January 29, 2025
Purchased from company several times…
Purchased from company several times now; items always of very high quality and speedily despatched. Great service!
January 28, 2025
Totally recommended
Amazing Business! Kept me posted on every step of the delivery progress. Best service ever! Loved them. A great thank you to The Courthouse Team.
January 24, 2025
Ordered 2 x duvet sets and the service…
Ordered 2 x duvet sets and the service was quick to the UAE. The cost was superb, which meant that the shipping was not too painful to bear - in comparison to other sites. Quality was good.
January 6, 2025
Beautiful Burleigh pink sheet set
Very easy international purchase
Exclusive quality sheet set
Highly recommend
January 6, 2025
My wallpaper was delivered right on time
My wallpaper was delivered right on time, and was wrapped so well (plastic, then bubble wrap, then heavy paper packaging) that it wasn't bothered by the snow on my porch. I can't wait to install it!
January 5, 2025
Very pleased with the communication and…
Very pleased with the communication and was delighted with my order and saved money at the same time.
January 3, 2025
I love Courthouse Interiors!
I love Courthouse interiors! They always ship your items out super fast and get back to you with any questions really quickly! The products are amazing! I have had many rugs, lamps etc and always been very happy!! Would absolutely recommend them ♥️
January 11, 2025
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