Consumer Tax Advocate Reviews 115

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

The turnaround time was too slow. We needed to show proof that estimated taxes were paid. We actually downloaded a print off of the history from the IRS site. The first lady told us the IRS owed my so... See more

Rated 4 out of 5 stars

I did not know if our small church would qualify for this, but we kept our doors open for employees, even though we had services outside. With Consumer Tax Advocate's help, I gathered all the necessar... See more

Company replied

Rated 5 out of 5 stars

I had no idea there were funds available to companies to assist in the covid times. I seen this covid relief company on Bill O'Riley & Magen Kelly's pod cast. Kara my case worker was fabulous in ha... See more

Company replied

Rated 5 out of 5 stars

Very easy process with Consumer Tax Advocate. Heard about them on the Mike Rowe podcast. Matt was my specialist and always very informative and called back usually the same day to answer any questions... See more

Company replied

Company details

  1. Tax Advisor

Written by the company

Welcome to Consumer Tax Advocate, where we revolutionize the world of tax incentives! We are a dynamic and forward-thinking ERC tax company that specializes in maximizing the ERC tax credit for businesses. With our expertise and cutting-edge strategies, we are here to empower businesses and help them unlock the full potential of their financial growth. At Consumer Tax Advocate, we understand that every dollar counts. That's why we are dedicated to assisting businesses in optimizing their tax benefits through the Employee Retention Credit (ERC). Our team of seasoned professionals, armed with extensive knowledge and experience in tax regulations, work tirelessly to navigate the complex tax landscape, ensuring that our clients receive the maximum benefit they deserve. But we don't stop at simply providing tax services. We go above and beyond to establish long-lasting partnerships with our clients, offering personalized solutions tailored to their unique needs. Our innovative approach combines cutting-edge technology with human expertise, ensuring efficiency, accuracy, and peace of mind for our valued clients. What sets us apart is our commitment to delivering exceptional results. We pride ourselves on staying ahead of the curve, constantly adapting to ever-changing tax laws and regulations. Our passion for helping businesses thrive fuels our drive to continuously evolve and develop new strategies to unlock even greater tax savings. Join us at Consumer Tax Advocate and experience the difference of working with a trusted ERC tax partner. Discover newfound financial freedom and witness the transformative power of maximizing your ERC tax credit. Contact us today and embark on a journey towards unparalleled tax optimization and success.


Contact info

4.1

Great

TrustScore 4 out of 5

115 reviews

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Rated 1 out of 5 stars

The turnaround time was too slow

The turnaround time was too slow. We needed to show proof that estimated taxes were paid. We actually downloaded a print off of the history from the IRS site. The first lady told us the IRS owed my son money due to his 401k, it was over 3000. They never gave him the refund. They tried to say it was for business. But that was a different year. They finally stated he did pay his estimated taxes and it was done correctly. They felt he was getting too much money. Then they acted like I reconcilled the books wrong. Lol The problem is that I had an actual attorney do that. They acted like they did not hear me say I had a CPA clean up the books. They are a joke and did not work to really help me. She said amend it, so the refund is lower. He just paid them, so they would leave him alone. They actually owe him money.

November 2, 2024
Unprompted review
Rated 2 out of 5 stars

I think I got SCAMMED by ERC

They became unresponsive. i have sent numerous emails (24) and left numerous voice mails (9). statrted the process in June 22023 and they said it would be 5 months to receive a check, then it went to 6 months and then 7 months. Now no one answers the phone or returns emails or messages. I may have been scammed...

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great to work with

They made filing easy by providing in great detail, all the necessary items that were needed to file, And followed up during the whole process.

September 19, 2023
Rated 5 out of 5 stars

Victor was a huge help to me!!

Victor was a huge help to me!!! He made the entire process very simple and talked me through every step!! Thank you!

September 8, 2023
Consumer Tax Advocate logo

Reply from Consumer Tax Advocate

Thank you so much for taking the time to leave this wonderful review! We're delighted to hear that Victor provided you with such excellent assistance and made the process simple for you. Our team takes pride in offering top-notch service and guidance, and we're thrilled that Victor was able to meet your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

Megan

Rated 5 out of 5 stars

Easy to apply with Andrea's Help!

Andrea supported me as I collected the necessary data to file a claim. She was efficient and lovely to work with. She sent me reminder emails if something was missed and helped me resolve quickly. She even provided the steps for me to use in my payroll software system. Thanks Consumer Tax Advocates!

September 14, 2023
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Reply from Consumer Tax Advocate

Thank you for taking the time to share your experience with Andrea and Consumer Tax Advocate! We're delighted to hear that Andrea provided you with efficient and exceptional support while assisting you with your claim. It's great to know that she went above and beyond by sending you reminder emails and providing you with the necessary steps for your payroll software system.

At Consumer Tax Advocate, we strive to provide top-notch service to all our clients, and feedback like yours is truly appreciated. If you ever require further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help, and we value your trust in us. Thank you for choosing us!

Megan

Rated 5 out of 5 stars

I am glad that i called CTA and talked…

I am glad that i called CTA and talked to Cinthia Flemming.
Always prompt to call back honest, extremely professional and knowledgeable.
Helping me all the way along the entire process and made it so easy.
Will always contact for any future needs.

September 12, 2023
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Reply from Consumer Tax Advocate

Thank you so much for taking the time to share your positive experience with CTA and Cynthia! We're delighted to hear that you had such a great interaction with our team.

Cynthia is indeed a valued member of our team, and it's wonderful to know that she provided you with prompt, honest, and professional service. We take pride in our commitment to making processes as easy and straightforward as possible for our customers, and it's fantastic to hear that she assisted you every step of the way.

