Courtyard.io Reviews 392

Amazing customer service.

The customer service team is absolutely terrible I have been waiting a week for a response regarding a transaction issue in which I am owed £45.39 I have tried both email and the in app support and no response in app and useless on the email I recommend that you get used to over a week wait time if you are owed money because I have never had a worse experience than this with support teams.

the whole experience is awesome great app

The good ol' feeling of pack rips in digital form!

Card came in broke.customer service rep told in so many words told me it was my fault because I didn’t get insurance but it was thrown in a simple bubble wrap envelope no other protection. Card was completely ruined and they only offered me 50 dollar credit on the app . Told me to waste more time and money and send it to cgc to get it re holder and see if the grade change then they will refund me the amount loss. So I have to jump through hoops to get the card I wanted but at a lower grade that was sent to me . I will not go through the hassle of playing the waiting game for cgc to tell me the card is bent . I will not use this app and I will advocate others not to use this app it’s was a horrible experience and I was so excited but left very disappointed.

Easy way for beginners to advance collectors to start a collection

Love the app but a lot of the updates recently have made it less appealing. I really like the original version.
Where booster packs were $10, not 15. You could buy packs with fewer points and ten dollar graded cards weren't constantly sold out

I’ve tried a few different virtual rip sites at this point, an Courtyard is by far my favorite. Maybe I’ll attribute that to some good luck with pulls, but honestly the whole experience is really great. The site and app are both extremely easy to use. The transparency with live odds makes me feel confident when pulling (and I have to say, in my small sample size, I have felt that I consistently get higher value pulls when the common odds are lower). I have redeemed two separate large orders from Courtyard and received my assets in perfect condition both times. I have had a few questions and reached out to support, and each time they were incredibly helpful and responsive.

If I had to ask for anything, I would ask for the following: (1) that the mobile app include recent sales when viewing a card’s page; and (2) that it becomes easier to add funds directly to wallet so I can bid on more marketplace items. I live in NY, so I have restrictions against certain crypto/blockchains.

Other than that, I’ve been genuinely happy with my experience. If you have any questions, please feel free to reach out. Thank you! - Mike

Everything is absolutely amazing aside from the long shipping times. One of my favorite apps.

What I've experienced, especially when it comes to other sites is courtyard has better odds and pull rates. I appreciate the variety of different packs. The interface is clean and easy to navigate. I like it, I keep coming back, competitors are clunky and odds are abysmal. The raffles and redemption points are a nice touch.

The pulls were better then expected. Hit for some rookie autos, a 1955 common slab, and a good number of PSA 10's.
Very impressed.

Great Platform. Fun and Honest! I’ve gotten a few crazy pulls! Not an automated review but real and honest!

Customer service is great and the cards are cool!

Cards said shipped for several days but were delayed and when received box was mangled and crushed, figured if I had to pay an additional charge to just ship my purchase it would come in a little bit better packaging or labels saying fragile.

The shipping screen would never work properly on my phone. I tried multiple times to ship my prizes and it never worked so I was forced to sell them and withdraw the money. I ran out of trial packs and could not purchase packs anymore and tried to upgrade to whatever version I needed to and couldn't figure it out. I ultimately ended up giving up and deleting the app, complete waste of my time!

Honestly, I’ve lost interest in the site. It used to be fun when you had about a 45–55% shot at hitting a card worth more than I paid for it. Now, there’s a 70–85% chance I’ll either lose or barely break even and that’s before fees.

I’ll still log in here and there to rack up points and open a free pack when I can, but it’s worth remembering: people need to win sometimes. That’s what keeps them coming back. Without customers, there is no platform. Improve the odds for your customers, or at the very least bring back promotional offers with better odds like when the site first launched, whether that is throughout the day, once a week, or even monthly

It’s still a fun platform and a great concept, but for the average spender, it just isn’t for me.

Trash trash trash biggest scam

i like it bc they pay direct. some others pay using strip e and i had to create stripe account. better to buy 100 dollar packs here for better chances courtyard is great