Courtyard.io Reviews 392

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 311 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often pulling valuable cards and appreciating the variety and transparency of odds offered. Many people also highlight the positive user experience, finding the platform easy to navigate, visually appealing, and stable. However, some customers were not happy with the customer service, mentioning slow responses or unresolved issues. A few people also felt that the website had glitches or unintuitive flows, and some expressed concerns about pricing, particularly regarding high shipping costs and transaction fees.

What people talk about most

Product

Clients share positive opinions on product, with many praising the high-quality cards, transparent odds, and... See more

User experience

People report positive experiences with the user experience, often praising the intuitive and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support received,... See more

Website

Users describe ambiguous interactions with the website. Many praise its ease of use, clean layout, and... See more

Price

Consumers find price to be ambiguous, with some reviewers praising accurate pricing, good value, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using courtyard for quite awhile now and my overall experience has been way better than other platforms selling repacks. I've pulled my best cards on courtyard, they charge less than the oth... See more

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

4.0

Great

TrustScore 4 out of 5

392 reviews

5-star
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1-star

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

TOP TIER GRAIL EXPERIENCE 🔥

I found courtyard in its very early stages a few years ago and was the sole reason I got back into Pokemon as a hobby. It gave me the opportunity to chase grails with amazing investment potential and still gave the same thrill I loved as a kid. Literally told dozens of my best friends about my experience and now I rip packs and show all my boys how to have fun and make money. Best of its kind in my opinion for any pack ripping , digital asset platform. I’ve grown an amazing portfolio I never would’ve imagined as a kid, and shipped my faves right to my house 👍 top tier.

June 1, 2025
Rated 2 out of 5 stars

Was once great.

I used to love the experience, would hit some really nice cards when I first signed up and dropped a lot of money into the site. Recently, the return on purchased packs has been underwhelming.

April 28, 2026
Rated 3 out of 5 stars

It started out with a great pull, but went down from there

It started out with a great pull in the baseball pro pack, but went downhill from there. I haven't used it in a while since the value of the pull was almost always much less than what I spent . I also had issue applying discount codes that I received via email. Customer service helped out on this.

January 28, 2026
Rated 5 out of 5 stars

It is always a gamble….

It is always a gamble on what you will get. But they do a great job giving the odds upfront and do a great job adding new items frequently. I have shipped many items to myself with no issues.

April 27, 2026
Rated 4 out of 5 stars

I would’ve given 5 stars but every…

I would’ve given 5 stars but every single promotion, the last 3 that said, buy a 25 dollar card and get atleast that buy back offered, has not worked, I stopped buying because of the promotions primarily because they never work and I have to get in touch with a rep to fix the issue, I gave up on the last promotion reimbursement and cut my losses.

April 4, 2026
Rated 4 out of 5 stars

So much fun… but odds got killed

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feels like house edge is higher than 84-86% and that’s steered me away from it. I will always hop on when there’s codes or to do some of the lower tier packs, but unfortunately it’s slowly fallen into the category of bad gambling instead of a “oh sub 60% house edge” that I experienced my first time using!

April 28, 2026
Rated 5 out of 5 stars

Great site

Constant innovation, UI design has been improving continuously over the last 2 years and it's impressive to see how far the site has come - whilst still keeping the main functions in the centre of the user experience.

April 28, 2026
Rated 1 out of 5 stars

Worse experience Ever

I have had a card not get delivered. Stopped in Texas and said can’t be delivered. Also have been trying to verify my id and still can’t and no one seems to help from customer service.

March 3, 2026
Rated 5 out of 5 stars

Overall experience with Courtyard has…

Overall experience with Courtyard has been overwhelmingly positive. Definitely the best repack company/app I have utilized. Shipping times have improved since I started using them, which is another major plus. There have been some hiccups with funds transfers but nothing that was a substantial issue. Their buyback offers typically run higher than other apps, though at times it seems like their FMV (fair market value) isn't quite as on the ball as others. But, that can be beneficial for either party, so take that how you will. Overall great service and fun app to play around on.

April 28, 2026
Rated 3 out of 5 stars

Interesting patterns, people, and packs.

I’ve enjoyed a lot of what I’ve pulled, but sometimes you see the same cards getting pulled over and over again until someone decides to keep the card instead of selling it back. There are times where a lot of the same card but different cert numbers are pulled at relatively the same time and that doesn’t look fun. Alternatively there are different hits sorted by like a color for the tier list. That tier has a range. For example one range may be $50-$100 and almost every card I see pulled from that tier will barely be more than $50. That doesn’t seem optimally fair. Also I’m sure this is exactly how percentages typically work, but if you notice a certain pack dropping bad pulls back to back to back, a decent pull is on its way and it seems like a lot of people open with this in mind if you pay attention to the timing of when a pack starts getting opened rapid-fire. Just interesting things I’ve noticed while using Courtyard. I’m sure I’ll notice more as I continue paying attention.

Edit: I also forgot to add at times it will temporarily take your money without giving you a pack, but you will always get that money back in a few days, just a little irritation in the process. Also sometimes you will see a card pulled with a lower market value than what it says is even possible in the odds, but when that happens they will still give a buyback offer that is equal to if it’s market value was the minimum you could’ve gotten given the odds of that pack.

February 21, 2026

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