While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gift Shop

Written by the company

cove is an independent gift shop situated in the heart of Portobello, Edinburgh's seaside. Our shop is crammed full of individual, well priced quality gifts ranging from Jellycat toys, books and baby gifts through to beautiful jewellery, candles, greeting cards, toiletries, scarves and much more. We offer a relaxed and friendly shopping environment and free gift wrapping. Recently, we have opened our online store and are delighted to provide a quality online shopping experience to our customers.


Contact info

3.2

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total waste of money doesn’t even…

Total waste of money doesn’t even include a high chair when you purchase the bundle. You could get what I received online for £10 yet I paid over £50 for some stickers and a plank of wood! Best part is I waited over 3 weeks for that! I certainly wouldn’t recommend!

August 25, 2025
Unprompted review
cove logo

Reply from cove

***Please remove this post***The product you are reviewing has nothing to do with the company cove which is an independent gift shop in Edinburgh. We only sell beautifully made, lovely gifts - jewellery, candles, scarves, cards etc but certainly no high chairs.

Rated 5 out of 5 stars

Happy regular Cove customer

I’m a regular customer at Cove, it’s perfect for picking up gifts for all ages. From a brilliant range of sweet Jellycat toys, well-chosen little games and books to gorgeous candles and homewares. Stock changes regularly so always new discoveries and lots of temptations for treating yourself too.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Treasure Trove !

Cove is a real treasure trove in the heart of Porty. With an amazing range of beautiful gifts , you will always find something a little bit different. There seems to be new stock every time I go in! Libby and her team are extremely welcoming ( to dogs as well) and happy to advise if required. It’s great to see there is now a website with additional stock that is not sold in the shop.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

My favourite gift shop!

I've shopped at Cove for years so I'm super excited that there's now a website. I love the range of gifts - I can always find something to suit the person I'm buying for. There's lots that's been made by small producers too. The customer service is great and the staff are super friendly. I've ordered online, and my order was delivered really quickly.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing shop

Brilliant shop! I am so excited that they now have a website. It’s really easy to use and there’s a great variety of stock.

November 4, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look