Coach house insurance is hard to come by especially if insuring joining garages, easy to set up fully online, price reasonable compared to other specialist insurers. Why only 4 stars, as the real t... See more
Company replied
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See what reviewers are saying
I found purchasing buildings and contents insurance. Through cover builder simple really straight forward and there's the added bonus of the live chat team if you have any questions happy days keep... See more
Company replied
Was a little weary having never heard of coverbuilder before and wondered if they may have been a phantom. Found them on topcashback so came to the conclusion they were real. Everything seemed to go... See more
Company replied
I was able to get reasonably priced buildings and contents insurance even though I teach from home and my home has a flat roof - these 2 things exclude me from many insurers. All easily organised on... See more
Company replied
Company details
Information provided by various external sources
CoverBuilder is one of the UK's leading providers of specialist home insurance, covering the growing number of people out there who have issues finding cover or who are being charged extortionate prices. We work with major UK insurers to provide a choice of policies to our customers. Think of us as a form of comparison website where we negotiate deals and offer you a policy to match your needs.
Contact info
Drake House, Plymouth Road, CF64 3TP, Penarth, United Kingdom
- 0333 358 3 359
- help@coverbuilder.co.uk
- coverbuilder.co.uk
Website very easy to use and price…
Website very easy to use and price quoted was with my budget.
March 20, 2018
Unprompted review
Reply from CoverBuilder
It's great to hear that the website was easy to use and we were able to provide a competitive price. Thanks for your feedback!
Best regards,
CoverBuilder
Used for specialist 'coach house' insurance
Used for a specialist 'coach house' insurance. No-one else in the market seemed to have a clue about coach houses so it was very helpful to find someone who could help.
March 20, 2018
Unprompted review
Reply from CoverBuilder
Hello Mike, We're really glad to hear that you are pleased with your coach house insurance policy. Thank you for your 5-star review!
Best regards,
CoverBuilder
Very easy to use website
Very easy to use website haven’t needed to make a claim yet tho. And hope I never will lol
March 20, 2018
Unprompted review
Reply from CoverBuilder
Hello Samuel, thank you for your nice review and great feedback about the website.
Kind regards,
CoverBuilder
Quick and easy online forms was a bit…
Quick and easy online forms was a bit unsure on the type of cover I needed.
Called the helpline and they were very helpful.
March 15, 2018
Unprompted review
Reply from CoverBuilder
Hello Nadeem, thank you for taking the time to leave your feedback. We're really pleased to hear that you found our customer service team helpful and the online form easy to complete.
Kind regards,
CoverBuilder
Very easy and straight forward cover.
March 15, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your great 5-star review, it's good to hear that you found it easy to obtain cover.
Best regards,
CoverBuilder
Helpful on phone
Helpful on phone. Refund received promptly when policy was cancelled.
March 14, 2018
Unprompted review
Reply from CoverBuilder
Thanks for your great review Kara, we're glad you were happy with your policy.
Kind regards,
CoverBuilder
So far, so good!
So far I have only searched for a quotation online, spoken to a CoverBuilder representative and accepted the quotation online - but, so far, everything has been clear and easy to access. Am now awaiting my documents and hoping that any further dealings with CoverBuilder will be as easy.
March 13, 2018
Unprompted review
Reply from CoverBuilder
Hello Mary, thank you for your lovely review, we're so glad you've been pleased with our service so far and hope that you will continue to be happy with your CoverBuilder policy.
Best regards,
CoverBuilder
Easy to navigate site
Easy to navigate site although had to look up a few of the questions but explanations solved our confusion
March 10, 2018
Unprompted review
Reply from CoverBuilder
Hello Jill, thank you for taking the time to review your home insurance purchase, we're pleased to hear that you found the site easy to navigate.
Kind regards,
CoverBuilder
They quoted a very reasonable price…
They quoted a very reasonable price which was the best value by far compared to the competition....and I went through all the competition! I haven't made a claim so can't rate them in this dept. Also, paying by credit was confusing so paid in lump sum.
March 8, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your 5-star review, it's always great to hear that we have been able to offer a good value policy.
Kind regards,
CoverBuilder
Wasn’t the cheapest quote but was the best value for money. Not had a claim yet so not able to judge any further
Cheapest quote I got
March 8, 2018
Unprompted review
Reply from CoverBuilder
Hi Nigel, thank you for your 5-star review, we're glad to hear that we were able to offer you a policy that is good value for money.
Best wishes,
CoverBuilder
My property is hard to insure as it is…
My property is hard to insure as it is a listed building and has suffered cracking to a wall due to tree roots. The person I spoke to at Cover Builder listened carefully to what I had to say, then guided me through answering the online questions. The result was a reasonable quote which I was happy to accept.
March 8, 2018
Unprompted review
Reply from CoverBuilder
Thank you for taking the time to leave your great feedback Miriam, it's always good to nice things about our customer service team!
Best wishes,
CoverBuilder
Really happy with the online service…
Really happy with the online service especially the online chat, as they answered all my queries promptl. Thank you
March 8, 2018
Unprompted review
Reply from CoverBuilder
Hi Lisa, thank you for your great review, we're glad you found our online chat facility useful.
Best regards,
CoverBuilder
Very poliet and helpful call centre.
Very poliet and helpful call centre.
Easy to set up.
Would use again.
(Hopefully if a claim had to be made it would be just as simple!)
March 8, 2018
Unprompted review
Reply from CoverBuilder
Thanks for your great review Pat, we're very pleased to hear that you would use us again!
Best regards,
CoverBuilder
Call centre staff
Had to call as insurance wasn't straightforward - very helpful staff - cover sorted - no problem.
March 6, 2018
Unprompted review
Reply from CoverBuilder
Hi Bev, thank you for your lovely review, it's always good to hear how helpful our customer service team have been!
Best regards,
CoverBuilder
Reply from CoverBuilder
Thank you for your great review Surendra, we're pleased to hear that you found the website easy to use!
Best regards,
CoverBuilder
Very easy to use
Very easy to use website, very clear information.
The web access to my account is also very easy to use with all the documents easily downloadable if required.
Being able to cancel the policy at anypoint and have unused premium, returned with no charge is excellent if you think you might move/sell the insured house.
February 28, 2018
Unprompted review
Reply from CoverBuilder
Hello Linda, thank you for leaving such as great review, it's always nice to hear that our customers are happy with the service we're providing.
Best regards,
CoverBuilder
The customer support people were great…
The customer support people were great and very helpful. The website was nice and easy to follow and yet very thorough so I could cover all the issues I was concerned about.
February 27, 2018
Unprompted review
Reply from CoverBuilder
Hi Peter, it's great to hear that you found our customer service team very helpful, thank you for taking the time to leave your lovely review!
Best regards,
CoverBuilder
Fast service and detailed report
Fast service with report being received within 24 hours. Lots of detail included too.
February 27, 2018
Unprompted review
Reply from CoverBuilder
Thanks for your review Rachel!
Best regards,
CoverBuilder
earlier than expected renewal.
for some reason my house insurance had been cancelled.the company found the answer after having to explore many channels,and were very understanding of my concerns. they then advised me to renew this cover straight away .i did this on line but later i was unsure about one of my answers. the person on the phone advised me and noted the change. this was done making me feeling like a valued customer.
February 27, 2018
Unprompted review
Reply from CoverBuilder
Hello David, thank you for taking the time to leave your review, we're very glad to hear that you had a positive experience with our customer service team.
Best regards,
CoverBuider
Reply from CoverBuilder
Thanks for taking the time to leave your lovely review, it's always good to hear that customers are happy with our service!
Best regards,
CoverBuilder
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