Courtroom5 Reviews 23

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Fraud ! I can pay a paralegal for way cheaper and not have to spend money and double charges without anything there. This is a straight scam and I'm pretty familiar with legal system criminal and all... See more

Company replied

Rated 1 out of 5 stars

Literally a money grab. Highly DO NOT RECOMMEND. The APP is a total disaster and there is no way to reach customer service on purpose. Even the APP wont tell you how to reach them. You upload your doc... See more

Company replied

Rated 4 out of 5 stars

Overall time savings on creating and printing out motions, and not having to type all in from in from scratch. Spell checker seldom works in real time, can't seem to change or remove nickname fields... See more

Rated 2 out of 5 stars

While this maybe a very decent and valuable service it's too short of a trial of the product to determine if the product is worth the price! Court cases takes WEEKS or MONTHS to accomplish and 5 or 7... See more

Company details

  1. Legal Services

Written by the company

Courtroom5 offers an automated legal toolbox for people in court without a lawyer.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraud /Scam

Fraud ! I can pay a paralegal for way cheaper and not have to spend money and double charges without anything there. This is a straight scam and I'm pretty familiar with legal system criminal and all types of civil cases.

May 23, 2026
Unprompted review
Courtroom5 logo

Reply from Courtroom5

Hi Steven, we're sorry to hear your disappointment. Each account comes with 100 credits for use in determining whether the platform can help you before paying. You used those starter credits and purchased another $15 in credits over the course of an hour. Seems you found something worth paying for. We wish we could've helped you resolve your legal issues. We wish you the best of luck.

Rated 1 out of 5 stars

Literally a money grab--HIGHLY DO NOT RECOMMEND

Literally a money grab. Highly DO NOT RECOMMEND. The APP is a total disaster and there is no way to reach customer service on purpose. Even the APP wont tell you how to reach them. You upload your documents which it charges you for each one. Then it constantly asks you questions about other things you did not ask and thinks you're someone else. Ridiculous. I will call my bank to dispute and get a full refund. They should be ashamed of themselves. This is a criminal money grab. DO NOT TRUST this company. WOW.

April 20, 2026
Unprompted review
Courtroom5 logo

Reply from Courtroom5

Hi CC, WOW indeed. We're sorry to hear of your frustrating experience and would like to help you in what must be a difficult court case. Our billing is based on usage so everyone knows exactly what they're spending, but new members pay only $1 for the first 100 credits to explore the app. Your upload consumed 10 of those credits, or 10 cents, from which the app offered you an easy-to-read summary of a complex legal document along with options for responding to it. The app referred to you by another party's name because you identified yourself as that party.

We aren't hard to reach for assistance. You may have missed the large "Get Support" button at the bottom right of your account Dashboard. Please reach out there so we can get you on the right track. Courtroom5 is the best solution for people in court without a lawyer, but if you'd prefer to go it alone, we wish you good luck in your case.

Rated 1 out of 5 stars

For someone who is supposed to help they sure take advantage

I am very good at using several different apps AIS Court things this was the most difficult thing that I ever try to use I got absolutely nothing out of it I spent $100 tried to talk to customer service to get even a portion of my money back they would not even talk to me and they said since I did not cancel within the 7 days it was 8 days they would not give me anything back and they never responded to my later emails. Honestly possibly the worst service I've ever signed up for and that is saying a lot

January 6, 2026
Unprompted review
Courtroom5 logo

Reply from Courtroom5

Hi Paige, we are sorry to hear of your disappointing experience with Courtroom5. We certainly try to help people handle their court cases. Our process can be more difficult than others because we are committed to making sure you get it right.

Regarding your refund, digital products like ours typically have a no-refund policy, but we nonetheless offer a 3-day grace period on all payments. Your 8-day extensive use of the product (including our support) did not permit us to offer a refund in this instance.

We wish you the best in your case.

