My chat with the customer service representative (Jabir) was very fruitful. This guy spoke in very plain language, he made me understand the policy clearly. Normally when you speak to some of these o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Over 50 life ins. The lady I spoke to was clear and accurate as to my enquiry,also very pleasant and understanding. Needs were accurately discussed and accomodated. Process was easy and cover commence... See more
Company replied
I had a call very quickly from Theresa. Very pleasant, knowledgeable and didn't rush through the information. It's excellent that the cover is immediate, puts my mind at rest. Theresa explained the... See more
Company replied
The guy that called me today (Richard) was a very patient and courteous young lad. He waited while I tried to sort out my bank details on my phone,, technology and myself will never be friends,, he ex... See more
Company replied
Company details
About Cover Today
Written by the company
No Waiting Period
Cover Today are the only over 50s insurer with no waiting period.
Unlike other current market providers of over 50s life insurance, only Cover Today provide immediate cover for death due to any cause. That means you don’t need to wait around for your cover to kick in, you’ll have full protection from day one. Visit covertoday.co.uk/compare-over-50-life-insurance/ to learn more.
Contact info
PO Box 6063, SL4 9GL, Windsor, United Kingdom
- 0808 143 4716
- enquiries@covertoday.co.uk
- covertoday.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I dealt with a chap called Nick
I dealt with a chap called Nick. He was very polite & provided the information that I needed. He’s not overbearing & his manner is the right approach for most people looking to buy a plan.
September 17, 2026
Reply from Cover Today
Hi Michael, thanks for your review! We're happy to hear that you found your experience with us a positive one.
Reply from Cover Today
Hi Marion! Thank you for your kind words. We're so pleased to know that you were happy with the service you received.
Very helpful
Very helpful. Gave me all the facts and information. Pleasant manner. Made everything easy to understand.
September 17, 2026
Reply from Cover Today
Hi John, thank you for taking the time to leave a review. We're really glad to hear that you had a great experience with us.
Excellent service
Kris was excellent from start to finish, he explained everything very clearly and set my expectations from the start.
September 17, 2026
Reply from Cover Today
Hi there! Thanks for the wonderful feedback. We're pleased to hear that you had such a positive experience.
A very professional friendly service
A very professional and prompt no nonsense service, My agent Joe explained everything I needed to know in a friendly manner and without any pressure to purchase. All in all very satisfied.
September 17, 2026
Reply from Cover Today
Hi DJ, we appreciate you sharing your feedback with us! It's great to hear that you were happy with our service.
Excellent
Well i was explained everything i needed to know by a very knowledgeable insurer by the name of Scott he was great at making me feel comfortable and i am quite happy with the outcome of the policy.
September 17, 2026
Reply from Cover Today
Hi Kevin! Thank you for your 5-star rating. We're delighted to know that you had a great experience with us.
Keith
Keith, was very helpful and explained the details of the policy in full and how you can increase or decrease the amount, I would definitely recommend this company.
September 16, 2026
Reply from Cover Today
Hi Diane, thanks so much for your feedback. We're glad to hear that you had a positive experience and were happy with the service.
Nicky was so helpful and made the whole…
Nicky was so helpful and made the whole experience very easy thank you
September 16, 2026
Reply from Cover Today
Hi Julian! We're always pleased to hear when customers have had a great experience. Thanks for taking the time to leave us a review.
I was explained everything and got…
I was explained everything and got options. Person i spoke with was very helpful and polite
September 16, 2026
Reply from Cover Today
Hi there, thank you for your wonderful feedback! We're really happy to hear that you had a positive experience with us.
Excellent service .Great advisor…
Excellent service .Great advisor explained everything clearly to me ...was simple to do ...Thank-you
September 14, 2026
Reply from Cover Today
Hi Carey! Thanks for sharing your review. We're so glad to hear that you were happy with the service we provided.
Very well explained about my questions.
September 7, 2026
Reply from Cover Today
Hi Eben, we really appreciate you leaving us a review. It's lovely to hear that you had such a positive experience.
Great customer service
Stephen was really good with my husband and I. Explained everything and we went with the over we wanted to cover funerals. Great customer service
September 12, 2026
Reply from Cover Today
Hi Adele! Thank you for your kind review. We're pleased to hear that your experience with us was a positive one.
Reply from Cover Today
Hi Heather, thanks for the lovely feedback! We're really glad to know that you had a great experience with us.
Wonderful service.
Toby was very helpful and clear on the policy and answered all questions we had honestly.
September 2, 2026
Reply from Cover Today
Hi Alison! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.
The member of your team ( Kris ) was…
The member of your team ( Kris ) was friendly very clear throughout he gave me the confidence to take out the policy with your company on a scale of 1 to 10 Kris would get a 10 thank you
September 8, 2026
Reply from Cover Today
Hi Ian, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.
The lady i spoke to was very helpful
The lady i spoke to was very helpful, kind a lovely lady to talk to. Helped put a plan in place and explained everything clearly.
September 8, 2026
Reply from Cover Today
Hi Susan! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.
The person that I spoke to Donna at…
The person that I spoke to Donna at your northern office explained everything that I needed to know, she was also very polite, patient & gave me all the relevant information. She really put my mind at ease.
September 7, 2026
Reply from Cover Today
Hi Paul, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.
Brilliant advisor lovely guy very…
Brilliant advisor lovely guy very pleased with the service on Sat 05/09/2026.
September 5, 2026
Reply from Cover Today
Hi there, thanks so much for your kind words. We're thrilled that our team member provided you with excellent service and that you had a great experience. We truly appreciate you choosing Cover Today!
Very helpful and all explained well
Very helpful and all explained well
I feel very confident with this company
September 3, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.