The turnaround time was too slow. We needed to show proof that estimated taxes were paid. We actually downloaded a print off of the history from the IRS site. The first lady told us the IRS owed my so... See more
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See what reviewers are saying
I did not know if our small church would qualify for this, but we kept our doors open for employees, even though we had services outside. With Consumer Tax Advocate's help, I gathered all the necessar... See more
Company replied
I had no idea there were funds available to companies to assist in the covid times. I seen this covid relief company on Bill O'Riley & Magen Kelly's pod cast. Kara my case worker was fabulous in ha... See more
Company replied
Very easy process with Consumer Tax Advocate. Heard about them on the Mike Rowe podcast. Matt was my specialist and always very informative and called back usually the same day to answer any questions... See more
Company replied
Company details
Written by the company
Welcome to Consumer Tax Advocate, where we revolutionize the world of tax incentives! We are a dynamic and forward-thinking ERC tax company that specializes in maximizing the ERC tax credit for businesses. With our expertise and cutting-edge strategies, we are here to empower businesses and help them unlock the full potential of their financial growth. At Consumer Tax Advocate, we understand that every dollar counts. That's why we are dedicated to assisting businesses in optimizing their tax benefits through the Employee Retention Credit (ERC). Our team of seasoned professionals, armed with extensive knowledge and experience in tax regulations, work tirelessly to navigate the complex tax landscape, ensuring that our clients receive the maximum benefit they deserve. But we don't stop at simply providing tax services. We go above and beyond to establish long-lasting partnerships with our clients, offering personalized solutions tailored to their unique needs. Our innovative approach combines cutting-edge technology with human expertise, ensuring efficiency, accuracy, and peace of mind for our valued clients. What sets us apart is our commitment to delivering exceptional results. We pride ourselves on staying ahead of the curve, constantly adapting to ever-changing tax laws and regulations. Our passion for helping businesses thrive fuels our drive to continuously evolve and develop new strategies to unlock even greater tax savings. Join us at Consumer Tax Advocate and experience the difference of working with a trusted ERC tax partner. Discover newfound financial freedom and witness the transformative power of maximizing your ERC tax credit. Contact us today and embark on a journey towards unparalleled tax optimization and success.
Contact info
1 Jenner Ste175, 92618, Irvine, United States
- 949-229-8429
- Service@consumertaxadvocate.com
- covidtaxrelief.org
4.1
Great
115 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and professional
Very helpful and professional. They took care of everything and made the entire process easy.
June 27, 2023
Reply from Consumer Tax Advocate
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our service was helpful and professional throughout the entire process. Making things easy for our customers is always our top priority, and we're glad we could provide you with a seamless experience. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!
Megan
They did exactly what they said they…
They did exactly what they said they would do. I received my refund checks in about 6 months as they suggested it would take.
June 27, 2023
Reply from Consumer Tax Advocate
Thank you for sharing your positive experience! We're thrilled to hear that we were able to deliver on our promise and provide you with the refund checks within the estimated timeframe. Meeting our commitments and ensuring customer satisfaction are top priorities for us. If you have any further feedback or require any additional assistance, please don't hesitate to reach out. We appreciate your trust in our services and look forward to serving you again in the future!
Megan
The employee was very helpful
The employee was very helpful, polite, and sounds like he knew what he was talking about.
June 22, 2023
Reply from Consumer Tax Advocate
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our employee was helpful, polite, and knowledgeable during your interaction. Delivering exceptional customer service is one of our top priorities, and we're glad that our team member met your expectations. We appreciate your feedback and will make sure to recognize and commend the employee for their excellent work. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Megan
Very helpful in getting me what I wanted
Getting all the documents is very tedious, but once it's all submitted, it was easily sent to the IRS.
January 28, 2023
Reply from Consumer Tax Advocate
Thank you for sharing your feedback with us. We understand that gathering all the necessary documents can be a tedious process, and we appreciate your effort in providing them. We're glad to hear that once everything was submitted, the process of sending it to the IRS was straightforward.
We strive to make the overall experience as smooth as possible for our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you again for choosing us and for your feedback. We appreciate your trust in our services.
Megan
The company has been wonderful so far
The company has been wonderful so far. We are still waiting for our refund.
June 16, 2023
Reply from Consumer Tax Advocate
Thank you for your positive feedback! We're delighted to hear that your experience with our company has been wonderful so far. We greatly appreciate your trust and support.
We understand that waiting for your refund can be frustrating, and we apologize for any delays you may have experienced. Please know that we are actively working to expedite the process and ensure that you receive your refund as soon as possible.
If you have any further questions or need any assistance during this time, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction.
Thank you again for choosing us, and we appreciate your patience as we work towards resolving your refund.
