Cow and Giraffe Reviews 

391
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fabrics are of top quality, exceptionally beautiful, and a complete joy to work with for various creative sewing projects. The staff provide truly exceptional support, always offering prompt, helpful advice on color choices and matching existing materials. Deliveries are typically very prompt and fast, perfectly complemented by gorgeous packaging featuring thoughtful handwritten notes and adorable custom buttons. Consumers consistently appreciate the brilliantly wide choice of available materials alongside the completely seamless and straightforward ordering process. People looking to make wonderful quilts or garments find this business an invaluable and reliable destination.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the fabric is of lovely quality and a pleasure... See more

Service

Consumers find service to be positive, highlighting prompt, efficient handling of orders and helpful advice... See more

Quality

Users describe positive interactions with quality, noting that the fabrics are gorgeous, excellent, and a joy... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting professional service and... See more

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting that parcels arrive very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely fabric at a great price. Beautifully wrapped with a hand written card which was a really nice personal touch. Delivery was very quick which was fantastic as I wanted to incorporate a couple of... See more

Company replied

Rated 5 out of 5 stars

A great example of why buying from a small business is so special! I was unsure of the fabric shade I'd received as a christmas gift and Claire was more than happy to help, even replying to me on a we... See more

Rated 5 out of 5 stars

You can't beat Cow and Giraffe for lovely fabric and excellent service. Claire and Michelle are so helpful - they really go above and beyond to make sure their customers make the best choices. I've be... See more

Rated 5 out of 5 stars

I was looking for a specific fabric, that has been discontinued, for a wedding event. After ages of searching I was able to get it from Cow and Giraffe. I contacted them on the phone and one of... See more


Company details

  1. Fabric Store
  2. also in
  3. Quilt Shop
  4. Sewing Shop

Written by the company

High quality designer cotton fabrics from our UK based online boutique.


Contact info

5.0

Excellent

TrustScore 5 out of 5

391 reviews

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Asks customers to review

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5.0

All reviews

(391)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My 1st order and hopefully not my last

My 1st order and hopefully not my last. I was looking fora specific pattern on the fabric and somehow the internet led me to Cow and Giraffe. Ordering was simple and my package arrived really quickly. Very impressed. Love being able to support a small business.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Gorgeous choice of fabrics. Lovely quality, my order was sent really quickly, carefully packaged.
Really pleased!

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

All-round fantastic shopping…

All-round fantastic shopping experience! Fast shipping, beautifully packaged with a hand written note and cute cow and giraffe buttons! Competitive price for AGF fabrics, which can be hard to find online.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great fabrics & great service

The team at Cow and Giraffe go above and beyond with every fabric order. Any queries are answered promptly and I’ve been sent photos of fabrics when unsure if they are right for my project. I’ll be back!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

You can't beat Cow and Giraffe for…

You can't beat Cow and Giraffe for lovely fabric and excellent service. Claire and Michelle are so helpful - they really go above and beyond to make sure their customers make the best choices. I've been shopping with them for years and they've been invaluable to lots of my students who are learning how to make patchwork quilts. Thank you!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I emailed Cow and Giraffe asking for some advice and Claire got back to me right away. When I ordered from the site, everything was presented beautifully and it came with a handwritten note! So happy, absolutely my new stop for AGF solids.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I used cow and giraffe for a quilt kit and as this is my first one I was quite nervous about buying. I emailed and was dealt with quickly and politely and even when there was a stock issue with one of the fabrics I had an email giving me options and it was still in the post the same day. I’ll definitely use them again

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Cow and Giraffe are amazing!

Cow and Giraffe are amazing!! I love my fabric advent calendar each year and I anticipate loving this one too…..already looks good 4 days in😃. Thank you ladies!!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

Excellent information about the order, with items sent out quickly and the advent calendar sent out later as expected. Also absolutely brilliant service over the error I made omitting the advent calendar from my initial order; prompt response and refund reduced stress significantly and allowed me to reorder the correct items quickly. Lovely fabric too, and still enjoying the advent calendar.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

The fabric was gorgeous

The fabric was gorgeous and the service was excellent as usual. It was beautifully presented with a handwritten note and adorable cow and giraffe buttons. Would highly recommend this company xx

November 4, 2025
Unprompted review

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