We appreciate your trust in us and look forward to assisting you with any future needs you may have. If you ever require our services again, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help whenever you need us.

Megan

Rated 5 out of 5 stars

The people where very helpful and kind…

The people where very helpful and kind and considerate, rate 5 stars out of five!

September 12, 2023
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Reply from Consumer Tax Advocate

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that our team was helpful, kind, and considerate during your experience. Providing excellent customer service is always our top priority, and it's fantastic to know that we met your expectations. Your 5-star rating means a lot to us, and we look forward to serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us!

Megan

Rated 5 out of 5 stars

Knowledgeable and professional

Knowledgeable and professional, was able to answer all my questions.

September 12, 2023
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Reply from Consumer Tax Advocate

Thank you so much for your kind review! We're thrilled to hear that you found our team knowledgeable and professional. Providing you with accurate and helpful answers to your questions is always our top priority. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Megan

Rated 3 out of 5 stars

Some conflicting information between…

Some conflicting information between two different people that caused a delay until Phillip provided clarity.

September 12, 2023
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Reply from Consumer Tax Advocate

Thank you for sharing your feedback, and we apologize for any confusion or delay you experienced due to conflicting information. We strive to maintain clear communication and consistency among our team members, and we are looking into this misunderstanding.

We appreciate your patience and understanding regarding this, and if you have any further feedback or questions, please don't hesitate to reach out as it helps us ensure a better experience. We value you and appreciate you choosing to work with us!

Megan

Rated 5 out of 5 stars

Provided information that is not easily…

Provided information that is not easily obtained

September 11, 2023
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Reply from Consumer Tax Advocate

Thank you for your review! We're delighted to hear that you found the information we provided to be so valuable. It's great to know that we succeeded in delivering information that previously wasn't easily obtained. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing to work with us!

Megan

Rated 5 out of 5 stars

Andrea was a pleasure to work with

Andrea was a pleasure to work with. It was difficult from our end to get the paper work which was needed. She was always patient. Filing the paperwork was also difficult -I am thinking of signing the form. Your people on the phone were helpful.

September 11, 2023
Consumer Tax Advocate logo

Reply from Consumer Tax Advocate

Thank you so much for taking the time to share your feedback! We're delighted to hear that you had a positive experience working with Andrea and that she was patient and helpful throughout the process. We understand that paperwork can sometimes be challenging, but we appreciate your patience and are here to assist you every step of the way. If you have any questions or need any further assistance, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to continuing to assist you in the future!

Megan

Rated 5 out of 5 stars

Number one in her class

Cambria was tenacious enough to make this happen without becoming a nuisance. Moreover her understanding, expertise and ability to educate someone with no experience in this area of tax law makes her number one in my book.

September 11, 2023
Consumer Tax Advocate logo

Reply from Consumer Tax Advocate

Thank you for taking the time to share your feedback about Cambria! It's wonderful to hear that she was both tenacious and helpful in guiding you through this process. If you ever require her expertise again or have any further questions, please don't hesitate to reach out. Your feedback is greatly appreciated, and we appreciate you choosing us!

Megan

Rated 5 out of 5 stars

Great customer service

Great customer service, with in a week my refund was filed. Excellent.

September 7, 2023
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Reply from Consumer Tax Advocate

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our customer service team and that your refund was processed quickly. Providing excellent service is one of our top priorities, and it's always rewarding to know that our efforts are appreciated. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Megan

Rated 5 out of 5 stars

Everything was excellent the staff he’s…

Everything was excellent the staff he’s a very good job, especially Mr. Victor thank you again everything was great. I recommend other people also.

September 7, 2023
Consumer Tax Advocate logo

Reply from Consumer Tax Advocate

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience, and we appreciate your kind words about our staff, especially Mr. Victor. We will be sure to pass on your compliments to him and the rest of our team.

Your recommendation means a lot to us. If you ever need anything or have any questions, please don't hesitate to reach out. Thanks again for choosing us!

Megan

Rated 5 out of 5 stars

Thank You, TY!

Ty Watson worked with me from start to finish. He truly went above and beyond, helping me to get everything submitted. He made this experience easy and enjoyable.I am forever grateful to him for his help.

September 1, 2023
Consumer Tax Advocate logo

Reply from Consumer Tax Advocate

Thank you so much for taking the time to leave such a positive review about your experience working with Ty! It's wonderful to hear that he went above and beyond to assist you and make the process easy and enjoyable. We're delighted that you had a great experience, and we're here to assist you whenever you need it. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to assisting you in the future.

Megan

Rated 5 out of 5 stars

Evelyn Boggiano

Evelyn Boggiano

She was very helpful, informative and made the process extremely easy.

June 20, 2023
Consumer Tax Advocate logo

Reply from Consumer Tax Advocate

Thank you so much for taking the time to share your experience with Evelyn! We're thrilled to hear that our services were helpful and informative for you. Making the process easy and seamless for our customers is always a top priority. If you ever have any more questions or need assistance in the future, feel free to reach out. We truly appreciate your feedback and look forward to serving you again!

Megan

Rated 5 out of 5 stars

Victor was very informative

Victor was very informative, and very professional.

August 29, 2023
Consumer Tax Advocate logo

Reply from Consumer Tax Advocate

I'm delighted to hear that your experience with Victor was both informative and professional! Providing valuable information and maintaining a high level of professionalism are very important to us and we are glad you had that experience with Victor. We appreciate your input!

Megan

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