Megan
Highly recommend
From the beginning Ty was very patient explaining everything to us in a way that made it easy to follow the required steps. He was available anytime and responded quickly to any questions. Very knowledgeable and friendly!
June 15, 2023
Reply from Consumer Tax Advocate
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Ty provided you with excellent support throughout the process. It's wonderful to know that he patiently explained everything in a way that made it easy for you to follow the required steps.
We're proud to have Ty on our team, and his availability and quick responses to your questions reflect our commitment to providing exceptional customer service.
Ty's knowledge and friendly demeanor are key attributes that contribute to our goal of ensuring a positive experience for our clients.
If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing us, and we appreciate your trust in our services.
Megan
Great service in a timely manner
Great service in a timely manner! Very knowledgeable of the ERC process.
June 15, 2023
Reply from Consumer Tax Advocate
Thank you for your review! We're delighted to hear that you received great service in a timely manner. Our team is dedicated to providing efficient assistance and staying knowledgeable about the ERC process. If you have any further questions or need assistance in the future, please reach out. We're here to help.
Thank you for choosing us, and we appreciate your feedback.
Megan
The rep I had ,his name is Ty made the process very easy. If you are not sure you if you should apply, DO IT. You will be happy you did.
Good program, Ty made it easy to apply.
June 14, 2023
Reply from Consumer Tax Advocate
Thank you so much for your fantastic review! We're thrilled to hear that Ty provided you with exceptional service and made the application process a breeze for you. Our team takes pride in ensuring a smooth and enjoyable experience for our customers, and we're delighted that Ty exceeded your expectations.
Your encouragement for others to apply is greatly appreciated. We strive to make our program accessible and user-friendly, and it's wonderful to know that you found it to be a good program overall.
Once again, thank you for your kind words and for choosing our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again.
Megan
Great ERC Advisor
I spoke with many companies who gave me the run around, but Evelyn was extremely helpful and straight forward. Not only that your company charged me the lowest amount.
June 14, 2023
Reply from Consumer Tax Advocate
Thank you for your amazing review! We're thrilled to hear that Evelyn, our ERC Advisor, provided you with exceptional assistance. We understand that dealing with multiple companies and getting the run around can be frustrating, so we're glad Evelyn stood out by being helpful and straightforward.
We also appreciate your feedback regarding our pricing. We strive to offer competitive rates without compromising the quality of our services. It's wonderful to know that you found our charges to be the lowest among the companies you explored.
We value your trust in our company and are grateful for the opportunity to serve you. Should you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you once again for your kind words, and we look forward to continuing to exceed your expectations.
Megan
Reply from Consumer Tax Advocate
Thank you so much for the amazing review. Victor was very happy to hear this! Thank you for serving your community.
Megan
The process wasn’t complicated at all
The process wasn’t complicated at all. CTR specialist was very kind and helpful. Returns were amended for us an electronically filed on our behalf.
March 1, 2023
Reply from Consumer Tax Advocate
Thank you for sharing your feedback with us. We're thrilled to hear that the process was not complicated for you. Our team strives to make the process as seamless as possible for our clients.
We're delighted that our CTA specialist was kind and helpful throughout the process. It is our goal to provide exceptional customer service, and we're glad that our specialist was able to assist you effectively.
Amending and electronically filing your returns on your behalf is part of our commitment to providing comprehensive support. We aim to alleviate any burdens and streamline the process for our clients.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing us and for your kind words. We appreciate your trust in our services.
Megan
Carter was amazing
Carter was amazing, very friendly, easy to talk to and explained everything very well. I am so thankful that he has patience because I can be such a pain at times and he was exceptional. Thank you so much Carter.... you are worth a million stars more than 5. 🥰
February 17, 2023
Reply from Consumer Tax Advocate
Thank you so much for your amazing review! We're thrilled to hear that Carter provided you with exceptional service. His friendly and approachable demeanor, along with his ability to explain everything clearly, truly make a difference in ensuring a positive experience.
We greatly appreciate your kind words and your acknowledgment of Carter's patience. We understand that navigating through processes can sometimes be challenging, and we're glad that Carter was able to assist you effectively.
Thank you for your trust and for considering Carter worth a million stars more than 5. It's feedback like yours that motivates us to continue delivering exceptional service.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.
Megan
I have been very pleased with the…
I have been very pleased with the customer service and the time spent with me to make sure each aspect of the process was understood and that all of the necessary forms were filled out properly.
Mary Bentley
Owner
Bentley Plastics Inc.
