CoverBuilder Reviews 230

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Coach house insurance is hard to come by especially if insuring joining garages, easy to set up fully online, price reasonable compared to other specialist insurers. Why only 4 stars, as the real t... See more

Company replied

Rated 5 out of 5 stars

I found purchasing buildings and contents insurance. Through cover builder simple really straight forward and there's the added bonus of the live chat team if you have any questions happy days keep... See more

Company replied

Rated 5 out of 5 stars

Was a little weary having never heard of coverbuilder before and wondered if they may have been a phantom. Found them on topcashback so came to the conclusion they were real. Everything seemed to go... See more

Company replied

Rated 5 out of 5 stars

I was able to get reasonably priced buildings and contents insurance even though I teach from home and my home has a flat roof - these 2 things exclude me from many insurers. All easily organised on... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

CoverBuilder is one of the UK's leading providers of specialist home insurance, covering the growing number of people out there who have issues finding cover or who are being charged extortionate prices. We work with major UK insurers to provide a choice of policies to our customers. Think of us as a form of comparison website where we negotiate deals and offer you a policy to match your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found purchasing buildings and …

I found purchasing buildings and contents insurance. Through cover builder simple really straight forward and there's the added bonus of the live chat team if you have any questions happy days keep up the good work guys by the way the price is very competitive
Adrian

November 27, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hi Adrian, thank you for taking the time to leave such a kind review. We're happy to hear that you found the service helpful and the pricing competitive.

Best regards

CoverBuilder

Rated 5 out of 5 stars

Everything fine

Everything fine - good cover

November 25, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hello Martin, thank you for taking the time to leave your 5-star review. We're really glad to hear that you are happy with the policy you have recently purchased.

Best regards

CoverBuilder

Rated 5 out of 5 stars

Excellent service

We bought a house that had had issues so were worried we would have problems getting buildings insurance. I spent a good while chatting to one of your advisors who went through all the paperwork we had regarding work done on the house and sorted everything out for us. We felt he made a rather stressful situation a lot more manageable.

November 23, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hi Karen, Thank you for your great feedback, we're glad that our advisor was able to help make your experience less stressful.

Kind regards

CoverBuilder

Rated 4 out of 5 stars

Easy & informative

Difficulty retrieving quotes but otherwise easy to deal with.

November 23, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hello Richard, thank you for your kind review and for sharing your feedback. We're happy to hear that the service was easy and informative and we shall be in touch very shortly to gain some further information and to see if we can improve the online quote process.

Best regards

CoverBuilder

Rated 5 out of 5 stars

team very helpful when I rang with …

team very helpful when I rang with questions before buying the policy

November 22, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Thanks for your great feedback Kate, we're glad that all your questions were able to be answered by our team.

Best regards

CoverBuilder

Rated 5 out of 5 stars

Very helpful to my who wasn't sure …

Very helpful to my who wasn't sure about various questions. The customer service was excellent

November 22, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hi Sharon, thank you for your 5-star review, it's great to hear that our customer service team are doing such a good job!

Kind regards

CoverBuilder

Rated 5 out of 5 stars

Got house insurance with no fuss and …

Got house insurance with no fuss and good price very quick and easy

November 22, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Thank you for sharing your review Anita, we're delighted to hear that you found the system so easy to use and that we were able to offer you a competitive quote.

Kind regards

CoverBuilder

Rated 5 out of 5 stars

Great value company

Great value company - very helpful when a mistake was discovered on the policy and rectified it straight away.

November 22, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hi Martyn, thank you for your 5-star review. We're really glad that we could help and we shall share your kind feedback with the team.

Best regards

CoverBuilder

Rated 5 out of 5 stars

A* easy to use service

November 21, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hello Lara, thank you for your taking the time to leave a review. We're extremely glad that you found the service easy and we shall share your feedback with the team.

Best regards

CoverBuilder

Rated 5 out of 5 stars

Great help with a Grade II Listed Building.

With a listed building to insure I found CoverBuilder very helpful in several ways. Very easy website to use, and they come up with excellent results. I'm very grateful to them for finding us much better cover at a much lower premium than our previous insurers were asking.

November 21, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Thank you for sharing your feedback Trevor, we're really grateful for the comments. Great to hear we could save you money on your new insurance policy.

Best regards

CoverBuilder

Rated 5 out of 5 stars

no problems in setting up the executor …

no problems in setting up the executor insurance for house in probate, simple process and at less cost than any of the other specialist sites i looked at.

November 21, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hello, thank you for taking the time to share your experience. We are pleased to hear that you found it simple to arrange insurance with us and that the premium was competitively priced.

Best regards

CoverBuilder

Rated 4 out of 5 stars

Great service, fantastic helper advisors. Highly recommended

Simple, hassle free service. Helpful advisors and very pleased with the end result. Nothing too much trouble.
Will use again and recommend to friends.

November 21, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hi Lucy, thank you for your very kind review. We're delighted to hear that you're happy with the service and we will pass on your extremely positive feedback to the team.

Best regards

CoverBuilder

Rated 5 out of 5 stars

All the staff I spoke to were …

All the staff I spoke to were knowledgeable and helpful, not to mention they sounded happy to help me. It was a pleasant change from the normal grumpy people one expects from these places.

November 21, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hi Kris, thank you for your 5-star review and for sharing your experience. We will make sure that we pass on your kind feedback to the team.

Best regards

CoverBuilder

Rated 5 out of 5 stars

Happy with the price and service

Happy with the price and service. Hadn't heard of them before but pleased with everything.

November 17, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hi there, thank you for leaving us your comments. Welcome to CoverBuilder!

Kind regards

CoverBuilder

Rated 5 out of 5 stars

Sorted me out for my house happy ta …

Sorted me out for my house happy ta very much

November 17, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hello, thank you for taking the time to leave us your positive comment. Great to have you as a CoverBuilder customer.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Good price

Easy to do quote online and really happy with the price. Would recommend.

November 15, 2017
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hello Catherine, thank you for your feedback. It's great to hear you would recommend us.

Kind regards

CoverBuilder

Rated 5 out of 5 stars

Easy to use for non standard insurance

Easy to buy from. I had one issue which necessitated a phone call. This was quickly resolved by a helpful gentleman, and I was able to complete the transaction. I had specific complex needs and using coverbuilder enabled me to get a competitive price quite easily when I couldn't find what I needed elsewhere.

November 12, 2017
Unprompted review
Rated 4 out of 5 stars

Top team!

I have to say that these guys are really very good! I needed a specialist policy and many quotes were 4x that offered by cover builder. Easy process to obtain quote; great response via chat; they also called me to explain a complex aspect of the policy. Why 4* and not 5. There was a generalisation on the web quote that described what was included in the policy but when reading the policy in detail there was a specific exclusion. Sure this has been corrected now because these guys pride themselves on a great customer experience.

November 10, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look