Completing the form and deciding which policy to choose was very straightforward so entire process was made very easy. Let's hope it will be as easy if we ever need to make a claim!
Company replied
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See what reviewers are saying
Ridiculous quote for home insurance. Wanted £656 per year for insuring £280k buildings and £20k contents. Other insurers, even on their hoguest level of cover, came in at £300, but most options at £16... See more
Company replied
I needed house insurance. I was contacted on the day as promised which is a good start to any negotiation. He was helpful and patient and explained excesses to me ( I am elderly and not as quick t... See more
Company replied
I had spoken with agents of two major insurers, and was taken back by their lack of knowledge of their policies. I therefore spoke with your agent and was so imprressed with his knowledge, frankly h... See more
Company replied
Company details
Information provided by various external sources
coverbaloo provides comprehensive cover for home and home emergency tailored to suit your needs. Giving you the peace of mind that you've got the right cover so you can enjoy the things that matter.
Contact info
2 Horizon Court, Audax Road, YO30 4RB, York, United Kingdom
- 01904 476098
- help@coverbaloo.co.uk
- coverbaloo.co.uk
4.0
Great
103 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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It was very easy and fast to complete…
It was very easy and fast to complete the quote. Also, very economic price compared to others.
February 3, 2022
Reply from coverbaloo
Hi Senthil Raja
Thanks for the great review – I’m really glad to hear you had a good experience with us!
Stay safe
Adam
Super company
Extremely efficient and very competitive when everything is taken into account.
January 20, 2022
Reply from coverbaloo
Hi Roger
Thanks for the great review – I’m really glad to hear you had a good experience with us!
Stay safe
Adam
Reply from coverbaloo
Hi Gary
Thanks for the great review – I’m really glad to hear you had a good experience with us and we were able to save you money and improve your cover!
Stay safe
Adam
Fast friendly service and competitive…
Fast friendly service and competitive pricing!
November 18, 2021
Reply from coverbaloo
Hi there
Thanks for the great review – I’m really glad to hear you had a good experience with us.
Stay safe
Adam
Once everything was explained it was…
Once everything was explained it was very easy dealing with the company
October 10, 2021
Reply from coverbaloo
Hi Jenni
Thanks for the great review – I’m really glad to hear you had a good experience with us.
Stay safe
Adam
Reply from coverbaloo
Hi David
Thanks for the great review – I’m really glad to hear you had a good experience with us.
Stay safe
Adam
home emergency cover
the package seems fine for home emergency. Also the response was dealt with quickly and I received the information by post.
July 7, 2021
Reply from coverbaloo
Hi Elizabeth
Thanks for the great review – I’m glad to hear we were able to sort things out quickly for you.
Stay safe
Adam
Reply from coverbaloo
Hi Katherine
Thanks for the great review – I’m really glad to hear you had a good experience with us.
Stay safe
Adam
Reply from coverbaloo
Hi Sajjad
Thanks for the great review – I’m glad to hear you found everything easy and a good price.
Stay safe
Adam
My inside stop tap snapped off it’s a…
My inside stop tap snapped off it’s a 1930’s house and the pipe work wasn’t great but the engineer came, along with the water company, they had to switch the whole street ‘s water supply off but the engineer managed to put a new stop tap in and I now have running water, great communication and great service 5***** from me ... thank you
March 11, 2021
Unprompted review
Reply from coverbaloo
Hi Rachel
Thanks for the great review - really glad you had a good experience with us.
Stay safe
Adam
Wanted quote to join home and contents…
Wanted quote to join home and contents together. Found this whole experience very easy, the customer service team member was extremely helpful and put me at ease, dealing with any questions or confusion I had regarding setting up my new policy. I would certainly recommend the company to my friends.
January 21, 2021
Reply from coverbaloo
Hi Kathy
Thanks for the great review - really glad you had a good experience with us.
Stay safe
Adam
.House Insurance
I needed house insurance.
I was contacted on the day as promised which is a good start to any negotiation. He was helpful and patient and explained excesses to me ( I am elderly and not as quick thinking now) . He was able to make a policy for me which was quite a lot cheaper than my previous one that was with a different company and with no less benefits.
I can recommend their friendly approach and prompt service.
December 31, 2020
Reply from coverbaloo
Hi Bernice
Thanks for the great review - really glad you had a good experience with us and that we were able to save you some money.
Stay safe
Adam
Reply from coverbaloo
Hi Ibrahim
Thanks for the great review – I’m glad to hear you found everything easy to setup.
Stay safe
Adam
Excellent, affordable and free of fuss
Excellent service, affordable, clear, no fuss, just gets the job done and done well!
December 22, 2020
Reply from coverbaloo
Hi Alastair
Thanks for the great review – I’m really glad to hear you had a good experience with us.
Stay safe
Adam
I had spoken with agents of two major…
I had spoken with agents of two major insurers, and was taken back by their lack of knowledge of their policies. I therefore spoke with your agent and was so imprressed with his knowledge, frankly he made my week end.
When I reflect on the price I am paying i have saved £240 per annum, plus I now have more cover.
November 2, 2020
Reply from coverbaloo
Hi William
Thank you for such a lovely review, we're thrilled that you had a great experience compared to others you had spoken with. And increasing your cover as well as saving you money is a fantastic result!
Stay safe
Adam
Call for home emergency cover make…
Call for home emergency cover make appointment but not come tenant lost one day money from work no work emergency cover it’s a waste of time and money.
October 25, 2020
Reply from coverbaloo
Hi Rokeya
We’re sorry that the engineer didn’t show up at the arranged time. This is not the level of service that we aim to offer and usually achieve, and we’ll be investigating why this was the case.
As you’re now aware though, you were not eligible for this cover in this case as the property is occupied by tenants, and so we have refunded your payment and cancelled the policy.
Kind regards
Adam
Excellent customer services
Excellent customer services. Good price. Marketing material is thought provoking about choosing the cover required and what-if scenarios and not lowest price, but value.
October 22, 2020
Reply from coverbaloo
Hi Andrew
Thanks for the great review - really glad you had a good experience with us and that you agree with our approach to thinking about insurance!
Stay safe
Adam
They were very friendly and did a good…
They were very friendly and did a good job
August 24, 2020
Unprompted review
Reply from coverbaloo
Hi Mrs Mottershead
Thanks for the great review - really glad you had a good experience with us.
Stay safe
Adam
Great value cover and easy application
Great value cover and easy application
I was really impressed! It was quick to get a price online for everything and it has saved me loads of time shopping round. Plus great value for money, we got really similar cover to our old insurance but for a cheaper price.
July 6, 2020
Unprompted review
Reply from coverbaloo
Hi Georgia
Thanks for the great review - glad we were able to save you some money and time!
Stay safe
Adam
Great Product competitive price
Very happy with my experience with coverbaloo. The website was easy to use, the application was straightforward, and I was able to do everything online. Competitively priced compared to our current insurers quote too for the same high level of cover. Would definitely recommend
June 18, 2020
Unprompted review
Reply from coverbaloo
Hi Andy
Thanks for the great review – I’m really glad to hear you had a good experience and found the website easy to use.
Stay safe
Adam
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