Courtyard.io Reviews 392

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 311 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often pulling valuable cards and appreciating the variety and transparency of odds offered. Many people also highlight the positive user experience, finding the platform easy to navigate, visually appealing, and stable. However, some customers were not happy with the customer service, mentioning slow responses or unresolved issues. A few people also felt that the website had glitches or unintuitive flows, and some expressed concerns about pricing, particularly regarding high shipping costs and transaction fees.

What people talk about most

Product

Clients share positive opinions on product, with many praising the high-quality cards, transparent odds, and... See more

User experience

People report positive experiences with the user experience, often praising the intuitive and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support received,... See more

Website

Users describe ambiguous interactions with the website. Many praise its ease of use, clean layout, and... See more

Price

Consumers find price to be ambiguous, with some reviewers praising accurate pricing, good value, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using courtyard for quite awhile now and my overall experience has been way better than other platforms selling repacks. I've pulled my best cards on courtyard, they charge less than the oth... See more

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

4.0

Great

TrustScore 4 out of 5

392 reviews

5-star
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1-star

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pulling a PSA 10 Skyridge Gengar out of…

Pulling a PSA 10 Skyridge Gengar out of a diamond pack was an insane experience! Just have to be careful to not buy in over your limits.

Separately, the staff at Courtyard is top tier. Fast to respond and faster to act. I feel comfortable using their service at all times. They also treat their loyal customers very well.

June 27, 2025
Rated 5 out of 5 stars

You guys do so many things

You guys do so many things. Got a lot of great pulls from you guys.

Customer service is also great. Floor value is good. Love the promos too. I will be ripping the 5k packs when I have a chance.

June 13, 2025
Rated 1 out of 5 stars

Better records please

I should be able to view a complete history of all of my transactions. It would make the system feel much more trustworthy. I first requested this feature in 2024 and there appears to be no appetite for it at courtyard.

April 2, 2026
Rated 5 out of 5 stars

Amazing!

Great customer service, easy to use platform, fun experience! I love how transparent everything is, and the depth of pulls and overall experience are part of what makes Courtyard great.

April 27, 2026
Rated 5 out of 5 stars

They are reliable!

Such an awesome place to acquire cards. I still remember the very 1st graded card from Courtyard that I ordered! I’ve been a loyal customer ever since. Thanks to Courtyard, getting chase cards for my collection is way easier!

April 27, 2026

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