Cousinsbeds Reviews 24

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a king sized mattress from Cousinsbeds and wanted to review my experience as it was honestly the best customers service I've ever received. After trying out new mattress it be... See more

Rated 5 out of 5 stars

The product itself is first class, great value for money and the comfort the mattress I purchased provides me is exceptional. What is also fantastic about this company is the service. Through no fau... See more

Rated 5 out of 5 stars

The bed you did not know you needed! We spent about 3 months researching natural fabric beds and deliberating what bed to get. After speaking to Steve about what they do, we went with Cousinsbe... See more

Rated 5 out of 5 stars

I was seeking to buy a new bed but when I went into the showrooms it seemed that they wanted to rush you into buying a bed. I then was looking on the internet and i found Jordan cousins beds. I contac... See more

Company details

Written by the company

Bed and mattress company delivering across Europe including France Spain & Portugal luxury British Handmade Beds & Mattresses


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Delivered to my place in Limoges. So polite and helpful and to be honest wasn’t the easiest location to deliver to. Nothing was too much trouble for them. 100% recommend them

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

It was the greatest experience

It was the greatest experience! Our chat with manager (I don't remember his name unfortunately) was fulfilled. I received my bed and mattress in time. No extra fees and the mattress is very comfy and good quality 👌. Thank you very much!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

It was great to see Cousins were now…

It was great to see Cousins were now delivering to France as I’ve had their beds before. Delivery only took 8 days from place of order and Shaun & Scott who delivered to me in Limoges were quality and set everything up and took away all the packing materials: As for the Onyx Bed it’s soooo comfortable and we love it !

December 20, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look