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Cow and Giraffe Reviews 

391
•
TrustScore 5 out of 5

5.0

Fabric Store
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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fabrics are of top quality, exceptionally beautiful, and a complete joy to work with for various creative sewing projects. The staff provide truly exceptional support, always offering prompt, helpful advice on color choices and matching existing materials. Deliveries are typically very prompt and fast, perfectly complemented by gorgeous packaging featuring thoughtful handwritten notes and adorable custom buttons. Consumers consistently appreciate the brilliantly wide choice of available materials alongside the completely seamless and straightforward ordering process. People looking to make wonderful quilts or garments find this business an invaluable and reliable destination.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the fabric is of lovely quality and a pleasure... See more

Service

Consumers find service to be positive, highlighting prompt, efficient handling of orders and helpful advice... See more

Quality

Users describe positive interactions with quality, noting that the fabrics are gorgeous, excellent, and a joy... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting professional service and... See more

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting that parcels arrive very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely fabric at a great price. Beautifully wrapped with a hand written card which was a really nice personal touch. Delivery was very quick which was fantastic as I wanted to incorporate a couple of... See more

Company replied

Rated 5 out of 5 stars

A great example of why buying from a small business is so special! I was unsure of the fabric shade I'd received as a christmas gift and Claire was more than happy to help, even replying to me on a we... See more

Rated 5 out of 5 stars

You can't beat Cow and Giraffe for lovely fabric and excellent service. Claire and Michelle are so helpful - they really go above and beyond to make sure their customers make the best choices. I've be... See more

Rated 5 out of 5 stars

I was looking for a specific fabric, that has been discontinued, for a wedding event. After ages of searching I was able to get it from Cow and Giraffe. I contacted them on the phone and one of... See more

Company details

  1. Fabric Store
  2. also in
  3. Quilt Shop
  4. Sewing Shop

Written by the company

High quality designer cotton fabrics from our UK based online boutique.

Contact info

5.0

Excellent

TrustScore 5 out of 5

391 reviews

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5.0

All reviews

(391)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

As always

As always, excellent service (quick delivery and beautifully packaged). The fabric is also beautiful, my favourite solids!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery and beautifully packaged

Beautifully packaged and with a lovely personally written note thanking me for my purchase and complimenting me on my choice of fabrics. Fast despatch and delivery. Definitely going to use cow and giraffe again. Excellent experience.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Clare and Michelle give consistent…

Clare and Michelle give consistent excellent service. A specific Fat Quarter I needed arrived in good time. I have never had any problems whatsoever with my purchases. As a newbie quilter that have helped me so much that I just love buying from them. Thank you Cow & Giraffe x

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

A lovely company to deal with

I have used cow and giraffe several times and I repeat order because of the quality of the fabrics and delivery times are very good. It’s a genuine business with lovely people working hard to make the whole experience a joy to use.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery. Order beautifully packaged with great care. Gorgeous fabrics. The gift and personal message in the package is very much appreciated, such a lovely touch. Thank you Claire and Michelle.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous fabric

Gorgeous fabric, wonderful colours. It is like getting a present. The parcel was beautifully packaged, had a lovely message in it and a tiny cow and giraffe. The whole process is a delight from beginning to end.

April 11, 2025
Unprompted review

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