The products from covermaster are always good. I was frustrated with the response it took for the rep to send me a quote to submit to purchasing, the lack of response for receiving the purchase order,... See more
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We just purchased our second Covermaster cover for our gym floor. They hold up very well and reliably protect the floor. The roller that they sell to accompany the mat makes simple work of putting t... See more
Company replied
Their representative was very helpful. They provided timely information on when we should be receiving the merchandise. The also worked to provide the items within our time constraints. Pertaining... See more
Company replied
Randy Cooray has been amazing. Outstanding customer service, patient, and always willing to talk-through/assist when needed. He has gone above and beyond to ensure that we are getting the right produc... See more
Company replied
Company details
Written by the company
Covermaster is proud to provide sport surface covers for clients from all around the world. Our global client base serves as a testament to the high levels of service and product quality that we provide to our customers. While other companies offer sport surface covers as a sideline business, these covers are our specialty.
Written by the company
Contact info
3909 Witmer Rd., 14305, Niagara Falls, United States
- 800-387-5808
- info@covermaster.com
- covermaster.com
4.1
Great
389 reviews
Hasn’t replied to negative reviews
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good service
January 31, 2020
Unprompted review
Reply from Covermaster
Hi Don! We at Covermaster are delighted that you are so pleased with your service and hope you are enjoying your product just as much! We appreciate you taking the time to write a review and are excited to work with you again!
It would have been helpful to have some…
It would have been helpful to have some tips included for when loading the mat onto the roller system.
January 7, 2020
Unprompted review
Reply from Covermaster
Hi Audrey! Thank you so much for your review! This is a great suggestion and we will definitely take that into consideration for future shipments! We hope you love your product and look forward to working with you again soon!
Power Mate
Power Mate was ordered in the beginning of December and received it approximately 3 weeks later.
January 2, 2020
Unprompted review
Reply from Covermaster
Hi Randy! We are so happy that you are pleased with your shipping and hope that you love your product! Thank you for writing a review and please let us know what we can do to get five stars! We are excited to work with you again!
good company to order from
everything was just fine great company to order from
January 2, 2020
Unprompted review
Reply from Covermaster
Hi Torry! We at Covermaster are so pleased that you are so happy with your experience! Thank you so much for your review and we look forward to working with you in the future!
Very pleased with the product
Very pleased with the product, delivery and ordering ease. Will recommend to others. The product is everything we wanted.
December 27, 2019
Unprompted review
Reply from Covermaster
Hi Bill! Thank you so much for taking the time to write a review! We are so happy that you are so pleased with your entire Covermaster experience and are excited to work with you again in the future!
The covers where just as we ordered…
The covers where just as we ordered them, arrive on time and are already in use.
Thanks,
Randy
December 13, 2019
Unprompted review
Reply from Covermaster
Hi Randy! Thank you so much for your review! We at Covermaster are very happy that you are so satisfied with your products and that you are already using them and we look forward to working with you again!
Late Shipment
Due to the late shipping I’ve been unable to install the cover due to snow.
November 28, 2019
Unprompted review
Reply from Covermaster
Hi Charles! Thank you for sending us photos of the great results of your Evergreen Turf Blanket! We are happy that we were able to work out the shipping troubles with you and are glad that the turf blanket has been so effective for you! We hope to work with you again for more turf protection solutions!
The service and product have been…
The service and product have been excellent
November 25, 2019
Unprompted review
Reply from Covermaster
Hi Gary! We at Covermaster are so happy that you are so satisfied with your service and product! Thank you for taking the time to write a review and we are excited to work with you again!
Great product
Greetings, my name is Mike Pentillier and I'm a building superintendent for the Ottawa Carleton District School Board.
One of my responsibilities as a building operator is to maintain the condition of our three gym floors. Several years ago a colleague of mine informed me about CoverMaster and their floor covering. I dealt with Larry Moreland (Good Guy) and we ended up purchasing one of their Ultima floor covers and we couldn't be happier.