June 12, 2023
Reply from Consumer Tax Advocate
Thank you for your positive feedback! We're thrilled to hear that you have been pleased with our customer service and the attention given to ensure a thorough understanding of the process. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. PS. Kara really liked working with you :)
Megan
Initial contact was extremely helpful…
Initial contact was extremely helpful and informative. Months later when trying to get an update I found the initial contractor's phone was disconnected. I found the companies main office number and left numerous messages which were never answered. Checks began arriving two days ago, but the amounts are all different than the 941's laid out. Also, amount sent is short. Attemoting now to contact someone for clarification.
June 12, 2023
Reply from Consumer Tax Advocate
Thank you for sharing your feedback with us. We appreciate your positive comments about the initial contact and the helpful and informative assistance you received.
We apologize for any difficulties you encountered when trying to get an update and for the lack of response to your messages. We understand how frustrating this can be, and we want to assure you that we take your concerns seriously.
Regarding the checks you received, we will investigate this matter promptly to provide you with the necessary clarification. It looks like you have received 4 of the 6 checks coming, as the checks come separate per quarter you qualify for. It looks like after researching that 2 more checks are on the way and should make up the difference you see. I did have Carter call you right away and I hear the call went well :)
Please know that we are committed to addressing your concerns and providing you with the support you need. We apologize for any inconvenience caused, and we appreciate your patience as we work to resolve these issues.
If there is anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out to us directly. We are here to help and ensure your satisfaction.
Thank you again for your feedback, and we look forward to resolving these matters to your satisfaction.
Megan
The representative was easy and…
The representative was easy and pleasant to work with. She also answered all my questions.
March 11, 2023
Reply from Consumer Tax Advocate
Thank you for your wonderful review! We are delighted to hear that our representative provided you with a pleasant and easy experience. It is our goal to make the process as smooth as possible for our clients. We're also glad to hear that all your questions were answered satisfactorily.
Your satisfaction is our top priority, and we truly appreciate your positive feedback. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to help.
Thank you once again for choosing us and for taking the time to share your experience.
Megan
The Rep was very sweet and very professional
May 9, 2023
Reply from Consumer Tax Advocate
Thank you for your kind review! We're thrilled to hear that our representative was both sweet and professional. Providing excellent service is our top priority, and we appreciate your positive feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Megan
I had no idea there were funds…
I had no idea there were funds available to companies to assist in the covid times. I seen this covid relief company on Bill O'Riley & Magen Kelly's pod cast.
Kara my case worker was fabulous in handling my case. She guided me through the process. I have already recommended my friends to your company.
June 8, 2023
Reply from Consumer Tax Advocate
Thank you so much for your awesome 5-star review! We're delighted to hear that we could bring the availability of funds for COVID relief to your attention. We greatly appreciate your trust in our company, and we're honored to have had the opportunity to assist you.
Kara, your dedicated case worker, is thrilled to receive your praise. Guiding clients like you through the process and ensuring a smooth experience is what we strive for. Thank you for recommending our services to your friends as well.
If you or your friends have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you again for choosing us and for your kind words. We wish you all the best.
Megan
the process was very simple and the…
the process was very simple and the return is great
if and when we receive it. it will be a definite boost
to our bottom line. we needed it.
June 8, 2023
Reply from Consumer Tax Advocate
Thank you for the amazing review! We cannot wait for you to receive what is yours. Makes us very happy given you did that hard thing and served your community and employees. Thank you!
Megan
It was easy to complete the forms and…
It was easy to complete the forms and the instruction was easy 12/30/2022
December 8, 2022
Reply from Consumer Tax Advocate
Thank you for taking the time to leave us a review! We're delighted to hear that completing the forms was easy for you and that you found the instructions straightforward. Making our processes user-friendly is always a top priority for us, and we're glad to know that we met your expectations in this regard.
If you have any further feedback or if there's anything else we can do to enhance your experience, please feel free to let us know. We appreciate your support and hope to continue serving you effectively in the future.
Megan
I don't have time for long detailed…
I don't have time for long detailed explanations. However, the persistent follow through by Evelyn Boggiano made my experience with her "5 star." I enjoyed working with her. She is VERY knowledgeable.
June 8, 2023
Reply from Consumer Tax Advocate
Thank you so much for taking the time to leave us this fantastic review! We're thrilled to hear that your experience with Evelyn was nothing short of excellent. We understand that your time is valuable, and we appreciate your concise feedback.
Evelyn is indeed an exceptional member of our team, and we're glad to hear that her persistent follow-through made a positive impact on your experience. Her commitment to providing knowledgeable assistance is something we greatly value.
We're grateful for the opportunity to work with you, and we look forward to serving you again in the future. If you ever have any more feedback or need further assistance, please don't hesitate to reach out. Thank you once again for your support and for choosing our services.
Megan
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