Covixyl Reviews 91

Quick shipping process. Decent product to add to my Swiss cheese layer of protection. I don’t feel comfortable using this spray alone but I will use it for travel in addition to masks and nasal rinses. It burns a little but not too long.

It was convenient to buy online in a pack of 3. But one thing that bothered me is that a few days after I ordered, I got an email with a better discount after I had already ordered it

I've used Civixyl for a few years now in crowded environments, and it has always protected me. Great product!

I have not had any illnesses since I started using the spray, so it appears efficacious as I habitually had colds during the winter

We always use the product on a plane and in a crowd. We are healthy while people around us are so sick.

Covixyl has worked well for me for the past couple of years. I have not gotten sick one time thanks to Covixyl. I will always have Covixyl on hand!

Slow shipping, but good communication and customer service.

my order was shipped incorrectly and customer service rectified it immediately! always happy to shop with them and very happy with covixyl. I use it every day.

There was a mix-up in my order of 6 nasal sprays and I only received one but when I contacted customer support they instantly corrected the mistake and apologized for the mix-up. I use Covixyl daily and so far I have stayed COVID-free despite the recent surge in cases, knock wood.

We love Covixyl. I gave this five stars because when our recent order arrived we discovered that though we paid for six bottles, only one was sent. I expected a long drawn-out back and forth about this. But to my surprise, after asking for photos of the package, a quick and sincere apology came and, six or seven days later, the entire order of six bottles. Easy-peasy! Very grown up and mature! Great customer service.

One of the 3 bottles had a loose top and was empty when it arrived.

Easy to use website. Quick delivery.

So far, I am very happy with the product!!

I ordered a 6 pack and only received 1 bottle. I did email the company and they responded, but I had already contacted my credit card company and had charges adjusted. I will try again.

I ordered 2 bottles of Covixyl for an upcoming trip. I wanted to make sure I got the order in time, so I placed my order 15 days before my trip. I was happily surprised when the order was delivered in 6 days.
Unfortunately that is where the good part ends. Instead of receiving the 2 bottles that I ordered, there was only one in the package. Right away I went to contact the company about the problem. I found that there is no way of contacting the company via phone, they only use email. So I sent the email using the button on the company website. That was 3 days ago. Since that time, I sent another email using the link from the delivery confirmation email, and another using the same email address directly from my email program. I still have heard nothing. This makes me question whether the review referencing "excellent customer service" was even real.

Product arrived super late and sent to the wrong address