My gyms are being used 7 days a week and before the floor covering my staff were refinishing our gyms floors twice a year. I'm completely satisfied with the floor covering. We have saved thousands of dollars on floor finish as there is no need to refinish our floors as often.
I recommend Covermaster, give Larry a call. I'm sure he would be more than happy to answer any of your questions.
Mike
November 21, 2019
Unprompted review
Reply from Covermaster
Hi Mike! We at Covermaster are so grateful for your review! We are so happy that your gym floor cover has helped save your team time and money and that Larry was so helpful in your decision making process! We are very excited to work with you again on future projects to further improve the protection for your sports surface needs!
great experience working with the sales…
great experience working with the sales team.
November 15, 2019
Unprompted review
Reply from Covermaster
Hi Shawn! Thank you so much for your review! We are so pleased that you had such a great experience with our sales team; they truly are the best! We hope you love your product as much as your experience and look forward to working with you again!
Covermaster was a breeze to work with
Covermaster was a breeze to work with. We recently got a brand new gym floor and needed to protect it from use by other events. Covermaster came through for us with a great product and dispenser. We are greatly pleased!
November 12, 2019
Unprompted review
Reply from Covermaster
Hi Suzanne! We at Covermaster are so happy that you love your gym floor cover and dispenser! We really appreciate you taking the time to write a review and are excited to work with you again!
Twice in the past year
Twice in the past year, our order wasn't processed and had to be requested again.
November 7, 2019
Unprompted review
Reply from Covermaster
Hi Bob! We at Covermaster are so happy that you are so satisfied with your Covermaster experience! Thank you for taking the time to write a review and we look forward to working with you again in the future!
Very quick delivery and customer…
Very quick delivery and customer relations was great
October 29, 2019
Unprompted review
Reply from Covermaster
Hi Rob! Thank you so much for taking the time to write a review! We at Covermaster are very happy that you had such a great experience with us! We hope to be able to do this for you again in the future!
The customer service representative was…
The customer service representative was very helpful with getting me what I needed to make the purchase.
Thanks
October 29, 2019
Unprompted review
Reply from Covermaster
Hi Chris! We are so glad that you had such excellent service! We at Covermaster strive to make every experience the best one yet. Thank you for taking the time to write a review and we are excited to work with you again in the future!
phone call to check that the part i was…
Got a phone call to check that the part I was ordering was correct nice personal touch
October 29, 2019
Unprompted review
Reply from Covermaster
Hi Garth! We are so happy that you are so pleased with you service! We at Covermaster do everything we can to ensure that our customers have the best experience every time. Thank you so much for your review and we look forward to doing business with you again!
Everything was received in a timely…
Everything was received in a timely manner and was packaged as described.
October 28, 2019
Unprompted review
Reply from Covermaster
Hi Blake! Thank you so much for taking the time to write a review! We at Covermaster are so happy that you are so satisfied with your packaging and shipping! We look forward to working with you again in the future!
My experience was great.
October 28, 2019
Unprompted review
Reply from Covermaster
Hi! We at Covermaster are so happy that you had such an awesome experience! Thank you so much for your review and we are excited to work with you again!
Our overall experience was good
Our overall experience was good. However, customer service could have been a bit more friendly. Our problems were solved in terms of shipping and the interaction was positive overall.
October 22, 2019
Unprompted review
Reply from Covermaster
Hi! We are so happy that we were able to work through those issues with you and turn your experience into a positive one. Thank you for taking the time to write a review and we hope to work with you again!
Provided a broad range of options for…
Provided a broad range of options for floor covering and timely cost information. Once we made our final decision, shipping, and delivery went smoothly.
October 17, 2019
Unprompted review
Reply from Covermaster
Hi John! We are so happy that your experience was so great! Thank you for your review and please let us know how we can improve to get five stars! We are excited to help you with your sports protection needs in the future!
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