Rated 5 out of 5 stars

Empowered & Grateful

My Case Manager’s knowledge, mentorship, and tutelage have been a lifeline. She not only guides with expertise but truly empowers me to understand and own my legal process. It's great to have a reliable and competent soundboard that can aid you when you're making tactical decisions. Courtroom 5 Case Managers are TOP NOTCH. Do I love seeing that $250 monthly charge? Absolutely not!😅But when I compare that to taking out a 2nd mortgage to pay an attorney $40,000 (only to watch them make mistakes I could avoid myself), I’ll choose the $250 any day.💯👍🏾...The best part? Even if I stumble, I learn early — because I’m actively engaged in my own process. That kind of empowerment is priceless, THANK U COURTROOM 5.🙏🏾🙏🏾🙏🏾

October 13, 2025
Unprompted review
Courtroom5 logo

Reply from Courtroom5

Thank YOU for taking time to share your experience. Glad to hear your case manager has empowered you to own your case, and that you are learning and improving from each experience handling your case. We appreciate your business. Keep up the good work!

Rated 5 out of 5 stars

Discovering Courtroom5 was a Godsend.

Discovering Courtroom5 was like finding a life raft in the middle of the ocean. Before, I was piecing things together slowly, but once I found this website, my confidence in the entire process grew quickly. That was exactly what I needed before moving forward with my lawsuit. Once I reviewed all of the learning center materials, I began assembling my case. I was looking for a specific cause of action not listed on the site. There was a simple way to report this to the admin, and within a couple days- it was added to the list! I’m more than grateful for the services provided by Courtroom5 and for the best customer support I’ve experienced. Beginning this process was daunting. I didn't know where to start. Now I am ready for anything the opposing council might throw at me.

September 4, 2025
Unprompted review
Courtroom5 logo

Reply from Courtroom5

JC, thanks for sharing your experience with Courtroom5. We are glad you found the help you need. Our team stands behind you, and we look forward to seeing you win!

Rated 5 out of 5 stars

Great Service - Completely Taken Care Of!

I found Courtroom 5 just in the nick of time as I was approaching a hearing for Summary Judgment. They supported me in using the tools and coaching they make available in the platform to get a 30 day Continuance so I live to fight another day. Now I am using the platform to learn more about how to make my defense and hopefully win. Without Courtroom 5 last Friday (my hearing) would have likely ended in a very bad way. I am very thankful and 100% recommend them to anyone seeking to represent themselves and win in court.

July 25, 2025
Unprompted review
Courtroom5 logo

Reply from Courtroom5

Thank you for taking time to share your experience at Courtroom5, and for letting us know it helped you. We hope to see you get the best possible outcome in your case.

Rated 1 out of 5 stars

Complete Scam

This is the most basic, massively slow, limited AI experience I have EVER had. If you have any case of worth do not even bother with this software. You have been warned. There is nothing here you can't get for free online. The user interface is absurd and looks like a 10th grader put it together. Jesus I wish I never just handed these clows my hard earned money FOR NOTHING!!!! This is def. going to be a chargeback. No way your taking my money like this. Talk about false advertisement.

May 31, 2025
Unprompted review
Courtroom5 logo

Reply from Courtroom5

Hi Brian, we are sorry you didn't find a solution for your case at Courtroom5. We could've helped you connect your facts to the law, apply the right rules, find legitimate case law to support your position, and prepare a legal document that counts - something you're unlikely to find for free. You requested and received a refund within an hour of signing up, but we wish you'd given the platform time to be helpful in your important legal matter. We wish you the best in your litigation.

Rated 5 out of 5 stars

Saved my hearing

Saved my hearing , I am so grateful that I found Court room five , Sonja is a true hero . She walked me through the exact formulas to present my motions , very supportive , want and professional , I can’t express with words how pleased I am with her and Court room five .

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

Money grab scam

Money grab scam. U better off with a free ChatBot. The only thing u getting for $15 is a link to another paywall to another paywall to another paywall. A real lawyer cost must cheaper!! 👎

April 16, 2024
Unprompted review
Courtroom5 logo

Reply from Courtroom5

Hi there! So sorry to hear you were disappointed in your membership. You may not have taken the time to explore all the benefits, including access to our video library, the member-only workshop, automated guidance on your next step, and the simpler litigation documents. As described throughout our website, more complex documents and professional services are pay-as-you-go, so those who can't retain an attorney have an affordable alternative at Courtroom5. If you've just signed up and find your membership unhelpful, please login to your account and reach out to our support team for cancellation and a refund. Also, be sure to contact your local legal aid office for help with your case. Good luck!

