Cover Your Wall Reviews 729

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality of the wallpaper and its transformative effect on their homes. Many appreciate the competitive pricing and the value they receive, especially with options like free delivery. Reviewers frequently commend the fast and efficient delivery service, noting that items arrive quickly and are well-packaged. The customer service is also highly regarded, with people mentioning helpful staff and quick resolution of any issues. Though some experienced minor delivery issues or received lumpy paste, the overall sentiment is overwhelmingly positive regarding product quality, pricing, and service.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the quick and efficient... See more

Product

People report positive experiences with product, often praising the quality and effectiveness of items like... See more

Service

Clients share positive opinions on service, consistently praising the brilliant and spot-on service provided.... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of the... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a landlord we regularly buy our wallpaper from Cover your wall. The anagylpta highlights in storm grey hides a multitude of sins! Ha! They’re the only ones that are reasonable both per roll price a... See more

Company replied

Rated 5 out of 5 stars

I recently ordered 2 rolls of thermal liner and a 10kg tub of adhesive from Cover Your Wall. Placing my ordered was easy and efficient. The site provided plenty of information to guide my purchase... See more

Company replied

Rated 5 out of 5 stars

The shipment came in two parts because of the awkwardness of the sizes, the courier lost the second part, Cover Your Wall shipped second part again immediately (naturally the first second part turned... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. Great prices, fast delivery. I have used before and will continue to do so as their customer service is really good. Do not hesitate to buy from this excellent on line... See more

Company replied


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Information provided by various external sources

We offer a great range of wallpapers, thermal insulation products, Fibreliners, Lining Papers and other wall covering accessories. If you find it cheaper elsewhere, we'll match the price! Free next-day delivery when you spend £100.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

729 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service guys

Great selection of wallpapers with good pricing and delivery as described timeframe updated throughout

November 27, 2024
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Reply from Cover Your Wall

Thank you for your kind review!

Rated 5 out of 5 stars

Very quick delivery.

Very quick delivery.

November 27, 2024
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Reply from Cover Your Wall

Thank you for the review! We are pleased to hear that the delivery was up to standard.

Rated 5 out of 5 stars

I received the delivery very promptly

I received the delivery very promptly. Marie was very helpful and kept me informed about availability of items.

November 26, 2024
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Reply from Cover Your Wall

Thank you for your very kind review! I'm glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Price better than I can purchase…

Price better than I can purchase locally matched with super speedy delivery! Couldn’t ask for more…

November 27, 2024
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Reply from Cover Your Wall

Thank you for your kind review Gary, we are pleased to hear you're happy!

Rated 5 out of 5 stars

Reliable...

Reliable... second time I bought wallpaper from this company.

October 25, 2024
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Reply from Cover Your Wall

Thank you for your order and for your kind review!

Rated 4 out of 5 stars

Received very quickly

Received very quickly, but unfortunately, the sample is so small it’s very difficult to see what it’s gonna look like on the wall

October 25, 2024
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Reply from Cover Your Wall

Thank you for your kind review!

Rated 5 out of 5 stars

First time using cover your wall

First time using cover your wall, I managed to order everything I needed in one go & the order was swiftly dispatched.

September 27, 2024
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Reply from Cover Your Wall

Thank you for your order Linda and your kind review! We are pleased to hear you received everything you needed!

Rated 5 out of 5 stars

Great service and rapid response!

Great service from the team and very prompt and efficient response time. Where applicable the response was rapid and exceeded expectations.

The products arrive well packaged and not damaged; just what I would expect

I would recommend this company

September 26, 2024
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Reply from Cover Your Wall

Thank you for leaving us a kind review Ian! I'm glad we managed to get everything sorted out for you!

Rated 5 out of 5 stars

What an amazing company and helpful

I ordered a fair few rolls of paper and other bits. Unfortunately the delivery was messed up so I had a tradesman waiting but Marie stepped in sorted the issues out very promptly and even tracked my order for next day delivery and kept me in the loop. Didn’t argue or make stories just good old fashioned service to resolve. I am soo happy I have even offered to pay for part of the cost for the returns due to delays so that companies like this remain trading and everyone is happy and fair.
I would certainly use them again and being in the business they certainly going in the little black book of contacts. Thanks again!

October 2, 2024
Unprompted review
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Reply from Cover Your Wall

Thank you for your kind review Al, I'm really glad that we managed to get everything sorted out for you!

Rated 5 out of 5 stars

Fantastic service

Fantastic service sent for ten rolls of wallpaper and they came two days later.

August 27, 2024
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Reply from Cover Your Wall

Thank you for taking time to review us! We are pleased you were happy with the service.

Rated 5 out of 5 stars

pleased with the products and…

Very pleased with the products and found advice
given by Cover your Wall most helpful. I ordered
on phone which was easy and prompt delivery
enabled us to get on with the work. Job done !
Delighted customer . Thanks .GJ

August 27, 2024
Cover Your Wall logo

Reply from Cover Your Wall

Thank you for your review! I'm glad we could help to advise you and help you pick the right products for you!

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