Coveringalloccasions Reviews 219

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Terrible company who lack any customer satisfaction - also cannot get hold of anyone at the company. In response to your response - you’ve taken money, sat on the order for 4 days and now claim to... See more

Company replied

Rated 5 out of 5 stars

BRILLIANT PRODUCT & GREAT SERVICE I RECENTLY BOUGHT A FOOTBALL MIRROR FROM COVERING ALL OCCASSIONS, GREAT SERVICE FROM START TO FINISH OF MY ORDER DELIVERED IN JUST A COUPLE OF DAYS MY GRANDSON LOV... See more

Rated 5 out of 5 stars

Excellent service from this company from ordering to delivery all within a week. Very helpful and quick to message back with my queries. Our Grandsons loved their football shirt mirrors Thankyou for s... See more

Rated 5 out of 5 stars

I bought one from the link it cost £47 including delivery and arrived within 3 days, simple design, with mirrored plastic backing, and comes with fixing screws and brackets, i am very impressed with i... See more

Company details

  1. Party Store

About Coveringalloccasions

Written by the company

Creating custom Signs and Gifts for your Home, Events or Business

Covering All Occasions is all about bespoke products, which means that everything we make comes from you and is designed just for you.

We use our state of the art machines to turn your ideas into reality, using lots of different materials so that you can choose what suits you best. Whether it's a simple house sign or a complicated business sign, Covering All Occasions will find a way to do exactly what you want!

We have a range of sign styles ready for you to customise or we can design a sign completely bespoke to your needs.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

219 reviews

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Rated 5 out of 5 stars

Fantastic piece

Fantastic piece. And at a great price . With speedy delivery , packaged well and just looks fabulous.

February 25, 2024
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! You can tell how much time they put into their signs & I love that they’re not mass made, each one is made with care, I got a mirror LED sign for my daughters room and she loves it she’s so happy 😍

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Bespoke & Very Helpful

Was able to request a specific font that I wanted for my gaming mad 10 year old nephew and Covering All Occasions were more than happy to facilitate this and was such as easy and simple process.

Huge thank-you as you've made myself and my nephew very happy with this purchase!
Will definitely recommend you to family/friends going forward.

January 29, 2024
Rated 2 out of 5 stars

Appalling customer service

Received my item and checked to make sure it wasn't damaged. Put it away until I wrapped it for Christmas and realised the font design was different to what I ordered. Clearly says which font on the receipt. Contacted customer service and they were very quick to respond to say I forgot to add photos. Attached my photos and haven't heard anything since. Appalling customer service

December 20, 2023
Unprompted review
Rated 1 out of 5 stars

Awful just awful

Awful just awful, bought a customised light up sign, it's usb powered which isn't mentioned, it's got glued (badly) led lights on the rear which stopped working after 1 hour, it looks a bit cheap to be honest, I contacted customer service to be told "we don't do refunds on personalised products"

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product
Fast delivery
Great packaging

January 2, 2024
Coveringalloccasions logo

Reply from Coveringalloccasions

Thank you so much for your review, it means a lot and we are pleased you like the product.

Kind Regards

Rated 1 out of 5 stars

Please can someone refund my order

Please can someone refund my order? I have been waiting now since the beginning of December for an item I ordered my daughter for Christmas. I have been promised that a new item will be sent to me by email and over the phone and I have still received nothing. I am very very disappointed with your company and just want my money refunded now please. The order number is: 324798. Thank you

January 8, 2024
Unprompted review
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi Emma,

We are very sorry that you had this experience with us as we know how important a Christmas present is. We dispatched your original order on time but it seems to have gone missing in the Royal Mail system which is strange for RM 24 tracked post. We are taking this up with them. In the mean time we did dispatch a new order after we knew you haven't received the item. The delays are due to us not being open at full capacity over Christmas but we are back up and running as normal now so if you have any further queries please give us a call.

Apologies again for any inconvenience caused

Kind Regards

Rated 5 out of 5 stars

Brilliant service packaged well .didn't…

Brilliant service packaged well .didn't take long to arrive our granddaughter going to love it .brought one for my son 1 Yr ago service wasn't no were near has good has the. Iv saved your page I'll sure be ordering more thank you so much excellent service highly reccemend you

December 29, 2023
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi There,

Thank you so much for your order and your kind words. We are really pleased you like the product and service you received.

Kind Regards

Rated 5 out of 5 stars

Excellent bought 2

Bought 2 mirrors and they are amazing. Will take pictures when up on the wall.

December 27, 2023
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi There,

Thank you so much for the order and your kind words, it means a lot to us. We are made up that you like the product and service you received.

We would love the seen the images, if you have time to share them?

Kind Regards

Rated 3 out of 5 stars

Wrong Item- delayed response

Incorrect item received. Took a while to reply to emails but rectified in the end.

December 18, 2023
Unprompted review
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi there,

We are very sorry that you received the incorrect order. Unfortunately, this was a human error where the incorrect shipping label was used on your order. We are so sorry for any inconvenience caused and refunded your order on 2nd January.

Please accept our sincere apologies for this.

Kind Regards

Rated 1 out of 5 stars

Poor after sakes

I ordered two mirrors and they came promptt which was good but not as expected. I emailed the company twice and did not receive a reply.

November 27, 2023
Rated 5 out of 5 stars

Amazing quality

The price of this lettering is extremely low leading me to think it was of poor quality, when my order arrived I was amazed as even the tiny letters were of fabulous quality.
I made a mistake on my order so I contacted customer service and my problem was rectified immediately.
Amazing will.use again

November 25, 2023
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi There,

Thank you so much for the review and we are pleased you like the product and service you received.

Kind Regards

Rated 5 out of 5 stars

Just what i wanted

It turned out great. Just what i wanted. Im going to order two more. Great job guys.

November 26, 2023
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi There

Thank you so much for the order and the review, it means a lot to us.

Kind Regards

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