Rated 1 out of 5 stars

I was excited to find CourtRoom 5 about…

I was excited to find CourtRoom 5 about a month ago, very helpful in understanding key legal elements. Now that I am ready to sign up for the monthly plan, "The Lights are ON, but NOBODY IS HOME!" The A.I. is unhelpful and the "Get Started" link leads to a blank dashboard page, even after signing in. Yes, it is a weekend, but the Online Payment System still works, except for courtroom5, sadly.

December 10, 2022
Unprompted review
Rated 2 out of 5 stars

Trial is too short!

While this maybe a very decent and valuable service it's too short of a trial of the product to determine if the product is worth the price! Court cases takes WEEKS or MONTHS to accomplish and 5 or 7 days just isn't adequate. Also, there should be tiers of price level, not just one. Find ways to provide MORE VALUE before asking someone to pay! Could also benefit by having flat fee options.

December 2, 2021
Rated 5 out of 5 stars

Jinnifer is the absolute best Customer…

Jinnifer is the absolute best Customer Service Executive Master Alpha-Omega Supreme Authority. I can't say exactly what she did or else y'all would bombard Jinnifer, but I will say that this God-send angel helped my situation as it pertained to the technical difficulties I had with my account. Jinnifer stood with me every step of the way and me making YouTube private video uploads to showcase my issues really helped. Thank you, Jinnifer, for being a bit too flawless and perfect. :)

Everyone, you NEED Courtroom5. Their "Law" tab is by itself incredibly invaluable. Read what other higher courts have opined in the exact or very similar cases to yours - or read what the higher courts have opined on some elements which match your case. That's critical to do, as it'll equip you with powerful citations to put in your motions and petitions.

Thanks, Courtroom5!

December 1, 2021
Rated 1 out of 5 stars

You are fraudulently charging my credit…

You are fraudulently charging my credit card. I did nothing but draft a document, I never printed anything and to lure people on the premise that just because you type a document doesn't mean you've provided a service. To make the website virtually impossible to make contact and/or change/delete information that you have used to create a billing cycle is not legal. You have been blocked from any future transactions on my account.

November 30, 2021
Courtroom5 logo

Reply from Courtroom5

Thank you for taking the time to leave a review! I'm sorry you did not feel like you had a positive experience. According to our records you were able to reach our customer service team and they replied within the day to confirm that you had already been able to cancel your account. They also offered a refund for your most recent charge.

We offer a 7-day free trial so that any potential member can explore all of the tools and resources we offer. Whether you draft a document or just watch training videos, how you use our service is up to you. Thank you again for your review!

Rated 5 out of 5 stars

Awesome.

The best resource I’ve found to help a Pro Se litigant. It provides you with a guide to assure you’ve got all the elements needed to make a claim, how to defend yourself and, issues pro se litigants deal with Awesome.

November 9, 2021
Rated 3 out of 5 stars

A great service, the app code needs work in places

The web technology has some bugs and they’re pretty significant. I had a lot of difficulty using the laws section and working with the cases. The forum seemed to have quite a few bugs too. I used Safari. In the beginning I found the tutorials very useful, but there hasn’t been any new content there in a while it seems. Narrower focused topics and in greater depth would be very helpful. There are so many, but one that discusses Findings of Fact or the parts of a court order in detail might be something that would help litigants. I’m actually going to be canceling my subscription. I think my skill has moved beyond the need for CR5. Im proud of that, but I also wish that it weren’t true because then I wouldn’t have spent so much of my life dealing with this unending mess. Thank you for helping me to get here!!!

October 29, 2021
Rated 4 out of 5 stars

Overall Time Saver

Overall time savings on creating and printing out motions, and not having to type all in from in from scratch. Spell checker seldom works in real time, can't seem to change or remove nickname fields to keep from printing, and sometimes can't get motion title to appear or print on right side of first page.

October 21, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look